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Dell XPS 13 (9310), 13.4- inch UHD+ Touch Laptop - Intel Core i7-1185G7, 32GB 4267MHz LPDDR4x RAM, 2TB SSD, Iris Xe Graphics, Windows 10 Home - Platinum Silver with Black Palmrest

3.9 out of 5 stars 172 ratings
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CPU: Intel Core i7 11th Gen
RAM Size: 32 GB
Hard Disk Size: 2 TB
Graphics Description: Intel Iris Xe Graphics
Style: 13.4" Standard
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Brand Dell
Model Name XPS 13 (9310)
Screen Size 13.4 Inches
Color Silver
Hard Disk Size 2 TB
CPU Model Core i7
Ram Memory Installed Size 32 GB
Operating System Windows 10 Home
Graphics Card Description Intel Iris Xe Graphics
Graphics Coprocessor Intel UHD Graphics

About this item

  • 13.4-inch UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display
  • 11th Generation Intel Core i7-1185G7 Processor (12MB Cache, up to 4.8 GHz)
  • 32GB 4267MHz LPDDR4x, 2 TB M.2 PCIe NVMe SSD
  • Intel Iris Xe Graphics with shared graphics memory
  • Killer Wi-Fi 6 AX500-DBS (2x2) and Bluetooth 5.0
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Product information

Technical Details

Collapse all
Summary
Standing screen display size ‎13.4 Inches
Screen Resolution ‎3840 x 2400 pixels
Max Screen Resolution ‎3840 x 2400 Pixels
Processor ‎1 GHz core_i7
RAM ‎32 GB LPDDR4
Memory Speed ‎4267 MHz
Hard Drive ‎2 TB SSD
Graphics Coprocessor ‎Intel UHD Graphics
Chipset Brand ‎Intel
Card Description ‎Intel Iris Xe Graphics
Wireless Type ‎Bluetooth
Other Technical Details
Brand ‎Dell
Series ‎XPS 13 (9310)
Item model number ‎Vostro 5401
Hardware Platform ‎PC
Operating System ‎Windows 10 Home
Item Weight ‎2.8 pounds
Product Dimensions ‎7.82 x 11.64 x 0.58 inches
Item Dimensions LxWxH ‎7.82 x 11.64 x 0.58 inches
Color ‎Silver
Rear Webcam Resolution ‎0.92 MP
Processor Brand ‎Intel
Number of Processors ‎4
Computer Memory Type ‎DDR4 SDRAM
Flash Memory Size ‎2
Hard Drive Interface ‎Solid State
Optical Drive Type ‎No Optical Drive
Power Source ‎Battery Powered
Voltage ‎7.6 Volts (DC)
Batteries ‎1 Lithium Ion batteries required. (included)

Additional Information

ASIN B08G657LDH
Customer Reviews
3.9 out of 5 stars 172 ratings

3.9 out of 5 stars
Best Sellers Rank
Date First Available August 10, 2020

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Dell XPS 13 (9310), 13.4- inch UHD+ Touch Laptop - Intel Core i7-1185G7, 32GB 4267MHz LPDDR4x RAM, 2TB SSD, Iris Xe Graphics, Windows 10 Home - Platinum Silver with Black Palmrest

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What's in the box

  • Power Cord
  • Manual
  • USB-C Adaptor

    • Product Description

    Dell XPS9310-7399SLV-PUS is engineered with: 11th Generation Intel Core i7-1185G7 Processor (12MB Cache, up to 4.8 GHz), 13.4-inch UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display, 32GB 4267MHz LPDDR4x, 2 TB M.2 PCIe NVMe SSD, Intel Iris Xe Graphics with shared graphics memory Platinum Silver with Black carbon fiber palmrest Display: 13.4" FHD+ (1920 x 1200) InfinityEdge Non-Touch Anti-Glare 500-Nit Display

    From the manufacturer

    Stunning is an understatement

    Dolby Vision content can deliver highlights that are 40 times brighter, and blacks that are 10 times darker.

    Color that pops: 20% higher contrast ratio then predecessor, the 1500:1 contrast ratio allows you to see the brightest brights and darkest darks.

    Fingerprint reader

    The power button lets you log on with just a touch.

    Lid sensor

    A built in lid sensor allows you to open the lid and power up in milliseconds, no matter what power-state you are in.

    Strong but light

    Aerospace-inspired carbon fiber used in the design of the black palm rest is strong like aluminum but lighter in weight.

    Easy on the eyes

    Integrated Eyesafe display technology helps reduce harmful blue light.

    Ports and Slots

    1. Thunderbolt 3 [(DisplayPort / Power Delivery) (4 lanes of PCI Express Gen 3)] | 2. 3.5mm Headphone/Microphone Combo Jack | 3. Thunderbolt 3 [(DisplayPort / power delivery) (4 lanes of PCI Express Gen 3)] | 4. microSD card reader | 5. 1 Type-C to USB-A v3.0 adapter ships standard

    Docking Station USB 3.0-D3100

    Premier Keyboard-Mouse KM7321W

    Dell 24 Monitor FHD - SE2422HX

    Productivity and Entertainment

    Achieved with highspeed connectivity and support for Ultra HD 4K displays.

    Multi-device, Wireless

    Seamlessly connect three devices with this premium keyboard and mouse combo.

    Thoughtfully designed

    Slim bezels. Built-in power supply unit and cable holder. VESA mount compatible.

    Expand your desktop

    Connect up to three displays at once, one Ultra HD 4K and two Full HD displays.

    Navigate with precision

    Adjust to your preferred preset DPIs with Dell Peripheral Manager (DPM) software

    Easy on the eyes

    Flicker-free, anti-glare screen. Reduce eye fatigue with ComfortView feature.

    High-speed data transfer

    The dock features three USB 3.0 ports, as well as two USB 2.0 connections

    Well-crafted design

    Slim and stylish design with a premium feel and titan gray finish.

    Smooth and lively visuals

    Featureing AMD FreeSync technology. Fast response time and 75Hz refresh rate.

    Product guides and documents

    User Guide (PDF)

    Customer reviews

    3.9 out of 5 stars
    172 global ratings

    Review this product

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    Write a customer review

    Customers say

    Customers love the laptop's appearance and keyboard quality, and find it fast. However, the build quality receives mixed feedback, with one customer noting the hinge feels cheap. Moreover, the battery life is concerning, with one customer reporting it doesn't last more than 2 hours. Additionally, the laptop gets hot even on flat surfaces, and while it works well with Windows 10 Pro, it doesn't perform well with Linux.

    Select to learn more

    SpeedAppearanceKeyboard qualityFunctionalityBuild qualityBattery lifeHeat level
    4 customers mention "Speed"4 positive0 negative

    Customers praise the laptop's speed, with one mentioning its quick startup.

    "I have the 13" laptop, and I'm loving it. Quick startup and processing...." Read more

    "the laptop works perfect, fast and reliable. However, noticed that it gets normally hot even over flat surfaces...." Read more

    "Love the white keyboard. So far the processor speed has been great." Read more

    "So light - So fast - so clear" Read more

    3 customers mention "Appearance"3 positive0 negative

    Customers like the appearance of the laptop, with one specifically mentioning they love the white keyboard.

    "...Handles smaller games great, professional looking and would recommend to anyone using it for non-webcam related purposes...." Read more

    "Love the white keyboard. So far the processor speed has been great." Read more

    "Laptop looks and feels great. Serious overheating issues though, shut down several times. Not sure I would buy it again" Read more

    3 customers mention "Keyboard quality"3 positive0 negative

    Customers love the keyboard, with one mentioning that both the keyboard and trackpad are excellent.

    "...Love the keyboard...." Read more

    "- The touchscreen works great - The keyboard and trackpad are excellent -..." Read more

    "Great Little Laptop..." Read more

    9 customers mention "Functionality"6 positive3 negative

    Customers have mixed experiences with the laptop's functionality, with some finding it an excellent PC while others report issues with Linux compatibility and specific software like Hulu not working properly.

    "the laptop works perfect, fast and reliable. However, noticed that it gets normally hot even over flat surfaces...." Read more

    "...issues everyone has been having and apps like Netflix and Hulu not properly working. Another thing that is concerning is the packaging...." Read more

    "Great laptop. I researched Dell’s XPS line before buying and I’ve not been disappointed...." Read more

    "Amazing system, but when being charged could fry an egg on it" Read more

    4 customers mention "Build quality"0 positive4 negative

    Customers have mixed opinions about the build quality of the laptop, with some finding it satisfactory while others report issues with the hinge feeling cheap and the webcam being poor.

    "...Much lesser of quality than I would expect for a $1600 2020 laptop. Love the keyboard...." Read more

    "...And the hinge feels subpar kind of cheap. Just not happy that I paid all the money for this." Read more

    "...The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook...." Read more

    "Fault product. Batter doesn't last 2 hours and the bottom heats up bad" Read more

    3 customers mention "Battery life"0 positive3 negative

    Customers report negative experiences with the laptop's battery life, with one mentioning it doesn't last more than 2 hours, while another reports the device shutting down unexpectedly.

    "...It's behaving like motherboard failure. Seems like this is a problem with XPS's in general...." Read more

    "...Serious overheating issues though, shut down several times. Not sure I would buy it again" Read more

    "Fault product. Batter doesn't last 2 hours and the bottom heats up bad" Read more

    3 customers mention "Heat level"0 positive3 negative

    Customers report that the laptop gets hot even when placed on flat surfaces, with one customer noting that the cooling system is very limited.

    "...However, noticed that it gets normally hot even over flat surfaces. once took it on a laptop bag, and it got really really hot...." Read more

    "Laptop looks and feels great. Serious overheating issues though, shut down several times. Not sure I would buy it again" Read more

    "Fault product. Batter doesn't last 2 hours and the bottom heats up bad" Read more

    Overpriced Dell Chromebook
    1 out of 5 stars
    Overpriced Dell Chromebook
    The laptop I recieved was not capable of the specs that were listed. The build quality was terrible. It was supposed to a Dell xps 13 9310 but it had the look and feel of a Dell 3100 chromebook. There is a $1500 difference in the price between the two models but it seemed like Amazon thought they were the same. I would not purchase this laptop unless you want an overpriced chromebook.
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    Top reviews from the United States

    • Ryan
      5.0 out of 5 stars Great Little Laptop
      Reviewed in the United States on November 18, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      I have the 13" laptop, and I'm loving it. Quick startup and processing. My only gripe is the touchscreen when typing on the numbers at the top of the keyboard. My fingers will accidentally touch the screen, and it will change cursor location. The USB-C power and screen output is what I wanted. Being able to plug in one cable and be good to go on multiple monitors. Would recommend to a friend.
      2 people found this helpful
      Helpful
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    • Alejandro Sarria
      5.0 out of 5 stars WORKHORSE!.... but keep it cool
      Reviewed in the United States on May 7, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      the laptop works perfect, fast and reliable.
      However, noticed that it gets normally hot even over flat surfaces.
      once took it on a laptop bag, and it got really really hot. seems to me the cooling system is very limited. As long as is well ventilated, the laptop works perfect
      One person found this helpful
      Helpful
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    • Michael L. Peila
      1.0 out of 5 stars Defective micro SD slot
      Reviewed in the United States on April 29, 2021
      CPU: Intel Core i7 11th GenRAM Size: 32 GBHard Disk Size: 2 TBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      Purchased fully loaded, Dell XPS 13 (11th gen). Everything as expected EXCEPT the micro SD slot does not allow the micro SD card to eject. After researching on the web, this has been reported to Dell as a problem on the XPS 13 (9300 series) as early as 2019; obviously still a problem.

      Updated 5-May-21: Never Dell again. Sent to Dell for repair, Dell said that, as the microSD port on the Motherboard was damaged, and as not covered by BASIC warranty, I had to pay 259 plus tax to get repaired. I am having them return the laptop, and am investigating how to return to Amazon as "received as damaged".
      15 people found this helpful
      Helpful
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    • Guy McAllister
      5.0 out of 5 stars Great laptop.
      Reviewed in the United States on March 26, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      Great laptop. I researched Dell’s XPS line before buying and I’ve not been disappointed. There are issues with USB-C and sleep mode but these are more Windows 10 and Intel drivers than Dell. My laptop has performed for me driving 2 external monitors in a dock config.
      2 people found this helpful
      Helpful
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    • JT
      4.0 out of 5 stars Love the keyboard, horrible webcam (updated)
      Reviewed in the United States on January 17, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      The other reviews do not understate the quality of the webcam - it is horrendous. Much lesser of quality than I would expect for a $1600 2020 laptop.
      Love the keyboard. I'm a mechanical-keyboard type of person, and while I typically hate low-profiles, I liked the keyboard on this laptop enough that it was the decision-making factor when it came down to a few options. Handles smaller games great, professional looking and would recommend to anyone using it for non-webcam related purposes.

      Update: Some serious graphical glitches came with this laptop. It's behaving like motherboard failure. Seems like this is a problem with XPS's in general. Returning and not chancing it - I suspected the laptop was a return to begin with, and the packaging was pretty badly damaged when it came (previously ripped open multiple times). I still like the laptop, but I'm replacing it with a unit from the manufacturer.
      27 people found this helpful
      Helpful
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    • Kemuya
      5.0 out of 5 stars Highly recommended
      Reviewed in the United States on July 16, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      - The touchscreen works great
      - The keyboard and trackpad are excellent
      - One downside is that there are quite a lot of updates during the first week with it, otherwise it has been brilliant
      Helpful
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    • R. Zoon
      5.0 out of 5 stars Great laptop at a great price
      Reviewed in the United States on June 5, 2021
      CPU: Intel Core i7 10th GenRAM Size: 8 GBHard Disk Size: 256 GBGraphics Description: Intel Iris Plus GraphicsStyle: 13.4" 2-in-1Verified Purchase
      Love the white keyboard. So far the processor speed has been great.
      Helpful
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    • Jacob
      3.0 out of 5 stars Nice Machine
      Reviewed in the United States on June 13, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      Laptop looks and feels great. Serious overheating issues though, shut down several times. Not sure I would buy it again
      One person found this helpful
      Helpful
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    Top reviews from other countries

    • Stewart Morrison
      1.0 out of 5 stars Do not buy this product
      Reviewed in the United Arab Emirates on May 26, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      Do not buy ths product

      1) Dell supplies me a brand new laptop that overheats on day 1

      2) I am told by DELL to carry out many types of very technical diagnostics that I know nothing about. Laptop still overheating

      3) I am asked by DELL to update BIOS and drivers - which I finally figure out how to do. Laptop still overheating.

      4) I am advised by Dell to transfer ownership to myself - this cannot be done as the link to do this asks for the 'previous owners' details. It is a brand new laptop so I do not have 'previous owner' details. Transfer request is denied by DELL!

      5) I am asked by DELL to visit service center in Dubai - which I do. They tell me they are happy to look at it by I need to transfer the laptop ownership - back to step 4 again.

      I have a job to do in the middle of this stupidity with the laptop that is the problem.

      This is the worst experience I have ever had with any product or service - I will never touch another DELL product. It is an expensive $2K laptop and cannot provide me one that works or even offer after sales customer service.
      This all has to be done via Dell's messaging service as they refuse to call.
      Report
    • patrick boone
      4.0 out of 5 stars sick laptop
      Reviewed in Canada on June 27, 2021
      CPU: Intel Core i7 11th GenRAM Size: 16 GBHard Disk Size: 512 GBGraphics Description: Intel Iris Xe GraphicsStyle: 13.4" StandardVerified Purchase
      battery life is so so it can last almost 10 to 12 hours when just watching youtube and surfing the internet, not great for big game’s that take up a lot of storage or energy to play.
      Report