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Dell Computer C3760dn Color Printer
|Price:||$480.48 & FREE Shipping|
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- Get the best of both worlds: Combine low cost per page with excellent print quality.
- Manage with ease: Help ensure data security with LDAP and Kerberos authentication, and control costly usage with Color Track Pro v1.1.
- Increase efficiency: Expedite printing with fast-fusing EA Eco-Toner technology and sleep mode with the touch of the Power Saver button.
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Top Customer Reviews
After a few months, we began having issues with paper jamming in the rear of the printer. The paper would get stuck and rip between the feed tray and the back of the printer.
Unlike the old HP's, this gives no access to clear the paper or service the rollers/components that would be causing the jam. We've tried air, the Manilla folder path clearing trick, anything we can think of besides dismantling the entire printer (which requires removing all the side panels...).
It's designed very poorly, which in addition to its other flaws (size, high ink cost, driver issues) makes it a deal breaker for us now. Will be replacing, trying out a Lexmark or Samsung for a change.
We replaced our Dell 1320c with this after reading the reviews on CNet. Having had a poor experience with an HP color laser, we decided to go back to Dell. The review promised relatively cheap ink (compared to other color lasers) and great speeds.
This printer is really fast. Our other color laser printers were extremely slow. This starts up fast, and prints almost as fast as our monochrome printers. It was easy to install with the disk, although Windows 7 didn't seem able to find the driver.
The footprint on this is very large. It's almost the size of an HP workgroup printer. It networks and duplexes like a champ. The number pad and display are great, especially when trying to program network settings.
We were put off by the price of ink. Without off brand inks yet available, a full set of high yield cartridges is over $1,000. Standard yield cartridges all seem to be around $200 each, with black being more reasonable (relatively) at ~$130. Despite CNet verifying that the per page cost is reasonable, there's a bit of sticker shock, especially when you order your first set (and pay almost double the cost of the printer on ink).
The C3760dn has served us well for a little over three years. The color toners are all about half full. The last time the paper ran out, I pulled out the drawer, and a little plastic part broke. I found the broken bit in the bottom. I was able to pull out the part (easily snap-in, snap-out, swinging from above). With this part broken, the printer reports paper jams, and will not print at all.
The printer is out of warranty. If Dell were to over-charge me grossly for this 4.5-inch bit of plastic, I figure $10 or maybe $20, just because it's not a common part. Dell's best offer has been for me to order an $85 assembly plus required installation for $110 (over $200 total, with tax). I lack confidence that the assembly is the right one, so I might get dinged for more.
Twice I have sent different people at Dell a picture of the broken part (see photo), which they said they would investigate. I have heard no more from either. I'll be checking in with Dell again, but it looks like I'll need a new printer. It won't be a Dell. Brother makes models that compete with Dell on lifetime costs (other vendors and any printer with small cartridges can cost much more).
Tho a customer for decades, it is unlikely I'll ever buy another product from Dell.
Checking wioth Dell again proved useless.Read more ›
Second...After trying to get service for the printer, Dell told me the printer I had purchased from Adorama as new, had an expired warranty. It had been registered over a year prior to my purchase.
Third...Adorama tried to charge me a $123.38 for a restocking fee.
It took me 31 emails, over four weeks, to FINALLY get my full refund.
Recommendations? Do not get this printer...and do not try doing business with Adorama Camera. You WILL be sorry.
Most Recent Customer Reviews
It's a workhorse. A little slow but a great machine for our small insurance office.Published 11 months ago by BJTerry
works fine, sometimes glitches out on me when i print multiple pages "paper jam" nothings jammed? when printing 1 at a time prints flawlesslyPublished 11 months ago by Timothy Zaveruha
I realize this runs counter to the other reviews and I can't explain the difference. I bought mine from direct from Dell in November of 2012 and have never had one problem. Read morePublished on April 7, 2014 by busrey
This is by far the worst business-class printer I've ever worked with. The quality of the construction is abyssal. Read morePublished on February 13, 2014 by Steve Long