Top critical review
That wasn't it - it might come on one day and be fine and then not work for days
on July 16, 2015
I purchased this laptop in November and begn having problems with it in March. Several different things were going wrong with it but I thought it was just me. It would freeze up , or turn off , or internet explorer wouldn't work. Finally it started not coming on so I thought it was the plug and ordered a new one. That wasn't it - it might come on one day and be fine and then not work for days. Finally it started letting out a series of three very loud beeps and I knew something was seriously wrong. I contacted Dell and after being on hold for 40 minutes they told me that this laptop had already been returned and was not under warranty!!! I purchased this as a NEW laptop and am seriously angry. I have tried twice, so far to contact the seller and they have not responded to me. Very very unhappy with this seller.