|Screen Size||15.6 inches|
|Processor||2.2 GHz Intel Core i7|
Dell Precision M3800 15.6' Touchscreen LED Notebook - Intel Core i7 i7-4702HQ 2.20 GHz
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Outstanding professional performance
Accelerate your applications: Maximize the performance of your demanding professional software applications with a powerful 4th Gen Intel® Core™ i7 processors.
Connect and go: With an HDMI port, mini DisplayPort and four USB ports with PowerShare (three USB 3.0), you have plenty of ways to connect your devices.
Smart design, lasting durability
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The Windows 7 Performance Information and Tools performance ratings place it on par with the Dell XPS 8700 desktop that I just bought last month. That is impressive for a laptop that weighs less than five pounds. The 510 GB SSD boot drive is really fast.
With the screen set to 3200 x 1800 pixels, the colors and contrast are amazing. It looks like my iPad Retina display...just bigger.
However, there are some issues when processing images with CS6. The menus and icons in Photoshop are really small regardless of the screen resolution you select. I hope that Adobe is smart enough to come out with a version for upgrade (not a CC version) that works well with the screen.
When not using CS6, I change the screen to 2048 x 1152 for some jobs just so I can read the fine print.
You should be aware that the M3800 is not as advertised by Dell, and it does not have the options shown in the user manual. Thus, my four star rating.
First, the only option for batteries is the 91 Wh battery; there is no 61 Wh battery in stock at Dell and there may never be one available according to their parts dept.
Second, and more importantly for those of you who want internal storage and backup, you cannot get the laptop with an internal 1 TB HDD in addition to the 510 GB SATA SSD because the 91 Wh battery consumes the space where you would install the HDD. If you want a spinning HDD, your only option is to use an external USB-connected drive.
If Dell ever decides to make a 61 Wh battery for the machine, you will be able to install one and a spinning HDD, or maybe a second SSD drive for data storage and backup. In the meantime, I will just use my UDMA2 HyperDrive Colorspace or another external drive for backup in the field.
Update January 18, 2014:
I decided to buy an external portable drive to use with the Dell M3800. I selected the WD My Passport Ultra 2TB USB 3.0. Not only is it twice the capacity of the Dell drive that they "sell" for use in this machine, it is also just as fast even though it is an external drive. My ATTO and CrystalMark tests show a data transfer rate of 105 MB/s. Some of my 7200 RPM external 2TB USB 3.0 drives don't run any faster than the WD Ultra drive. However, it does add 8 oz to my total computer/battery weight that is already heavier than the 4.15 lb that Dell advertises because of the 91 Wh battery inside.
I have had a Dell M3800 for 13 months. I use it for high-end structural engineering MathCAD modeling as well as professional-level Photoshop image development. I have never abused the unit, but it has traveled with me to several international locations and worked really well until the last trip. The M3800 decided it would not come out of hibernation. I had closed the lid many times, and it always came right back to life when I opened the lid...but not that time.
I tried all combinations of power button pushes and lid openings to no avail. Finally, the unit started beeping...eight beeps followed by a pause then eight more beeps, etc. It stayed that way for four days while on the ship...keeping me from getting my work done.
When I got home, the M3800 suddenly decided to start working again. I was pleasantly surprised and assumed the failure had something to do with the ship I traveled on...until it happened again four weeks later. This time it did not recover.
The unit was just one month out of the one year warranty when it started to fail, but I initiated repair through Dell anyway. To make a long story short, Dell initially misdiagnosed the problem as a system board failure. When their contract repairman came to my office and replaced the system board, the problem was still there. The repairman came back a few days later with a new LCD screen/cover. That fixed the blank screen and beeping, but the unit would no longer charge when plugged into a power outlet. The Dell repairman came back a third time to fix the charging problem and replaced the system board again. That fixed the charging issue, but one fan no longer worked. The one that did continue to work made way more noise than both fans made before this failure.
A contract Dell repairman came to my office a fourth time to repair my M3800. He brought the repair parts Dell had ordered and shipped to him. The kit included two new fans, a heat sink as well as a new mother board and back cover. That repair finally worked and the computer now seems to work fine.
So during the past month my M3800 has had one LCD replaced and the system board replaced four times in order to get the M3800 to work properly.
The repairman said the unit probably overheated which caused the initial failure and he showed me how much heat comes out of the vent on the bottom and how close to the table the unit sits. When I reminded him that the system board had been replaced four times to correct the problem and none of them had had time to overheat before the failure was detected, he just smiled.
Just to be certain over heating is not a future issue, I ordered a fan pad from Amazon. That will add 1.6 lbs to my laptop bag...so I will be back to lugging the same weight I had with my old Lenovo that never failed.
Never again from a discounter like pcrush.
Send a request for return and wait. Dell sent a service tech next day but to no avail.
3 days and still no response from pcrush.com of from Amazon. Not done flaming...
Just a reminder that most bargains, aren't.
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