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Dell UltraSharp U2713HM 27" Monitor with LED

4.5 out of 5 stars 23 customer reviews
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  • Diagonal Viewing Size: 68.58 cm 27 inches (27-inch wide viewable image size)
  • Response Time: 8ms (Gray to Gray)
  • Image Contrast Ratio: 1,000:1 (Typical) / 2 million:1 (Dynamic)
3 new from $899.98 2 used from $552.70

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Product Description

Dell UltraSharp U2713HM - LED monitor - 27" - 2560 x 1440 - IPS - 350 cd/m2 - 1000:1 - 2000000:1 (dynamic) - 8 ms - HDMI, DVI-D, VGA, DisplayPort - with 3-Years Advance Exchange Service

Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 27 inches
Screen Resolution 2560 X 1440
Max Screen Resolution 2560 x 1440
Brand Name InnovatePC
Item model number U2713HM
Item Weight 12.4 pounds
Product Dimensions 7.9 x 25.2 x 21.2 inches
Item Dimensions L x W x H 7.89 x 25.17 x 21.22 inches
Color Black
Power Source AC

Additional Information

ASIN B0038R9C8I
Customer Reviews
4.5 out of 5 stars 23 customer reviews

4.5 out of 5 stars
Best Sellers Rank #1,565 in Computers & Accessories > Monitors
Shipping Weight 23.4 pounds
Date First Available February 25, 2010

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By Brad N. Bleakley on February 22, 2013
Verified Purchase
I've never spent nearly this much on a monitor, and frankly I was nervous that I'd end up with something that I didn't feel was worth the money. I've purchased high end audio equipment before, based on specs and reviews, and in the end I just couldn't hear much difference. But this 27" IPS display is truly gorgeous...I kept my 21" Samsung as a 2nd monitor, and side-by-side there really just isn't any comparison. Prior to getting the Dell, I had thought my Samsung was a perfectly nice display...after the Dell, I almost want to throw the Samsung away and get another IPS.
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Excellent display visually, except for one annoying factor: when the screen is entirely filled with ca 18pt type (approx. 55 lines of it), there is a high-pitched audible whine coming from its electronics. I work in a very quiet room, so maybe people in noisier environments don't notice, but if you cherish silence, this is not for you.
If you then slightly change the zoom you can hear the pitch change -- ca 3500 Hz.

I complained to Dell and they replaced the unit, but the second one has the same problem, so it's a design flaw in this "Revision A00".

For people aiming towards a silent pc, this is a disappointing problem, so I thought I'd point it out -- maybe if more people complain about it, it'll get fixed in the next revision! ...
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Verified Purchase
PROS: 1440p resolution; excellent built-in scaler; colors are spot on thanks to IPS; tons of screen space for PhotoShop, etc.; stand is easy to adjust; OSD is unobtrusive and simple; extremely bright LED backlighting; great for gaming, no ghosting at all;

CONS: the "IPS glow". The whites are too bright; black levels disappointingly low, difficulty during dark scenes; finicky viewing angle, sometimes visible light bleed;

Worth the price in the end. 1440p is amazing to game with, though it will require hefty hardware (GTX 690 here). Blu-Ray movies actually scale extremely well, something I was worried about. Even close-up, 1080p video looks great. My monitor has one dead pixel so far with a month of ownership, noticeable, but not worth the hassle of returning. This is something that's mostly due to IPS panels, but the whites on this monitor are blindingly bright at the default 75% brightness. I often will crank up the brightness for dark scenes, only to decrease it for bright scenes. The monitor stand is easy to adjust, but vibrates quite easily. Lastly, the bezel menu buttons really ought to be backlit; I find myself fumbling to find them.

And to address one common complaint from other reviews about a high-pitched whine when displaying certain font sizes (and from other causes), I can report that my Rev A01 panel does not do this.
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Verified Purchase
If you can find one on sale around 600 to 650 do yourself a favor a buy it.I bought one in March of this year and never regretted my decision I am using the DVI dual link cable which came with this monitor however I had to purchase a new graphics card so I can max out the resolution on this bad boy to 2560 by 1440 and all I can say is WOW! Great for gaming,internet,everything. Make sure your computer supports 2560 by 1440 resolution unfortunately graphic cards are expensive and when you compare the cost to a PS3 around 230 with a game bundle it makes one wonder but if you want to use your PC for ultimate gaming your going to spend between 200 to 300 bucks. Check out the EVGA GeForce GTX760 SuperClocked graphics card for example at 259.00 it's a beast that will max out the resolution to ultra settings without missing a beat. Best of luck
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Length: 0:19 Mins
I'd strongly advise against purchasing this monitor from Dell.
To be fair, I like this monitor for its stunning resolution and accurate color reproduction until the screen displayed 'vertical lines' all of a sudden out of nowhere.
This may happen several times a day and may last from a few secs to a few hours.
Switching on and off doesn't help. Trying the built-in diagnostics doesn't help either.

What is appalling is that I am not the only user experiencing this problem as is apparent from the Dell user forum. Dozens of customers have complained about similar issues since early 2013. If you are still not convinced, read the one-star reviews on Amazon: refer to Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor

Do you know if your invoice is more than 30 days old, Dell will only make a replacement with a refurbished set? I have read horrific stories of how customers still got defective sets after the fourth replacement! Seems to me Dell is trying very hard to get rid of those defective panels on unsuspecting consumers. What has happened to Dell? Seriously, after this unpleasant episode, I will never purchase any Dell product anymore. Sub-standard QC.

Finally, watch the uploaded video and see for yourself.
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Verified Purchase
!!!WARNING NOTE!!!

THIS MONITOR WILL NOT DISPLAY 1440p WITH VGA OR HDMI! If you are a laptop PC user like I am, this monitor does NOT come with a mini displayport to displayport cable, which is what I need to run full 1440p at 2560 x 1440 resolution because my laptop does not have a DVI port. Even though HDMI 1.3 and 1.4 have that capability, this monitor does not support it. If your laptop does NOT have a displayport, mini displayport, or DVI, DO NOT PURCHASE THIS MONITOR!!! But I did find that VGA was able to display 2048 x 1152 over HDMI's regular 1920 x 1080.

Thoughts before purchase:

I bought this product knowing the chance of me receiving a faulty product with backlight bleeding, etc was highly possible. I considered purchasing directly from DELL to receive their newer versions of the U2713HM. However, I did not want to spend another $100+ and feeling a bit lucky, ordered this monitor. Data Master LLC sells these monitors a bit cheaper than DELL's Amazon account so I went with this as well.

Thoughts after purchase:

They sent this monitor over much earlier than I expected. I received it about 2 days later on a Saturday morning. With that aside, the monitor itself seemed to be perfect to my surprise. But when I ran the backlight bleeding test on Youtube, I found that the bottom left side of the monitor had some yellow bleeding. It's not as severe as many cases I have seen online, and it does not bother me too much so I can happily say I am content with this product. I know IPS monitors have issues with backlight bleeding, even ones that are $600+ (I choked saying that) so I decided to let it be.
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