| Standing screen display size | 23.8 Inches |
|---|---|
| Max Screen Resolution | 3840 x 2160 |
Dell UltraSharp UP2414Q 23.8-Inch Screen LED-Lit Monitor (Discontinued by Manufacturer)
We don't know when or if this item will be back in stock.
| Screen Size | 23.8 Inches |
| Display Resolution Maximum | 3840 x 2160 |
| Brand | Dell |
| Special Feature | Height Adjustment |
| Refresh Rate | 75 Hz |
About this item
- 75 hertz
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Product Description
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Display
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Manufacturer Warranty
Product information
Technical Details
| Brand | Dell |
|---|---|
| Item model number | UP2414Q |
| Item Weight | 22 pounds |
| Product Dimensions | 26.77 x 18.78 x 9.84 inches |
| Item Dimensions LxWxH | 26.77 x 18.78 x 9.84 inches |
| Manufacturer | Dell Computer |
| ASIN | B00HALPPM0 |
| Is Discontinued By Manufacturer | No |
| Date First Available | June 28, 2017 |
Additional Information
| Customer Reviews |
3.0 out of 5 stars |
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Also -- perhaps the fault of current video drivers, I can't be sure -- from time to time the computer and video card will incorrectly interpret this monitor and you'll have to force a restart of the display by changing resolution and back again, or any other manual control step that forces the video driver to recheck itself or restart. Underlying this is a basic hardware fact you need to know before purchasing this monitor: that internally it is really a pair of 1920 x 2160 panels side by side. When something goes wrong and your driver messes up, suddenly it's as if the right-side one of those panels lost a couple of inches of virtual desktop on its left edge. In other words, a vertical stripe of workspace right in the middle of the monitor sort of tucks away and everything to the right of it scoots left. So you're missing some of your pixels. It's not a total deal-breaker because your video system will always re-do itself correctly when you prompt it to -- and more importantly, this only happens at most once per boot, and never happens over again during a complete run of the computer from boot to shutdown.
You can also reduce your impression of the severity of this issue by the fact that I'm overclocking my CPU and the video card may be behaving with a little more difficulty due to that, at least until NVidia's drivers get more mature over the next few months.
The overall quality of the monitor is quite excellent: no dead pixels (though it would be very very difficult to find them if there were individual ones, they are truly tiny) and great controls. I own and use a Datacolor Spyder4 color calibrator and it does a fine job with this monitor.
Another thing you absolutely MUST realize before buying this monitor: it's one of the smallest 4K monitors thus its DPI (dots per inch) is one of the highest except for Apple's sharpest displays. If you're a Windows user, Windows 8 and 8.1 are *not* mature yet in how they handle high-DPI displays. Sure they know how to scale your desktop, but Windows does a terrible job of communicating with various programs so that the program knows what size and how dense of a display it's on. For just one major example, Photoshop requires some work-arounds to use at all on this monitor because Photoshop was programmed to assume the old standard DPI of 96 to 120 and it doesn't do the greatest job of working with Windows to accommodate any higher DPI display. So while Photoshop is drop-dead beautiful on this monitor, unfortunately the menu text and tools are absolutely tiny. Recently Adobe added a sort of an emergency experimental setting under Preferences > Experimental that doubles the size of all Photoshop user interface elements so that you can at least use it. But you have no control over that UI scaling, just a choice of either exactly 200% scaling or nothing. And then when you choose to move some of your tools off of this monitor onto another -- a pretty standard workflow for most photo and graphics people -- they end up being HUGE, taking up your entire other monitor and with very very large type.
Oddly enough, Adobe Lightroom CC does not have the problem that Photoshop does. Different programming team. Adobe refuses to talk about the difference... it absolutely flat-out refuses and will ban you from their forums if you press the point.
Many programs seem to work across multi-monitor desktops that include this monitor, but many other programs don't. It's way more than half that don't. When a program doesn't, it will end up either tiny or huge depending on which monitor you put it on.
I'd still rather have this item as my main display than return it and live with lower DPI all over again. My eye health has literally improved by a very noticeable amount since this became my main monitor, thanks to the sharpness. My eyes had previously forgotten over the years what sharpness and clarity truly were, so they got lazy. Now that they're able to actually work all day on images that are nearly as sharp as real life, my eyes have re-learned to insist on sharpness, i.e. to do their job and focus fully.
4k is bloody fantastic for work. Not quite as sharp as a Retina Display (the pixel density is a bit lower) but it completely transforms the desktop. One can still see the individual pixels (barely) but it's light-years ahead of a similar-size Full-HD display.
It's pretty much plug and play with a MacBook Pro. It works right away over either DisplayPort or HDMI. The "Retina" HiDPI mode works properly and the image is sharp with both of these interfaces (vs the Samsung U28D590D I tried the other day which exhibited serious phase issues (text ghosting) over HDMI). I could not control the brightness from the mac's keyboard despite enabling the requisite control option in the monitor's menu. Oddly, the colors look different between DP and HDMI with, as far as I could tell, the exact same settings in the monitor's menu.
The negatives:
The colors are way way off when used with a Mac. Perhaps they are OK under Windows, but with a Mac they are nowhere close to a good calibration. The monitor profile that is provided by Mac OS (specific for this monitor) has oversaturated colors that give me a headache in no time. The monitor also has an overly pronounced blue hue. This is typical of all LED monitors and comes from the LEDs' inability to properly replicate natural light's color spectrum (LED light sources generate a limited number of frequencies using different phosphors and then blend them into a decent but never really great spectrum). The blue hue is not noticeable at full brightness but it's very much present at low brightness. On a Macbook's Retina display, the brightness fades nicely without an overly-noticeable color shift, so one can use the computer in different environments without much change to the color perception. The UP2414Q unfortunately turns noticeably blue when you turn down the brightness, so one must keep the brightness up for decent color quality. The problem for me is that the brightness level where the colors look halfway reasonable is way too high. This monitor is bright, way way bright. I can't imagine what kind of ambient lighting they expect you to have in order for that brightness to not produce massive eye strain (I can't even use it at 50% for too long).
The monitor also has a number of firmware bugs mentioned by a number of other reviewers (e.g. some color options are applied unequally to the two panes that the screen is made from so you get to stare at two halves o the screen with two different settings etc.). My unit also has a half-broken button (needs some 4-5 attempts to register the input every time) and I was going to live with these issues in exchange for image quality.
My conclusion:
I really really want a 4k desktop as it would make my work a lot more pleasant. After being spoiled by HiDPI screens everywhere around me (MacBook, phone, tablet etc) I find myself unwilling to put up with the degraded image quality (especially when it comes to text) on my external monitor (Apple Cinema Display) and choose instead to forgo the real estate and work on the laptop. I was hoping I'd be able to get the best of both worlds with a 4K desktop monitor. I tried the Samsung U28D590D at Best Buy and concluded that it was terrible. I was very much hoping that the UP2414Q would be what I need but so far that does not seem to be the case. I've been fiddling with every menu option and with OSX's calibrator for two days now but with limited success. I'll try some more and maybe even get a hardware calibrator but I doubt the results will be good enough. Maybe I'll get a decent color calibration but the light source just doesn't seem to be good enough for my use case. The i.m.o. excessive brightness may work great for photography or video (I don't know, just speculating) but for normal office work I don't think it's very good. By the way, aside from the induced eyestrain and headache I find that after staring at the monitor for even a minute my color perception is affected. When I look out the window I perceive the sunlight differently, a bit as if it was neon light, quite weird. I bet that's the brain trying to tune out the blu-ish LED hue I mentioned before.
Oh, and Dell's Customer Support is terrible to deal with. This was the first time I bought a Dell product for my business. It doesn't look like they will be getting much further business from us.
Updated after a week:
After talking to countless people at Dell "Customer Support", I managed to have someone put in a replacement order for my monitor. It's been nearly a week and nothing has happened since. Getting someone to provide status on an existing Dell support case is the most mind-bending tragicomedy imaginable. Nearly an hour on the phone again, talking to countless people, being disconnected several times, being given phone numbers that do not work ... it is absolutely astonishing. This is incompetence on such a massive scale that one must experience it to believe it.










