|Screen Size||13.3 inches|
|Processor||Intel Core 2 Duo|
|RAM||3 GB ddr2|
|Hard Drive||160 GB|
Dell XPS M1330 Laptop - (Crimson Red)
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Top Customer Reviews
I contacted Dell customer support to activate my next business day warranty and after more than a week I have gotten nowhere with them. My claim has been "escalated" twice with the same excuses and refusal to fix the problem. They claim they have no video cards in stock and I will have to wait 2-3 weeks for a replacement card, 2-3 weeks for a loaner system, or 2-3 weeks for a replacement system -- basically my NEXT DAY warranty is anything but.
I explained that this is a mission critical system and a 2-3 week delay is unacceptable given the high price I paid for the next day warranty. I offered to take another make or model of graphics card and even offered to go buy the card myself if the agreed to pay for it.
They refused to help in any way. So, I am left with a useless laptop for 2-3 weeks until it becomes convenient for them to honor the warranty. I will never buy another Dell product again and recommend that others who are not technically experienced with fixing computers or that need a "mission critical" system that they look elsewhere because Dell cannot be relied upon to fix broken systems in a timely manner.
Never buy a laptop from Dell. Once you have a problem with your laptop, they just ignore you.
Most Recent Customer Reviews
Do you mean to tell me that the Laptop Does not work? How about figure out the problem then I might look into it.Published on May 4, 2014 by maryellen harlow
Tom at incomputer was great he excels at customer service the laptops were a bust he did refund my money the first lost hard drive connection the second had drivers that were not... Read morePublished on September 23, 2013 by Robert Miller
When my last laptop crashed, I wanted a good and reliable one. This is not the one I should have bought. Read morePublished on June 29, 2010 by Della
I liked this computer....initially. It does look very sleak but has some huge negatives
- lots of known problems with motherboard and LED screen (just google it). Read more
We have owned an M1330 Dell XPS laptop for about a year and a half now. about 8 months in the motherboard failed. Read morePublished on July 18, 2009 by Lint
I am on the road a lot, and needed a small, light, and thin laptop to use for updating my blog and website. I found this XPS m1330 is great for that! Read morePublished on March 22, 2009 by Bryan Powell