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Dell XPS M1330 Laptop - (Crimson Red)

2.0 out of 5 stars 13 customer reviews
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Product Description

With charger and case.

Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 13.3 inches
Processor Intel Core 2 Duo
RAM 3 GB ddr2
Hard Drive 160 GB
Brand Name Dell
Series xps m1330
Hardware Platform PC
Operating System Genuine Windows Vista Home Premium
Item Weight 20 pounds
Color Red
Processor Count 1
Computer Memory Type DDR2 SDRAM

Additional Information

ASIN B001ATK8A2
Customer Reviews
2.0 out of 5 stars 13 customer reviews

2.0 out of 5 stars
Best Sellers Rank #67,424 in Computers & Accessories (See top 100)
#28,008 in Computers & Accessories > Laptop Accessories > Batteries
Shipping Weight 20 pounds
Date First Available May 15, 2008

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I ordered a Dell Inspiron laptop 1 1/2 years ago and it worked great until recently. The screen went black and the system would not start. Turned out that the video card had failed.

I contacted Dell customer support to activate my next business day warranty and after more than a week I have gotten nowhere with them. My claim has been "escalated" twice with the same excuses and refusal to fix the problem. They claim they have no video cards in stock and I will have to wait 2-3 weeks for a replacement card, 2-3 weeks for a loaner system, or 2-3 weeks for a replacement system -- basically my NEXT DAY warranty is anything but.

I explained that this is a mission critical system and a 2-3 week delay is unacceptable given the high price I paid for the next day warranty. I offered to take another make or model of graphics card and even offered to go buy the card myself if the agreed to pay for it.

They refused to help in any way. So, I am left with a useless laptop for 2-3 weeks until it becomes convenient for them to honor the warranty. I will never buy another Dell product again and recommend that others who are not technically experienced with fixing computers or that need a "mission critical" system that they look elsewhere because Dell cannot be relied upon to fix broken systems in a timely manner.
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By ALY on February 23, 2010
The worst laptop I have ever seen in my life time. The main problem is that Video card or graphic card, which is on board, gets overheated amazingly fast once you power on the laptop. For instance, the heat of video card kick in at 80 C degree. I guess it is a design flaw that there is not enough capability for cooling the video card in this laptop. Also, Dell is very reluctant to change video card because the motherboard needs changing with a new one and cost a bundle to DEll.
Never buy a laptop from Dell. Once you have a problem with your laptop, they just ignore you.
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I purchased this pc when it first came out. It was sleek and lightening fast. I bought it to take on business trips. After about two years, it began acting erratically. As it was no longer under warranty, I took it to a local pc repairman who I've trusted with other computers. He said that Dell was aware that the Nvidia graphics card in this pc was prone to overheat. I had to replace the graphics card and motherboard for about $300. The replacement graphics card was upgraded to eliminate the overheating problem. Since it was fixed, I haven't had a problem. If you bought this computer, watch out for a graphics card that overheats, even if you use it for routine work. And keep your warranty active. Otherwise, it will cost you a bit more in the long run. This Wikipedia article discusses the overheating problem which was endemic with this model. [...]
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I paid 2000 dollars when I custom built one of these systems from Dell's online store. At first the system running Vista home premium was great, fast and ran all the programs and games I could ever want. After about 3 months the wireless card began failing, dropping connections and then died altogether. So I purchased a D-link wireless adapter and my wireless was faster then it had ever been with the crappy Dell wireless mini card. At this time I really began to also notice the system starting to degrade in performance big time. I was running 64bit Vista and the 6gb ram wasn't even noticeable as it increased nothing and was a waste of money to add to this system. The XPS was now performing slower than my year old Gateway T series, and the XPS had dual core processor, 6gb ram, Nvidia video card, etc The boot up times got a lot longer too and it seems with the XPS that by just installing programs (even small ones) or games that the system got progressively slower even though it was built and paid for to handle it. The laptop gets extremely hot and unstable when playing games like Oblivion or even watching youtube which Im puzzled with. Also now when playing games and starting up the system crashes several times a week for no reason other than cheap unreliable hardware. Another extremely stupid, annoying feature of any dell notebook I have used (XPS, Inspirion, Latitude) is after ripping approx two cd's worth of music or burning two or three dvd/cd's or changing disc's the dvd rom slot loading drive stops working and goes missing from the my computer screen like you don't even have a dvd rom drive, how stupid is that. This laptop sucks.Read more ›
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Verified Purchase
Customer, please don't buy this laptop. It is junk, that is why Microsoft discontinued its production. The XPS M1330 has been a failure. The one I bought last year was a total loss, beyond any repair. Outside it looked good (white and silver), inside it was rotten. You know... a tomb. And the Seller could nowhere be traced. I had to dump it. Beware, and don't be fooled.
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I am not writing this review on my Dell XPS M1330. It has been broken for more than a week. Just had the 3rd motherboard replacement in the 15 months that I have owned the machine. This last one was so bad it wrecked the operating system. Now I have to pay more than $300 to have a Dell technician come out and recover the data on the hard drive and reload the OS. I can do this myself but then I will void the warrantee. Clearly you need that. They claim this is a software problem and they refuse to accept that the hardware failure caused the software problem. They also would not admit that this is only the beginning of hard drive failure and only a matter of time before it fails and I will be out even more money and data. If you do not mind some of the worst build quality and cheapest parts the industry has to offer then this product is for you.
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