Top critical review
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Read the negative reviews before you consider buying this faucet - turning the water off should not require so much work
on April 10, 2016
Purchased this faucet three years ago based on excellent reviews on amazon.com and the fact it had been the #1 best selling kitchen sink faucet. I did read some negative reviews at the time regarding the difficulty in finding the perfect spot in turning off the water. Like many others, I did not pay much attention. Well, I learned the lesson a few weeks after getting the faucet. The installation is relatively easy (I'll say Delta has made it easier than the new unit I got from a different brand), but the daily use is anything but.
What it comes down to is the flawed design. Instead of turning off easily when you push the lever to the left, you have to frequently rotate/adjust it so that it finds the very small window where the water actually shuts off (otherwise it would continue to drip). After a few weeks, you will notice the handle starts to get lose, making it even harder to find the sweet spot to shut off the water. You will then need to use a hex driver to tighten the tiny screw on the handle (probably unscrew it first so that you can re-position the handle for proper fit). You do this every few months until one day you realize you've damaged the hex socket on the tiny screw so much that you can no longer tighten or unscrew it anymore. This happened for us about a year ago and miraculously we managed to cope with it (the way we managed to shut off the faucet was like Tai -Chi and we still find ourselves inclining to do the same with our new faucet!) until last week when the handle finally broke off from the rest of unit - the little metal rod that was affixed to the handle by that little screw managed to enlarge and damage the hole that even the stuck screw could no longer hold it.
We went to local stores to buy a replacement, determined not to make the same mistake again. It turns out many Delta and Meon products still have similar designs and I wonder if we were the only few that had experienced the problem. The truth is that with such design the little screw and the metal rod that work together to hold the handle in place sustain a tremendous amount of force when you have to move the lever every time you turn off the water to find the turn-off spot. I don't see how other people can avoid this problem with decent amount of daily use. We bought a new faucet that specifically addresses this issue: we can easily turn off the water by simply pushing the lever to the left, without having to rotate the lever at the same time to find a perfect spot. In order words, the water shuts off at all locations and we can simply tap the lever with the back of our hands.
I've never written a review on Amazon but I felt propelled to write this one as I was so disappointed by this product.