I don't think the "Deluxe Vault Hunters" edition was elligible for release day shipping. Mine's been sitting on 'Shipping Soon' pretty much all morning. Oh well. I can wait another day or 2 if need be.
I think the only version of the game that had the release day shipping was the normal $59.99 edition.
I have Prime as well and it said I'd receive it the day it was released because I have it. I got an email this morning saying there was a delay in shipping and they're only NOW shipping it today. There won't even be a shipping confirmation update until the NEXT business day. So yeah...just great.
My status stills says "shipping soon", too. The email I received from them at 3am this morning only said they were "now shipping" it and shipping time and confirmation info would be available by the next business day. That's the last I heard from them and my order status hasn't changed, so I've just come to the conclusion it's definitely not coming today as originally ordered which is a real pisser.
I ordered July 26th. My husband order the same day and got his copy today. I also have prime. I have canceled my auto renewal. If Amazon doesn't honor it, I should not be paying for it. No more pre-orders with Amazon.