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The Design of Everyday Things Paperback – February 1, 1990
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Anyone who designs anything to be used by humans--from physical objects to computer programs to conceptual tools--must read this book, and it is an equally tremendous read for anyone who has to use anything created by another human. It could forever change how you experience and interact with your physical surroundings, open your eyes to the perversity of bad design and the desirability of good design, and raise your expectations about how things should be designed.
"This book is a joy -- fun and of the utmost importance." -- Tom Peters. -- Review
...makes a strong case for the needlessness of badly conceived and badly designed everyday objects...[T]his book may herald the beginning of a change in user habits and expectations, a change that manufacturers would be obliged to respond to. Button pushers of the world, unite. -- Los Angeles Times
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The main message I got out of it is that a good design should serve men and allow us to use that object in the most natural and "human" and intuitive way without having to look at a manual!
I also learned a lot about psychology; I know I will go back to this book from time to time.