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The Design of Everyday Things: Revised and Expanded Edition by [Norman, Don]

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Don Norman

Donald A. Norman

The Design of Everyday Things: Revised and Expanded Edition Kindle Edition

by Don Norman (Author)

595 customer reviews

in Industrial Business Management

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The ultimate guide to human-centered design

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.

The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.

The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

Length: 370 pages	Word Wise: Enabled	Enhanced Typesetting: Enabled
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Product details

File Size: 3639 KB
Print Length: 370 pages
Publisher: Basic Books; Revised, Expanded edition (November 5, 2013)
Publication Date: November 5, 2013
Language: English
ASIN: B00E257T6C
Text-to-Speech: Enabled

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Word Wise: Enabled
Lending: Not Enabled
Enhanced Typesetting: Enabled

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Dan

Conceptually interesting, somewhat poorly written.

May 14, 2017

Format: PaperbackVerified Purchase

The overview of design principles described in the first half of the book are interesting. I certainly became more aware of the kinds of poor design choices outlined and certainly learned a few things that will be helpful in my communications and systems development role at work.
The explanations of the psychology behind product interaction are, to me, poorly organized and explained. Further, if you've read any psychology or behavioral economics before, there's little to be learned here.
Finally, the writing itself is fairly poor. I read nonfiction almost exclusively, so I don't think it's the technical nature of the content; it's just not very engaging. The personal anecdotes, as other reviews have noted, often feel forced and a little self-congratulatory. A better editor would have helped, too. There were quite a few instances of small annoyances such as using "less" where "fewer" was needed, or an overabundance of "as a result" towards the end.

18 people found this helpful

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Claire

A UX Bible

December 21, 2016

Format: PaperbackVerified Purchase

A UX researcher's or designer's bible. If studying human factors engineering, human computer interaction, or any other related field; your professors, peers, and colleagues will reference this book and Don Norman. I keep this on my desk at work and continue to use it when explaining heuristics to clients, engineers or data scientists.

12 people found this helpful

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Radislav Šplíchal

Essential for all Creators

October 21, 2017

Format: Kindle EditionVerified Purchase

Its a good book with great examples. It does shed some light on the troubles with design and shows problems from another perspective and it should be rightfully considered as one of the key books regarding design in general. However, It's quite shallow and the author doesn't go into much of a detail. Don't get me wrong, I am not a literary critic or anything but as a European, the style is not a strong suit. People, who are used to the American style of literature are going to be fine, but sometimes there is too much repetition of ideas and a bit deeper analysis of the problem would be beneficial. To sum up. The contribution of the author in the field of proper and functional design is huge and the terminology used is crucial for understanding the key principles of design is paramount. But I would go into a bit more detail.

5 people found this helpful

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Sarah Heinzelwein

Essential reading for any designer of any kind

July 12, 2017

Format: PaperbackVerified Purchase

This is essential and timeless reading for any designer. It's tough to get through, ironically because it's a book about usability and accessibility in design and it's just oceans upon oceans of text. But Donald Norman is brilliant and the ideas are sound. Consider that the original book was written long before the internet and that the revised edition in the late 90's or early 00's hadn't really gone out of date. The principles are still completely relevant and not dependent on fads or changing technology. If you are an artist, industrial designer, graphic designer, tech industry professional, or just a curious human, read this book. Don't let the Norman door hit you on the way out. (What does that even mean? Well, read the book and find out!)

4 people found this helpful

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julia johnston

This is so annoying to me I don't know if I can finish ...

March 8, 2017

Format: PaperbackVerified Purchase

So far, the content is informative and interesting. However, I would think a book about design would be well designed. The section headings on the left sided pages are so far to the right I have to crack the spine all the way open to read many of them. This is so annoying to me I don't know if I can finish reading it. The small, grainy graphics are also dismaying. It's difficult to have confidence in the author's expertise when so little thought is put into the presentation.

12 people found this helpful

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christina

A Great Primer and Intro. Heavy on theory.

August 31, 2016

Format: PaperbackVerified Purchase

This book is more of an INTRO or PRE-101 to user/human-centered design. Norman is really good at introducing concepts and painting it with examples. I only wish that this book picked our brains more. There could have been many times he could have displayed the information in fun, amusing, and even trivial ways. It felt like he was giving us the cheat-sheet without doing what great teachers do: use creative means to present the information. This book is a primer, so if you are expecting some sick UX skill-based tips and tricks, you are out of luck. The text is foundational information that helps create a thought-leading designer. In a classroom setting, using this book would be fantastic. It lends some great inspirational food-for-thought for the aspiring designer. There are many broad concepts, each with endless possibilities for lesson plans and teaching material.

11 people found this helpful

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Chris

This Book Will Change How You View Everything in Your Environment

July 20, 2016

Format: PaperbackVerified Purchase

I am currently an engineering student so perhaps I am biased, but I think this is an excellent book. I would argue that the thought processes involved are extensible beyond engineering or what most people consider to be design. I would recommend this book to anyone thinking of studying engineering, anyone involved in design processes in industry, and as a gift for your cousin who is always complaining about how poorly the things around him are designed.

P.S. If you enjoy this book, I would recommend a podcast called 99% Invisible that is produced by Roman Mars.

4 people found this helpful

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Why is everything so hard to use?

August 29, 2017

Format: Kindle EditionVerified Purchase

This book will alter the way you see the world. What makes a device easy or hard to use? We take for granted that many things such as stovetop controls tend to be confusing and error prone. But do they have to be confusing? Don Normon provides useful heuristics and models of human behavior that can guide us to usable designs. He also explores the complex economic and social issues at the root of much of the poor design surrounding us.
Highly recommended.

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