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The Design Thinking Playbook: Mindful Digital Transformation of Teams, Products, Services, Businesses and Ecosystems (Design Thinking Series) Paperback – Illustrated, May 22, 2018
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A radical shift in perspective to transform your organization to become more innovative
The Design Thinking Playbook is an actionable guide to the future of business. By stepping back and questioning the current mindset, the faults of the status quo stand out in stark relief―and this guide gives you the tools and frameworks you need to kick off a digital transformation. Design Thinking is about approaching things differently with a strong user orientation and fast iterations with multidisciplinary teams to solve wicked problems. It is equally applicable to (re-)design products, services, processes, business models, and ecosystems. It inspires radical innovation as a matter of course, and ignites capabilities beyond mere potential. Unmatched as a source of competitive advantage, Design Thinking is the driving force behind those who will lead industries through transformations and evolutions.
This book describes how Design Thinking is applied across a variety of industries, enriched with other proven approaches as well as the necessary tools, and the knowledge to use them effectively. Packed with solutions for common challenges including digital transformation, this practical, highly visual discussion shows you how Design Thinking fits into agile methods within management, innovation, and startups.
- Explore the digitized future using new design criteria to create real value for the user
- Foster radical innovation through an inspiring framework for action
- Gather the right people to build highly-motivated teams
- Apply Design Thinking, Systems Thinking, Big Data Analytics, and Lean Start-up using new tools and a fresh new perspective
- Create Minimum Viable Ecosystems (MVEs) for digital processes and services which becomes for example essential in building Blockchain applications
Practical frameworks, real-world solutions, and radical innovation wrapped in a whole new outlook give you the power to mindfully lead to new heights. From systems and operations to people, projects, culture, digitalization, and beyond, this invaluable mind shift paves the way for organizations―and individuals―to do great things. When you’re ready to give your organization a big step forward, The Design Thinking Playbook is your practical guide to a more innovative future.
- Print length352 pages
- LanguageEnglish
- PublisherWiley
- Publication dateMay 22, 2018
- Dimensions7.4 x 0.8 x 9.5 inches
- ISBN-101119467470
- ISBN-13978-1119467472
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Editorial Reviews
From the Inside Flap
"This book is THE best definition of Design Thinking that I have seen."
Kees Dorst, author of Frame Innovation
"The Design Thinking Playbook not only outlines and describes how to apply design thinking. (…) This is an imaginative new contribution."
Nigel Cross, author of Design Thinking: Understanding how designers think and work
"Worthwhile because of the authors, the structure and the contents. (…) Despite the playful presentation, the team succeeded to work out a surprisingly profound book."
Harvard Business Manager
The Design Thinking Playbook will help individuals, teams, and organizations:
- Apply design thinking tools and methods in the right contextespecially to digital products and services
- Understand the latest advances in design thinking coming out of Stanford's d.school
- Build awareness for user-centricity
- Apply design thinking to the challenges of digital transformation in organizations
- Combine Design Thinking with Systems Thinking and Big Data Analytics
From the Back Cover
"This book is THE best definition of Design Thinking that I have seen."
Kees Dorst, author of Frame Innovation
"The Design Thinking Playbook not only outlines and describes how to apply design thinking. (…) This is an imaginative new contribution."
Nigel Cross, author of Design Thinking: Understanding how designers think and work
"Worthwhile because of the authors, the structure and the contents. (…) Despite the playful presentation, the team succeeded to work out a surprisingly profound book."
Harvard Business Manager
The Design Thinking Playbook will help individuals, teams, and organizations:
- Apply design thinking tools and methods in the right contextespecially to digital products and services
- Understand the latest advances in design thinking coming out of Stanford's d.school
- Build awareness for user-centricity
- Apply design thinking to the challenges of digital transformation in organizations
- Combine Design Thinking with Systems Thinking and Big Data Analytics
About the Author
Michael Lewrick, PhD,is an international speaker and teaches design thinking as a visiting professor at various universities, and author of Design Thinking: Radical Innovations in a Digitized World. Patrick Link, PhD, is Professor of Product Innovation and Chair of Industrial Engineering at Lucerne University of Applied Sciences in Switzerland. He is intensively involved in the development of agile methods in product management, design thinking and lean start-ups. Larry Leifer, PhD, is one of the founders of Design Thinking, and teaches in the d.school at Stanford University, where he is Professor of Mechanical Engineering Design. He is the Founding Director of the Hasso Plattner Design Thinking Research Program at Stanford.
Product details
- Publisher : Wiley; 1st edition (May 22, 2018)
- Language : English
- Paperback : 352 pages
- ISBN-10 : 1119467470
- ISBN-13 : 978-1119467472
- Item Weight : 2.08 pounds
- Dimensions : 7.4 x 0.8 x 9.5 inches
- Best Sellers Rank: #33,767 in Books (See Top 100 in Books)
- #7 in Industrial Product Design
- #21 in Industrial & Product Design
- #456 in Business Management (Books)
- Customer Reviews:
About the authors

Discover more of the author’s books, see similar authors, read author blogs and more

Michael Lewrick (PhD) had different roles over the last years. He was responsible for strategic growth, acted as Chief Innovation Officer and laid the foundation for numerous growth initiatives in sectors that are in the digital transformation. At the moment he advises internationally the most inovative companies with his concepts and frameworks about design thinking for business growth, innovation and success.
He is a motivational international speaker and teaches Design Thinking as a visiting professor at various universities. With his help, a number of international companies have developed and commercialized radical innovations. In his international bestselller, “The Design Thinking Playbook”, he postulated with his colleagues from Stanford University a new mindset of converging approaches of Design Thinking in digitization. In 2020 he published together with Larry Leifer and Patrick Link "The Design Thinking Toolbox" outlining 50 of the most valuable Design Thinking tools. In addition, he published "The Design Thinking Life Playbook", which applies the design thinking mindset for personal change and career planing. His latest book "Design Thinking for Business Growth" focusses on the design of business ecosystems completing a series of books for applied design.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonReviewed in the United States on June 28, 2020
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Top reviews
Top reviews from the United States
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My big gripe with this book is how small the type is. For a book about Human Centered Design they seem to have missed the part about being assessable to everyone. I wear reading glasses and even with the reading glasses the type is small. Maybe that readability has to do with the font selection as well. This is not something I've ever complained about before with a book, usually the readability is a given. It's not something I have problems with regarding other books. There is a lot of information in they book and it's pretty thick, maybe they made the type smaller to cut costs on pages when they maybe should have considered making two books.
Pro Tip: Get the printed copy and also get the digital copy if you have an iPad or other tablet that lets you view this and mark it up digitally. I also highly recommend the worksheets from the DT Toolbox book (and get the toolbox book too of course)
The book tries to take a design approach in explaining the design thinking approach by organizing itself around three personas. These personas attempt to bring the process to life. This is a great goal, but this book suffers in execution of the idea resulting in a muddled and wordy exposition of design thinking. It would have been better to provide a quick primer on the process at an overview level and then use the personas to go deep in terms of specific examples. This is why its a three star review. There are good things in the book, but they are hard to find.
A playbook should offer a clear, concise and easy to reference resource for accomplishing a particular task. While it has value in the initial reading, a good playbook is something you come back to time and time again. This does not do this as the book has a tough time focusing on the design process from a practitioner perspective as it cannot find the right balance between the level of detail, the illustration of the process and the presentation of the tools.
The author of the book Michael Lewrick personally reached out to us after the above review and ensured that we get the correct printed copy of the book. We received this book yesterday and are excited to go through it.
Thanks for valuing our feedback and sending us a complimentary copy.
Reviewed in the United States 🇺🇸 on June 28, 2020
The author of the book Michael Lewrick personally reached out to us after the above review and ensured that we get the correct printed copy of the book. We received this book yesterday and are excited to go through it.
Thanks for valuing our feedback and sending us a complimentary copy.
Top reviews from other countries
The pictorial, diagrammatic format presents ideas simply, clearly and comprehensively.
Rather than being a linear, start-to-finish read - the book allows the reader to search by relevant topics - and to quickly focus on target areas. Experienced practitioners who lack theoretical knowledge will benefit by recognising how models and concepts map to their experience, providing a better understanding of the structure and phases of project planning and deployment.
Though DT process in nonlinear, a "book" that explains probably should not adopt an non-linear approach. DT newbies might be more confused after reading this fun-to-flip-through book.












