on April 24, 2012
physically, the plastic of the case arrived warped, one of the corners didn't click onto the phone so it wouldn't stay on securely. also, the image I sent to be put on the case was oriented in a portrait layout, so the longer dimension of the image would span the longer vertical dimension of the phone. instead, the image was rotated 90 degrees and severely cropped and the image was smooshed to fit that way, completely altering the image. I'm about to contact the seller about a replacement, and depending on the customer service, will be leaving another review about the willingness to help.