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Designing Care: Aligning the Nature and Management of Health Care 1st Edition

5.0 out of 5 stars 5 customer reviews
ISBN-13: 978-1422175606
ISBN-10: 142217560X
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Editorial Reviews

About the Author

Richard Bohmer is a physician and the MBA Class of 1973 Senior Lecturer of Business Administration at the Harvard Business School in the Technology and Operations (TOM) unit.
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Product Details

  • Hardcover: 288 pages
  • Publisher: Harvard Business Review Press; 1 edition (June 22, 2009)
  • Language: English
  • ISBN-10: 142217560X
  • ISBN-13: 978-1422175606
  • Product Dimensions: 1 x 6.5 x 9.5 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #334,505 in Books (See Top 100 in Books)

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Format: Hardcover Verified Purchase
Medical care and its delivery is a complex process. This has been traditionally difficult to understand as focus has been on individual components of the system rather than the whole system. In this book, Dr Bohmer has taken a step back and tried to explain how different components integrate to deliver "care". Secondly, it explains the "nature" of each component since human biology is very complex and systems designed (or need to be designed) have inherent complexity.

The book has rightfully excluded insurance and regulatory framework out of discussion as it would distract from main theme of this book. Also, regulatory and insurance environment is constantly changing and it should follow the health"care" delivery rather than reverse.

In the conclusion as well as throughout this book, the author has intentionally avoided labeling examples (used to explain the concept) as "exemplary" systems. This would have skewed the reader and would slow down/halt the process of free thinking and innovative ideas.

I would like to recommend to an improvement in the layout - each chapter could have a brief summary or sub content list. It will make it easier to follow since headings and subheadings are not numbered.

Overall, highly recommended especially for physicians learning to become physician leaders.
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Format: Hardcover
Amidst the debate of blossoming health care costs and health care systems that don't work is a focus from a physician and business school professor who argues that energy could better be placed into understanding the basic nature of care and how to better design, manage and deliver it. Health care is a process of applying best practices to patient interests: chapters survey how business management routines can help solve many health care crisis situations. Both business and health libraries need this approach.
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Format: Hardcover Verified Purchase
Discourse on the seemingly obvious is risky, but the author does properly, arguing well (from a local - northamerican point of view, not global as expected in this century, but enough to get the point) and oriented toward taking action that I consider very appropriate for building new solutions when you think it all boils down to lack of money in health systems. Already, the WHO had called attention to this point in its 2010 World Health Report, so this book helps you to build solutions on that route, bringing fresh ideas to the debate and constituting in an interesting contribution to better care for more people.
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Format: Hardcover Verified Purchase
The graphics are valuable, still cite them many years later
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it is in good condition
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