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Designing for the Digital Age: How to Create Human-Centered Products and Services 1st Edition

4.6 out of 5 stars 86 ratings

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Editorial Reviews

Review

"Kim’s book is nothing less than a complete handbook for an entire profession. Kim’s unique background in the practice, pedagogy, and epistemology of the design business has given her the experience needed to write the ultimate ‘how-to’ book. Every step in this fascinating and multi-faceted discipline is described in detail in simple, readable prose, richly illustrated with examples taken from real products, real clients, and real design problems. This book is comprehensive in its scope, exhaustive in its depth, authoritative in its practice, and priceless in its wisdom. I’ve no doubt that this will become the most dog-eared, annotated and worn-from-many-readings volume in your library." ―Alan Cooper, bestselling author of The Inmates Are Running the Asylum and About Face 3: The Essentials of Interaction Design

"Kim is one of the brightest minds in the world of user experience design. Her work on Goal-Directed Design and persona development has set a standard." ―Jared Spool, Founding Principal, User Interface Engineering

From the Inside Flap

DISIGNING FOR THE DIGITAL AGE

Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology.

Designing successful products and services in the digital age requires a team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a desirable product or service, as well as the skill and perseverance to execute on the thousand small ideas that get your design into the hands of users. It requires expertise in project management, user research, and consensus-building. This comprehensive volume addresses all of these and more.

"Kim's book is nothing less than a complete handbook for an entire profession. Kim's unique background in the practice, pedagogy, and epistemology of the design business has given her the experience needed to write the ultimate 'how-to' book. Every step in this fascinating and multi-faceted discipline is described in detail in simple, readable prose, richly illustrated with examples taken from real products, real clients, and real design problems. This book is comprehensive in its scope, exhaustive in its depth, authoritative in its practice, and priceless in its wisdom. I've no doubt that this will become the most dog-eared, annotated and worn-from-many-readings volume in your library."
ALAN COOPER
Bestselling author of
The Inmates Are Running the Asylum and About Face 3: The Essentials of Interaction Design

"Kim is one of the brightest minds in the world of user experience design. Her work on Goal-Directed Design and persona development has set a standard."
JARED SPOOL
CEO & Founding Principal, User Interface Engineering

Product details

  • ASIN ‏ : ‎ 0470229101
  • Publisher ‏ : ‎ Wiley; 1st edition (March 3, 2009)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 768 pages
  • ISBN-10 ‏ : ‎ 9780470229101
  • ISBN-13 ‏ : ‎ 978-0470229101
  • Item Weight ‏ : ‎ 3.38 pounds
  • Dimensions ‏ : ‎ 7.3 x 1.6 x 9.1 inches
  • Customer Reviews:
    4.6 out of 5 stars 86 ratings

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
86 global ratings

Top reviews from the United States

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Top reviews from other countries

Mr. L. M. Mcivor
5.0 out of 5 stars Great overview of UX, methods and approaches
Reviewed in the United Kingdom 🇬🇧 on February 25, 2010
5 people found this helpful
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E. Chittenden
5.0 out of 5 stars Great for a UX library
Reviewed in the United Kingdom 🇬🇧 on August 16, 2013
3 people found this helpful
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Graham B
4.0 out of 5 stars Four Stars
Reviewed in the United Kingdom 🇬🇧 on June 8, 2016
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5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom 🇬🇧 on October 8, 2015
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Juliana
5.0 out of 5 stars Boa qualidade e livro excelente
Reviewed in Brazil 🇧🇷 on June 7, 2022