- Hardcover: 416 pages
- Publisher: Wiley; 1 edition (February 20, 1998)
- Language: English
- ISBN-10: 0471174661
- ISBN-13: 978-0471174660
- Product Dimensions: 6.3 x 1.4 x 9.4 inches
- Shipping Weight: 1.6 pounds
- Average Customer Review: 5 customer reviews
- Amazon Best Sellers Rank: #1,131,162 in Books (See Top 100 in Books)
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Dialogue: Rediscover the Transforming Power of Conversation Hardcover – February 20, 1998
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In the context of contemporary business, the ancient art of "dialogue" refers to a thoroughly modern communications practice that can bridge diversity and forge cooperation in virtually any kind of organization. Linda Ellinor and Glenna Gerard, consultants and trainers who focus on issues such as communication and collaboration, contend that informed use of the process can measurably enhance creativity and boost productivity--and, not coincidentally, improve profitability. In Dialogue: Rediscover the Transforming Power of Conversation, they explain why they believe it can work and show how it might be integrated into today's workplace. --Howard Rothman
From the Publisher
A dynamic new system for fostering effective communications within groups, Dialogue breaks down barriers, creates partnerships, and helps team members achieve optimal results. In this book, managers learn how to use the full range of Dialogue methods, including its four fundamental techniques: suspension of judgment, listening, identification of assumptions, and inquiring/reflection.
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Ellinor and Gerard have given voice, order and argument to that which seems to be uncommon common sense. For those of us who are committed to promoting and supporting organizational efforts for equity and valuing diversity, their representation of the power tool of dialogue renews the urgency of doing the work deeper and better with our clients, and with each other.