Top critical review
2 people found this helpful
No longer happy with this product after 2 1/2 years.
on June 4, 2015
I don't do a whole lot of video game recording so I bought this back in August of 2012 to get a feel of how this work. I went with Diamond because they used to be the company I went for when it came to video cards a very long time ago and wanted to give them a try again. Another reason I was eyeballing this was because it doesn't require too many cables and was powered by USB so it was perfect for laptop so I didn't need to have a PC next to my TV and consoles. I was also not familiar with Elgato or Hauppauge at the time when I was shopping around. I eventually moved no Hauppauge 3 months later and never been happier and am now looking at the Elgato Standard/H60 for its portability.
The Diamond GC1000 worked well on Windows 7 but it was when I upgraded to Windows 8 that the problems started happening. Diamond didn't bother updating the software to Windows 8 until 7-8 months later (April of 2013). With windows 8, another problem I ran into with the Diamond GC1000 is that I use this maybe once every 3-4 months on a Samung Laptop with 8GB of memory and a core i5 and everytime I run it in Windows 8.1, it just doesn't work. I have to uninstall and reinstall DMcap and the drivers to fix the issue because all I get from the video feedback was a black screen instead of a blue screen. This is with version 1.0 of their software.
As of 6/2/2015, doing the uninstall/reinstall doesn't help anymore with version 1.02 of DMcap and its drivers on Windows 8.1, the video feedback locks up when I hit the record button but you see a timer indicating that it is recording, when you stop the recording 3 minutes later all you get is a 4MB file which is like the first 3 seconds of the video.
The lack of support for this device is just disappointing. When it worked, it does a good job. But now? There's not reason to buy this, spend a little more money and get the Hauppauge or Elgato which is still updating their software.