Top positive review
128 people found this helpful
Impressive - so is Warranty
on October 8, 2011
My bike arrived within two days of placing my order. It took a bit to assemble it but the construction is impressive. It's built like a tank and has all the features I could want and more.
I was disappointed however, because the display was erratic and the heart monitor didn't work. Since it was to big to return at the post office, I called Diamondback. Within a minute I was talking to a service rep who asked me to run some tests and call him back. When I did He diagnosed the problem as a wiring error and said parts would be on the way. Within a week I got a call from a service tech saying he had the parts and would the next day at 9:30 be OK to come to the house and fix it. He showed up at exactly 9:30 the next day, replaced the defective parts.
Bike works perfectly. I've not been so impressed with a company & their warranty in a long time. If your serious about you equipment and your health - look no further. Buy Diamondback.