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Digitally Transforming the Mortgage Banking Industry: The Maverick's Quest for Outstanding Profit and Customer Satisfaction Paperback – February 28, 2018
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About the Author
Jim holds a Master of Business Administration, with concentrations in Finance and Marketing, and a Bachelor of Science degree in accounting from Lehigh University. He is a Certified Mortgage Banker and, until he realized mortgage banking was a lot more interesting than public accounting, practiced as a CPA. Jim has been a director of both publicly traded and privately-owned banks and lenders through some very interesting times.
Jim’s experience in residential mortgage banking for the last three decades on a retail, wholesale and correspondent basis led to an intense desire to learn about how technology could be applied to financial institutions. His experience includes multi-channel loan origination and sales management, mortgage product design, credit policy, hedging, securitization and loan servicing, and his beginning to end experience – and his love of high performance aircraft -- has fueled his “need for speed” in applying technology to mortgage banking.
He has served on the Mortgage Bankers Association Residential Board of Governors and served on CEO panelist and speaker for major financial institutions, financial industry associations, corporate clients, the Department of Defense and universities. Jim is a thought leader and has published numerous articles in the industry publications.
Jim lives in Naples, Florida.
- Item Weight : 13 ounces
- Paperback : 272 pages
- ISBN-10 : 1985668173
- ISBN-13 : 978-1985668171
- Product Dimensions : 6 x 0.62 x 9 inches
- Publisher : CreateSpace Independent Publishing Platform (February 28, 2018)
- Language: : English
- Customer Reviews:
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This book is emblematic of the incisive thinking and commitment to the details that I've come to expect from Jim. If you're a lender, the themes covered here will resonate, and you may occasionally see yourself in them, thought they've never been as compellingly presented. More than anything else, Jim's book is a call to action for mortgage industry leaders and managers. None of the many Mavericks who've generously shared their thinking own the whole story; it took someone to put them together for a clear picture to emerge.
One more thing - this is a book about the US residential mortgage lending industry written by a CPA - if you go into it expecting dry writing laden with statistics and arcane financial jargon, you'd be wrong. It will not put you to sleep, and if you're in the industry, it may actually cause you to lose some sleep wondering about how you can transform your little corner of the mortgage banking industry. I for one, hope you do.
Well done, Jim.