Buy new:
$24.95$24.95
FREE delivery: Thursday, Nov 17 on orders over $25.00 shipped by Amazon.
Ships from: Amazon.com Sold by: Amazon.com
Buy used:: $16.77
Other Sellers on Amazon
+ $3.99 shipping
91% positive over last 12 months
Usually ships within 3 to 4 days.
+ $5.99 shipping
85% positive over last 12 months
Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required. Learn more
Read instantly on your browser with Kindle Cloud Reader.
Using your mobile phone camera - scan the code below and download the Kindle app.
Follow the Authors
OK
Digitally Transforming the Mortgage Banking Industry: The Maverick's Quest for Outstanding Profit and Customer Satisfaction Paperback – February 28, 2018
| Price | New from | Used from |
Enhance your purchase
Jim Deitch looks at the financial industry and its challenges though many different lenses that refract what most people see as a simple beam of white light into a wide range of wavelengths. For this book he has interviewed twenty-five high performing “maverick” CEOs who, like Jim, can see colors and opportunities invisible to most people. In addition to a powerful conceptual framework for the future, Jim provides fascinating exemplar stories of the good and the . . . not-so-good.
Pre-publication praise for Digitally Transforming the Mortgage Banking Industry by industry CEOs follows:
“Digitally Transforming the Mortgage Banking Industry” addresses the path forward for the Mortgage Banking Industry. It is written by a Chief Executive Officer and Entrepreneur, for “C”-Level Executives.“
“Informative, well researched and entertaining… with a clear roadmap for increased profit and customer satisfaction excellence.”
“A powerful read on the industry that will surely inform mortgage professionals on how to embrace technology and change company culture, all with a view to achieving customer satisfaction.”
“The book is written from the eyes of an industry CEO, for industry CEOs and their teams.”
“Jim builds a conceptual model to digest the rapid advance of technology and how to apply it as a “C” level executive. A clear road map to customer satisfaction excellence and outstanding profitability.”
“Success in today’s mortgage industry depends on the combination of intelligent process and advanced technology. A must-read for executives seeking to understand the future of mortgage banking.”
"Simple yet informative, and conceptual yet practical, Digitally Transforming the Mortgage Banking Industry is a book designed to help a lender achieve best in class profits and customer satisfaction.”
“Detailed, Powerful, and Concise. Read it and share it with your executives. Jim describes the future landscape of lending, and how to prosper in the coming Digital Mortgage revolution.”
“If you’re a leader in the mortgage industry or aspire to be one, this is a must read. Jim combines the expertise of current leaders with compelling data to help drive a successful approach in today’s - and tomorrow’s - mortgage market which is poised for disruptive efficiency improvement and to be well aligned with changing applicant demographics.”
“An interaction with Jim on the mortgage industry is always an education. Th is book is no different, managing to take the thoughts and information garnered from the interviews and painting a clear picture that Mortgage executives can easily interpret and apply to their business and see actual results from it.”
- Print length272 pages
- LanguageEnglish
- Publication dateFebruary 28, 2018
- Dimensions6 x 0.57 x 9 inches
- ISBN-101985668173
- ISBN-13978-1985668171
The Amazon Book Review
Book recommendations, author interviews, editors' picks, and more. Read it now.
Frequently bought together

Customers who viewed this item also viewed
Editorial Reviews
About the Author
Jim holds a Master of Business Administration, with concentrations in Finance and Marketing, and a Bachelor of Science degree in accounting from Lehigh University. He is a Certified Mortgage Banker and, until he realized mortgage banking was a lot more interesting than public accounting, practiced as a CPA. Jim has been a director of both publicly traded and privately-owned banks and lenders through some very interesting times.
Jim's experience in residential mortgage banking for the last three decades on a retail, wholesale and correspondent basis led to an intense desire to learn about how technology could be applied to financial institutions. His experience includes multi-channel loan origination and sales management, mortgage product design, credit policy, hedging, securitization and loan servicing, and his beginning to end experience - and his love of high performance aircraft -- has fueled his "need for speed" in applying technology to mortgage banking.
He has served on the Mortgage Bankers Association Residential Board of Governors and served on CEO panelist and speaker for major financial institutions, financial industry associations, corporate clients, the Department of Defense and universities. Jim is a thought leader and has published numerous articles in the industry publications.
Jim lives in Naples, Florida.
Product details
- Publisher : CreateSpace Independent Publishing Platform (February 28, 2018)
- Language : English
- Paperback : 272 pages
- ISBN-10 : 1985668173
- ISBN-13 : 978-1985668171
- Item Weight : 13 ounces
- Dimensions : 6 x 0.57 x 9 inches
- Best Sellers Rank: #1,418,247 in Books (See Top 100 in Books)
- #402 in Mortgages (Books)
- Customer Reviews:
About the authors

Jim Deitch CPA CMB (1954- ) is an accomplished financial executive and best selling author. Jim has started over a dozen companies, including two national banks. These successful banks are now part of M&T Bank and BB&T Bank.
Jim is a frequent speaker for industry events, and is considered a thought leader in the financial services arena. He served on the Residential Board of Governors of the MBA, as well as both public and private company Boards.
He enjoys frequent travel and hiking adventures. He is a pilot, and has flown a variety of aircraft, with his favorite being a P-51 Mustang.
He resides in Naples, Florida with his wife. He has two children and four grandchildren.

Discover more of the author’s books, see similar authors, read author blogs and more
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on Amazon-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
This book is emblematic of the incisive thinking and commitment to the details that I've come to expect from Jim. If you're a lender, the themes covered here will resonate, and you may occasionally see yourself in them, thought they've never been as compellingly presented. More than anything else, Jim's book is a call to action for mortgage industry leaders and managers. None of the many Mavericks who've generously shared their thinking own the whole story; it took someone to put them together for a clear picture to emerge.
One more thing - this is a book about the US residential mortgage lending industry written by a CPA - if you go into it expecting dry writing laden with statistics and arcane financial jargon, you'd be wrong. It will not put you to sleep, and if you're in the industry, it may actually cause you to lose some sleep wondering about how you can transform your little corner of the mortgage banking industry. I for one, hope you do.
Well done, Jim.





