Another update:
In summary of what the issues were.
1. Network speeds were well below the 1Gb/s advertised
2. USB 3.0 devices connected to the dock were connecting to a USB 2.0 hub/speed according to the Mac
3. High pitch whine when connecting to the audio jack on the dock
4. Video response time was laggy on monitors connected to video ports 2 & 3
After working with Minisopuru support it was determined that the dock that I received was defective. Thank you to Kevin on their support team who spent quite a bit of time troubleshooting with me. Not only did they refund me for the defective dock, they sent me a new dock at no cost. The new dock resolved issues 1, 2 & possibly part of #4
The remaining issues I have are not specifically related to the dock itself. Issue #3 is a high pitch whine when connecting audio to the dock. This appears to be an issue with my DisplayPort KVM and its audio cables and how it works with the dock, not the dock itself. This wasn't the case on the previous dock I had. I found a work around using equipment I already had that resolved this to my satisfaction.
The second remaining issue has to do with the performance of the DisplayLink chip set and drivers. The screen performance can be laggy on monitors connected to video ports 2 & 3. According to DisplayLink support this is due to how the DisplayLink software and chipset provide support for 3 monitors. For me I moved the monitor connectors around so my primary monitor was connected to video port 1. Since the dock uses USB to transport the video signal from the MacBook to the monitors I suspect the defective dock contributed to this issue but I think this is mainly due to limitations of the DisplayLink technology which may be be improved with driver updates.
Again, thank you to Kevin on their support team for working with me to find the cause of and a resolution to these issues.
*** old review ***
Review update:
After spending a few days with this dock it has been removed from my environment. Not only was I experiencing lagging video with the monitors not connected to port one on the dock as I mentioned below I also found that the physical ethernet network connection was limited to 250Mbps, not 1Gbps, and ALL the USB 3.2 ports on the front of the dock are actually USB 2.0 and only provide 480Mbps of bandwidth/speed. I've included screen shots from my Mac System Information screen showing what is in the dock. A USB 3.2 connected device should have, as they claim, 5Gbps speed when connected to the dock. That is not the case when connecting to this dock. The screen shot showing 5Gbps is when I connected the SSD to the MacBook itself.
I contacted support about all these issues and they tried to explain the issues away. For the network speeds they said I wasn't using a "Super 6" ethernet cable and that was causing my problems. I tried multiple cables with the dock, all of which provide full 1Gbps bandwidth when connected to other devices no issue. So it's not the network cable.
I believe Minisopuru KNOWS that this dock doesn't provide what they claim based on the fact that after the 2nd email to support discussing my issues (before I found the network speed issues and USB port issues) they offered me a full refund for the dock. If the dock performed/provided what it claims I would expect them to offer a replacement since it was defective. The offer of the refund is the ONLY positive thing I can say about Minisopuru.
If you don't believe what I'm saying check for yourself. On the Mac go to System Information and select USB and look at the dock USB ports, they will show they are USB 2.0 ports. A USB 3.0/3.1/3.2 device will show as being that version. Network wise, if your internet speed/bandwidth is above 250Mb/s visit a speed test site on the internet and see what speeds you get.
**** old review ****
I got this dock to connect my new 16" MacBook Pro to my three monitors on my desk, USB-A devices, physical ethernet connection, and speakers. Only the USB-A device connections have not caused me issues. I will start with the least annoying issue:
The physical ethernet connection is not connecting using the USB 10/100/1000 LAN as is listed in the question section on Amazon site, instead it shows up and connects with USB Display??? Talk about not making sense.
Audio wise when connecting the audio jack on the front of the dock to my DisplayPort KVM there is horrible feedback. This could be with the the KVM itself but I didn't experience this with the previous dock I had so I'm not sure if it is the KVM or the dock. I can work around this.
The worst issue is the screen performance, and one I don't think I can work around it. On the monitor connected to port one on the dock the animations, moving windows, etc is a smooth as it is when connected directly to the MacBook. On monitors 2 and 3 it is a different story. Anything that moves too quick on the screen, like dragging windows, minimizing/maximizing animations are choppy/laggy very noticeably. I have the latest DisplayLink drivers installed and tried different screen resolutions with no change. I have emailed both Minisopuru and Displaylink support about this. Hopefully they will have a resolution for it. If not, this might be show stopper for me.
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From the brand
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- Minisopuru is a brand specially created for laptop expansion interface accessories. Adhering to the design concept of "high quality""perfect user experience", designs and develops high-quality and reliable hubs/docks.
- For different customer needs, we design the iMac, and Mac mini hub to solve the SSD internal storage problem and; the DisplayLink Dock to solve the problem of MacBook M1/M2 limitation. And more Type-C high-speed and charging hubs.
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- Higher Quality: Creating high quality, high practicality, more reliable laptop accessories, each hub/dock will be strictly quality inspection,perfect delivery to every customer.
- Online Service: Provide you with 24-hour customer online service and do our best to make you satisfied.
- Professional Team: With a professional technical team, try our best to solve every problem for you. If have any questions, please contact Minisopuru Support Team
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Top reviews from the United States
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Reviewed in the United States 🇺🇸 on May 15, 2023
In summary of what the issues were.
1. Network speeds were well below the 1Gb/s advertised
2. USB 3.0 devices connected to the dock were connecting to a USB 2.0 hub/speed according to the Mac
3. High pitch whine when connecting to the audio jack on the dock
4. Video response time was laggy on monitors connected to video ports 2 & 3
After working with Minisopuru support it was determined that the dock that I received was defective. Thank you to Kevin on their support team who spent quite a bit of time troubleshooting with me. Not only did they refund me for the defective dock, they sent me a new dock at no cost. The new dock resolved issues 1, 2 & possibly part of #4
The remaining issues I have are not specifically related to the dock itself. Issue #3 is a high pitch whine when connecting audio to the dock. This appears to be an issue with my DisplayPort KVM and its audio cables and how it works with the dock, not the dock itself. This wasn't the case on the previous dock I had. I found a work around using equipment I already had that resolved this to my satisfaction.
The second remaining issue has to do with the performance of the DisplayLink chip set and drivers. The screen performance can be laggy on monitors connected to video ports 2 & 3. According to DisplayLink support this is due to how the DisplayLink software and chipset provide support for 3 monitors. For me I moved the monitor connectors around so my primary monitor was connected to video port 1. Since the dock uses USB to transport the video signal from the MacBook to the monitors I suspect the defective dock contributed to this issue but I think this is mainly due to limitations of the DisplayLink technology which may be be improved with driver updates.
Again, thank you to Kevin on their support team for working with me to find the cause of and a resolution to these issues.
*** old review ***
Review update:
After spending a few days with this dock it has been removed from my environment. Not only was I experiencing lagging video with the monitors not connected to port one on the dock as I mentioned below I also found that the physical ethernet network connection was limited to 250Mbps, not 1Gbps, and ALL the USB 3.2 ports on the front of the dock are actually USB 2.0 and only provide 480Mbps of bandwidth/speed. I've included screen shots from my Mac System Information screen showing what is in the dock. A USB 3.2 connected device should have, as they claim, 5Gbps speed when connected to the dock. That is not the case when connecting to this dock. The screen shot showing 5Gbps is when I connected the SSD to the MacBook itself.
I contacted support about all these issues and they tried to explain the issues away. For the network speeds they said I wasn't using a "Super 6" ethernet cable and that was causing my problems. I tried multiple cables with the dock, all of which provide full 1Gbps bandwidth when connected to other devices no issue. So it's not the network cable.
I believe Minisopuru KNOWS that this dock doesn't provide what they claim based on the fact that after the 2nd email to support discussing my issues (before I found the network speed issues and USB port issues) they offered me a full refund for the dock. If the dock performed/provided what it claims I would expect them to offer a replacement since it was defective. The offer of the refund is the ONLY positive thing I can say about Minisopuru.
If you don't believe what I'm saying check for yourself. On the Mac go to System Information and select USB and look at the dock USB ports, they will show they are USB 2.0 ports. A USB 3.0/3.1/3.2 device will show as being that version. Network wise, if your internet speed/bandwidth is above 250Mb/s visit a speed test site on the internet and see what speeds you get.
**** old review ****
I got this dock to connect my new 16" MacBook Pro to my three monitors on my desk, USB-A devices, physical ethernet connection, and speakers. Only the USB-A device connections have not caused me issues. I will start with the least annoying issue:
The physical ethernet connection is not connecting using the USB 10/100/1000 LAN as is listed in the question section on Amazon site, instead it shows up and connects with USB Display??? Talk about not making sense.
Audio wise when connecting the audio jack on the front of the dock to my DisplayPort KVM there is horrible feedback. This could be with the the KVM itself but I didn't experience this with the previous dock I had so I'm not sure if it is the KVM or the dock. I can work around this.
The worst issue is the screen performance, and one I don't think I can work around it. On the monitor connected to port one on the dock the animations, moving windows, etc is a smooth as it is when connected directly to the MacBook. On monitors 2 and 3 it is a different story. Anything that moves too quick on the screen, like dragging windows, minimizing/maximizing animations are choppy/laggy very noticeably. I have the latest DisplayLink drivers installed and tried different screen resolutions with no change. I have emailed both Minisopuru and Displaylink support about this. Hopefully they will have a resolution for it. If not, this might be show stopper for me.
Size: 13 IN 1Verified Purchase
3rd update - 99% of the issues are resolved!
Reviewed in the United States 🇺🇸 on May 15, 2023
Another update:Reviewed in the United States 🇺🇸 on May 15, 2023
In summary of what the issues were.
1. Network speeds were well below the 1Gb/s advertised
2. USB 3.0 devices connected to the dock were connecting to a USB 2.0 hub/speed according to the Mac
3. High pitch whine when connecting to the audio jack on the dock
4. Video response time was laggy on monitors connected to video ports 2 & 3
After working with Minisopuru support it was determined that the dock that I received was defective. Thank you to Kevin on their support team who spent quite a bit of time troubleshooting with me. Not only did they refund me for the defective dock, they sent me a new dock at no cost. The new dock resolved issues 1, 2 & possibly part of #4
The remaining issues I have are not specifically related to the dock itself. Issue #3 is a high pitch whine when connecting audio to the dock. This appears to be an issue with my DisplayPort KVM and its audio cables and how it works with the dock, not the dock itself. This wasn't the case on the previous dock I had. I found a work around using equipment I already had that resolved this to my satisfaction.
The second remaining issue has to do with the performance of the DisplayLink chip set and drivers. The screen performance can be laggy on monitors connected to video ports 2 & 3. According to DisplayLink support this is due to how the DisplayLink software and chipset provide support for 3 monitors. For me I moved the monitor connectors around so my primary monitor was connected to video port 1. Since the dock uses USB to transport the video signal from the MacBook to the monitors I suspect the defective dock contributed to this issue but I think this is mainly due to limitations of the DisplayLink technology which may be be improved with driver updates.
Again, thank you to Kevin on their support team for working with me to find the cause of and a resolution to these issues.
*** old review ***
Review update:
After spending a few days with this dock it has been removed from my environment. Not only was I experiencing lagging video with the monitors not connected to port one on the dock as I mentioned below I also found that the physical ethernet network connection was limited to 250Mbps, not 1Gbps, and ALL the USB 3.2 ports on the front of the dock are actually USB 2.0 and only provide 480Mbps of bandwidth/speed. I've included screen shots from my Mac System Information screen showing what is in the dock. A USB 3.2 connected device should have, as they claim, 5Gbps speed when connected to the dock. That is not the case when connecting to this dock. The screen shot showing 5Gbps is when I connected the SSD to the MacBook itself.
I contacted support about all these issues and they tried to explain the issues away. For the network speeds they said I wasn't using a "Super 6" ethernet cable and that was causing my problems. I tried multiple cables with the dock, all of which provide full 1Gbps bandwidth when connected to other devices no issue. So it's not the network cable.
I believe Minisopuru KNOWS that this dock doesn't provide what they claim based on the fact that after the 2nd email to support discussing my issues (before I found the network speed issues and USB port issues) they offered me a full refund for the dock. If the dock performed/provided what it claims I would expect them to offer a replacement since it was defective. The offer of the refund is the ONLY positive thing I can say about Minisopuru.
If you don't believe what I'm saying check for yourself. On the Mac go to System Information and select USB and look at the dock USB ports, they will show they are USB 2.0 ports. A USB 3.0/3.1/3.2 device will show as being that version. Network wise, if your internet speed/bandwidth is above 250Mb/s visit a speed test site on the internet and see what speeds you get.
**** old review ****
I got this dock to connect my new 16" MacBook Pro to my three monitors on my desk, USB-A devices, physical ethernet connection, and speakers. Only the USB-A device connections have not caused me issues. I will start with the least annoying issue:
The physical ethernet connection is not connecting using the USB 10/100/1000 LAN as is listed in the question section on Amazon site, instead it shows up and connects with USB Display??? Talk about not making sense.
Audio wise when connecting the audio jack on the front of the dock to my DisplayPort KVM there is horrible feedback. This could be with the the KVM itself but I didn't experience this with the previous dock I had so I'm not sure if it is the KVM or the dock. I can work around this.
The worst issue is the screen performance, and one I don't think I can work around it. On the monitor connected to port one on the dock the animations, moving windows, etc is a smooth as it is when connected directly to the MacBook. On monitors 2 and 3 it is a different story. Anything that moves too quick on the screen, like dragging windows, minimizing/maximizing animations are choppy/laggy very noticeably. I have the latest DisplayLink drivers installed and tried different screen resolutions with no change. I have emailed both Minisopuru and Displaylink support about this. Hopefully they will have a resolution for it. If not, this might be show stopper for me.
Images in this review
Top reviews from other countries
SMB
Fairly decent USB 3.2 Gen 2x1 hub (10Gbps), primarily for data, decent speed, compact, well made
Reviewed in Canada 🇨🇦 on May 31, 2023
SMB
Reviewed in Canada 🇨🇦 on May 31, 2023
It's well-constructed with aluminum alloy shell which I prefer rather over plastic ones for obvious reasons. It's reasonably compact with respect to the number of ports it provides. However, there is no LED indicator of any sort which is a bit of a boo-boo for me.
≡ Data
The speed is fairly decent and it's consistent with the USB 3.2 Gen 2x1 speed (~ 768 MB/s during the tests with an external 1TB NVMe SSD) so there is no complaint there but then again that's not something to write home about either at this point in time.
≡ Value
All things considered, this is fairly decent 4-port USB 3.2 hub (@ 10Gbps) that's fairly compact and works as expected without issues. However, if you'd like it to charge other devices, even at a VERY low rate, I'd say find other dedicated charging devices instead unless you absolutely have no other choice or in an emergency situation because these USB-C ports only rated at 5V/0.9A each and they are simply NOT equipped with or designed for charging. It's reasonably priced at $27 for what it provides and its overall performance, features, and physical build quality.
Images in this review
chambon
usb-c 3.2
Reviewed in France 🇫🇷 on June 15, 2023
Charles
A four port USB C hub.
Reviewed in the United Kingdom 🇬🇧 on June 1, 2023
Frederic St-Pierre
Does not work with the use case I needed it for.
Reviewed in Canada 🇨🇦 on May 28, 2023Equilibrium
para casos concretos mas bien
Reviewed in Spain 🇪🇸 on June 13, 2023
