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Doing AI: A Business-Centric Examination of AI Culture, Goals, and Values (I)


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Artificial intelligence (AI) has captured our imaginations—and become a distraction. Too many leaders embrace the oversized narratives of artificial minds outpacing human intelligence and lose sight of the original problems they were meant to solve.

When businesses try to “do AI,” they place an abstract solution before problems and customers without fully considering whether it is wise, whether the hype is true, or how AI will impact their organization in the long term. Often absent is sound reasoning for why they should go down this path in the first place.



Doing AI explores AI for what it actually is—and what it is not— and the problems it can truly solve. In these pages, author Richard Heimann unravels the tricky relationship between problems and high-tech solutions, exploring the pitfalls in solution-centric thinking and explaining how businesses should rethink AI in a way that aligns with their cultures, goals, and values.



As the Chief AI Officer at Cybraics Inc., Richard Heimann knows from experience that AI-specific strategies are often bad for business.
Doing AI is his comprehensive guide that will help readers understand AI, avoid common pitfalls, and identify beneficial applications for their companies.



This book is a must-read for anyone looking for clarity and practical guidance for identifying problems and effectively solving them, rather than getting sidetracked by a shiny new “solution” that doesn’t
solve anything.
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Editorial Reviews

Review

David Meerman Scott, Bestselling author of The New Rules of Marketing and PR
"Richard digs into the intellectual components of AI but unlike many other books on the topic of AI he does so from the point of view of business. Doing AI argues that our solutions have never been better but they are not a solution to everything, but no solution is. These technologies solve problems, often they create new problems, and sometimes distract us from our problems altogether. This is a timely book to help smart people understand what AI is and is not, what others want it to be, and ultimately what businesses need solutions."
Isaac J. Faber Ph.D.
Richard has written the book on AI that I have been threatening to write for years. Surrounded by so much hype and pseudo-philosophy AI has become, for many, a goal in itself. However, like most solutions-seeking problems, it never quite delivers the promised value. Richard challenges the prevailing thinking and has the reader refocus on what matters, solving problems. At once a thoughtful history and how-to-guide, this book is a must-read for anyone interested in the truth about AI and how to actually benefit from it.

Abe Usher, co-CEO of Black Cape
Richard shares several powerful ideas that he has discovered by examining the intellectual history of AI from the vantage point of a business leader and advanced practitioner working on machine learning. It is a refreshing reminder that practitioners deserve to be listened to as much as, if not more, theorists working on AI. Ultimately, Doing AI is an essential book for technology leaders interested in AI, business, and the intersection of the two. If you want to use AI to serve customers, get this book.

Eric Siegel, PhD, Founder of Predictive Analytics World and Instructor of "Machine Learning Leadership and Practice - End-to-End Mastery"
"AI is an ill-defined pursuit buoyed by misleading hype - so someone had to drill a hole through it! This book does just that, drawing back the curtain to reveal AI's false narrative, its outlandish claim to be - or at least soon be - the ultimate one-size-fits-all solution, a silver bullet capable of solving all problems. This "single-solution fallacy" is antithetical to prudent business. A business that buys into it is a business that fails to identify and address problems and fails to provide value to customers. Author Richard Heimann takes this on with a style so crisp, clear, and unique it just pops off the page. He comprehensively surveys the litany of troublemakers who've misguided the world with AI mythology. Still, he then greets this mishap with the ultimate business-savvy antidote: how to effectively identify and solve real-world problems. This book will repeatedly make you go "hmm!" as it overhauls your thinking about AI, machine learning, and problem-solving in general."

About the Author

Richard Heimann is Chief AI Officer at Cybraics Inc. A fully managed cybersecurity company focusing on advanced threat detection, Cybraics was founded in 2014 and operationalized many years of machine learning research conducted at the Defense Advanced Research Projects Agency (DARPA).

Heimann is a former chief data scientist and technical fellow at L-3 National Security Solutions; former adjunct faculty at the University of Maryland, Baltimore County, where he taught graduate-level spatial econometrics and statistical reasoning; and an instructor at George Mason University, where he taught computational social science. He continues to be an advisor at George Mason University’s DataLab and several early-stage artificial intelligence ventures. Heimann has also performed on DARPA’s Nexus 7 program supporting ISAF and 82nd Airborne Division in Kandahar Afghanistan, the Naval Research Laboratory, and also consulted at the Pentagon on various AI projects and AI strategy.

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Richard Heimann
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Richard was the Chief Artificial Intelligence Officer at Silversky and, before that, at Cybraics. He previously supported DARPA on the Network Defense program, the goal of which was the research and development of unsupervised machine learning and behavioral analytics on the complex and ill-defined problem of intrusion detection and distributed computation. He also performed on DARPA’s Nexus 7 program, which won a Joint Meritorious Unit Award. Heimann is the former Chief Data Scientist and Technical Fellow at L-3, a former adjunct professor at the University of Maryland, where he taught computational statistics and statistical reasoning, and an instructor at George Mason University, where he taught computational social science. Richard has published Doing AI: A Business-Centric Examination of AI Culture, Goals, and Values, released December 14th, 2021. The book explores AI for what it is, the problems it can truly solve, and what others want it to become. Currently, he is an independent advisor and consultant. You can find him on LinkedIn.