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Don't Get Taken Every Time : The Ultimate Guide to Buying or Leasing a Car in the Showroom or on the Internet Paperback – May 1, 2001
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- Print length432 pages
- LanguageEnglish
- PublisherPenguin Books
- Publication dateMay 1, 2001
- Reading age18 years and up
- Dimensions7.52 x 1.02 x 9.22 inches
- ISBN-100141001496
- ISBN-13978-0141001494
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Editorial Reviews
Review
Remar Sutton is without peer in presenting the lures, pitfalls, and price packs that are now part of so many car-dealers' practices. -- Ralph Nader
About the Author
Product details
- Publisher : Penguin Books; Revised edition (May 1, 2001)
- Language : English
- Paperback : 432 pages
- ISBN-10 : 0141001496
- ISBN-13 : 978-0141001494
- Reading age : 18 years and up
- Item Weight : 0.01 ounces
- Dimensions : 7.52 x 1.02 x 9.22 inches
- Best Sellers Rank: #1,926,070 in Books (See Top 100 in Books)
- #268 in Automotive Buyers' Guides
- #982 in Classic Cars (Books)
- Customer Reviews:
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The reason I only rated this book 4 stars instead of 5 stars is because I have doubts about how accurate the authors information is on how dealers nowadays pull sneaky and unethical tricks on buyers on the internet (like when you visit a car website they install software on your computer to track your every move on the internet so they can use that information against you, I think it's possible, I just don't know that I'm ready to believe it's happening). That being said though I had to laugh at one dealership and although I was making a joke about it I couldn't help wondering if Remar Sutton may not have been quite as paranoid as I'd thought while I was reading his book. As we were pulling into the 2nd lot she shopped at I jokingly mentioned to my sister that if Remar is right that at that moment there was a high powered camera zooming in on her plates and they were checking to see what information they had accumulated on her since she'd visited their website to see if they had any cars she was interested in. I'm old and forgetful so I can't remember the first thing the salesman did make me chuckle and point out to my sister that see Remar is right they couldn't have known that unless they were tracking you on the internet after you visited their website. The second thing that I raised a red flag for me was at one point when the salesman asked for her contact information in case they needed to contact her in the future he asked for her name, address and phone number to type into his computer. She stated her name and started to say her address and he cut her off and told her her address and phone number and asked if that information was still correct. It made me chuckle and make a joke about it to my sister that see another example that maybe old Remar isn't as crazy as we'd thougt, but behind the joking was a certain amount of true wondering about this coincidence since it was the 2nd fishy thing that the salesman had come up with since we'd driven onto this lot. It makes me wonder if maybe Remar may not be as crazy on this subject as I'd originally thought. I can't say this experience convinced me he is correct, but I'm certainly more open to the possibility than I was before visiting this lot.
I'll conclude with a final piece of trivia that may help someone from getting ripped off. Many years ago I'd either seen on a TV special or read a very good way to verify if a car seller's feeding you a line of B.S. if they try to sell you an older car with extremely low miles on it that was only driven by a little old lady who only drove it to church on Sundays. Well, the car my sister ended up buying turned out to be a 10 year old vehicle with only 30,000 miles on it that the salesman informed her was driven by an 84 year old customer of his that only rarely drove it since her family usually picked her up and drove her when she needed to go someplace and since she really didn't drive it hardly ever decided to get rid of it so it wouldn't just be sitting around taking up space in her garage. I literally laughed at the story when the salesman fed us that story and he wasn't happy with my open skepticism of the "true story" he'd just told us. We went out look at the vehicle and thankfully I remembered the test I'd learned many years before about how to debunk the little old lady and crazy low mileage story. What I did was I reached under the dashboard and felt the gas and brake pedals with my fingers and was surprised to feel that the textured pattern on them was almost like new and not very worn like they would be if they'd been used for many years of normal driving. As I'd learned many years ago if an odometer has been rolled back yep car salesmen will detail a car to make the interior and engine look in great shape, but they never think to replace old and worn gas and brake peddles which would be worn and prove the car had been driven considerably more than that what the odometer indicates. I readily admit that I'm not very good with cars so I told my sister that based on what I'd just checked I was willing to concede that maybe the salesman's story had some truth to it, but that to be sure she should take it to her personal mechanic who she knows from many years of going to him is very honest and knowledgeable to have it inspected by a professional to verify if the salesman's story checked out. Her mechanic did a complete check of the vehicle and informed her that yep as weird as it sounded after checking the car over very carefully he had no doubt that it was in fact a 10 year old car with only 30,000 miles on it. He also pulled up a Carfax on the vehicle (like my sister and the salesman had done but he wasn't aware of that fact) and found nothing in that to contradict the salesman's story. So the bottom line is if your salesman is trying to sell you an old car with crazy low mileage only driven by a little old lady check the gas and brake pedals. If the story's true there should be very little wear on texture on the flat surface of the pedals. If the car with crazy low mileage has pedals with lots of wear on them and the textures worn considerably tell your friendly salesman to shove and walk off the lot and never return there again.
Forget about CDs which you earn 1% interest rate. Forget about bonds which you earn 1% to 7% rate in the current environment, and forget about stocks which you may earn a decent double-digit return. I bought this book for $4.27 in total and 30 hours of invested time, and besides the knowledge and confidence in dealing with car salepeople, I have saved at least $1k from a very recent purchase of new car. Considering that I paid cash (no dealership financing), did not buy any extended warranty or worthless dealer-offered options, or traded in my used car, this is pretty good amount already. For those who are considering to do a combination of all 3, or all of them, you could easily be worth couple thousand dollars less had this read this book and implemented its tips.
For those of you who have busy lives, here is a primer for you:
- Forget about corporate rhetorics that they are here to provide an excellent product at reasonable price with excellent customer service; That is certainly one of the biggest BS in mankind civilization and you would have no one to blame but yourself if you fall for that; In the same context here, auto dealership is here to maximize profit as much as any other corporation in the world
- Ever wondered why owners of car dealerships are multi-millions and top salespeople and managers easily earn north of $100K+ every year? You guessed it right. Because the world is never in short supply of gullible people who get ripped off in a car buying process. Every time they set their foot on a dealership, their net worth (if any) is couple thousand dollars less than it should be. Multiply this by 8 to 10 times in the average life time, plus compounded interest rate of return those money could have earned, we are talking about the size of your 401K at official retirement age
- The 3 biggest profit centers for auto dealers are used-car trade-ins, worthless or close to worthless warranties and dealer-added options, and dealer financing; So if can avoid 2 or more of them by doing your homework beforehand, you are already ahead of the pack.
- The best way to figure out the wholesale value of your car before you trade it in is to shop between 2 to 3 dealers and the highest offered price becomes your true wholesale value; Knowing this number gives you a precise idea of how much your old vehicle is worth during the negotiation process
- Extended warranties and dealer-added options are generally useless and adds fat profits to dealership's Income Statement; Research manufacturer's website and know beforehand which additional options you want and how much they cost will go a long way. General suggestion here is to forgo anything dealer offers to you (and take the 'This-option-will-only-cost-you-one-coke-a day' as a big joke because that comes out to couple thousand dollars over the lifetime of your loan
- Always shop around on interest rate before you set your foot on dealer lot. Get a quote from your credit union and another quote from your personal bank, and compare them with what the dealer offers can save you a lot of money; Besides comparing interest rate, make sure the terms (months of financing) are the same and financing costs are comparable. Don't fall for it just because dealer offers lower interest rate than your credit union, analyze the total costs
- Last piece of advice is never to trust a car salesperson even if he/she seems like a nice person on the surface. As a matter of fact, the more trust-worthy and likable the person is, the more careful you should be because dealers love to hire such people; Be on your alert all the time until the contract has been signed and the car driven off the lot. Otherwise, take control of the car buying process and scrutinize salesperson's statement and final sales contract as much as you can. Remember, there is an inherent conflict of interest between yourself and car salespeople in the sense that they are here to extract as much money as they can from you for their own job security and fat commission checks. Whether you are become their friend or not matters not a tiny little bit!
Top reviews from other countries
I'll settle for getting taken every other time...


