- Paperback: 216 pages
- Publisher: New Riders; 2nd edition (August 28, 2005)
- Language: English
- ISBN-10: 0321344758
- ISBN-13: 978-0321344755
- Product Dimensions: 7.1 x 0.5 x 9 inches
- Shipping Weight: 14.4 ounces
- Average Customer Review: 4.6 out of 5 stars See all reviews (1,104 customer reviews)
- Amazon Best Sellers Rank: #36,130 in Books (See Top 100 in Books)
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Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition 2nd Edition
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About the Author
Steve Krug is a usability consultant who has more than 15 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. Based in part on the success of the first edition of Don’t Make Me Think, he has become a highly sought-after speaker on usability design.
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Top customer reviews
The author is a consultant making his living evaluating others' web sites. He approaches evaluation from the standpoint of the user seeking to fulfill user needs. The quintessential marketing approach.
The book steps us thru the mindset needed to focus, foremost, on the user's experience and the user's goals in accessing a web site. The title of the book refers understanding users' well enough so that a web site is written to be essentially self-evident -- thus avoiding forcing to THINK about what the web site wants or expects. What is expected is just...obvious.
He steps thru many of the means that web sites use to provide such an experience, focusing heavily on effective site design & navigation. He also strongly recommend reducing verbiage by 75% as a rule.
All in all, I found his focus on the user & his attention to a site's navigational structure to be very useful. Thru his experience, he is able to provide both positive & negative examples of these and other points thruout the book.
This is one author that I sense I trust his judgment and enjoy his writing style. As one measure of that, I've already purchased a few of the books he highly recommended in his "Recommended Reading" section. Those, too, appear to be excellent books written from the same place with the user in the center.
I keep referring to this book throughout my learning and development as a UX Designer. I find myself re-reading certain sentences like this one: “Making every page or screen self-evident is like having good lighting in a store: it just makes everything seem better.” I like how the book is laid out as a series of tips. They are not these convoluted, complex ideas or concept models. As the title suggests, ‘Don't Make Me Think’ is really just rooted in good, common sense practices that can be applied to not only web design, but other areas of design as well.
I am designing a site using WikiMedia and I got some beneficial information from Steve Krug.
Don't cram too much info on your site.
Don't make the user think too much.
Keep it simple.
Consider your website visitors to be similar to readers of billboards. They only have a few seconds to get the info you want them to get.
When people visit your site they don't read every word or every sentence. They search for what is important to them and then they "click".
Krug's book was helpful because he showed 'real live' sites and showed some of the minor problems with those sites, such as Verizon, Yahoo, Mojo, BizTravel, various bookstore sites, OrrinHatch.com, msnbc.com.
Krug's book was VERY EASY AND VERY FUN to read.
Minor problems: One page 64, Klug seems to imply that Arabic is read from left-to-right. It is not. It is read from right-to-left.
Klug also recommended the following related books:
Information Architecture for the World Wide Web: Designing Large-Scale Web Sites, 3rd Edition
Why We Buy: The Science of Shopping--Updated and Revised for the Internet, the Global Consumer, and Beyond
Sources of Power: How People Make Decisions
The Practice of Creativity: A Manual for Dynamic Group Problem-Solving
Web Application Design Handbook: Best Practices for Web-Based Software (Interactive Technologies)
Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points
The Design of Everyday Things
(and a few other books which are not currently for sale at the Amazon.com website.
Please let us know if these reviews are helpful.
It's a refreshing reminder of staying focused on the reader.
Most recent customer reviews
Not informative at all for those who had dealt with design and development at some point.