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Wumal Wi-Fi Video Doorbell Camera Premium HD Wireless Doorbell Chime with Motion Sensor Night Vision Unknown Binding
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Where do we start? How about a few quick notes before the detailed stuff:
*It needs to be noted that with 2 adults we spent 5 1/2 hours from unpackaging this to installation.
*Go to your APP store and search "eyecloud"- at this moment in time it is a little orange and white security camera icon- DO NOT use the 'Q' code or browse to the web address provided in the instructions- this seems to load a slightly different app? in any case, we had no luck doing it that way....
*The instructions are missing multiple important things of note and are actually at some points misleading. However, when pairing the device you need to pay special attention to the 'place your smartphone's MICROPHONE' in front of the camera or you will likely end up like those reviewers that say it never paired, endless frustrated them, and it's a piece of junk. It took as 30+ minutes to figure this out and has since paired flawlessly since then. I should note, also, once you pair it to a device (and yes you may pair it to multiple devices with the app) you do not have to pair it again, no matter how many times the unit is turned off/unplugged.
*There is no discussion of power source really here for the potential customer or in the instruction booklet (Which is really a foldout.) This can be mounted to your doorbell- but, considering the average height and placement of doorbells in the US....that's seldom going to be practical and WILL require some electrical work. For the average JOE you will be mounting this through your peephole- consider that for a second, how will you power it? You have 2 options, run a really long USB to micro USB cable across your door and along the floor to a power source OR mount some sort of rechargeable USB power source to your door (which we ACTUALLY did.) The latter can certainly be done- but the size of the power bank (capacity) and physical size of the bank will determine how convenient this is. We will need to keep monitoring the power usage on our 5000mAh and let you know anticipated usage before recharge.That's a whole OTHER element of this review.
*Let's talk about the switch- PLEASE manufacturer's if you read this tell us what the mysterious switch on the back of the camera does. We tried EVERYTHING we could think of and found no difference in any of the features when we flipped it up or down. It definitely IS NOT a power switch,. It is mentioned NOWHERE in the instructions. This black mystery switch is driving us made with curiosity!
*So once you figure out how to pair it, and how you're going to mount and power it, you'll want to know what the app can do. Well, it actually can do a lot of things. The camera DOES have infrared/night vision, motion detection, audio in and audio out, recording capabilities, and on screen phone alerts. But, of course, there are a few caveats to each, so here we go:
-----Primarily you need to know all the features are there, but even after hours of just grinding the app we still can't find our way back to the features we want half the time, despite it seeming like such a simple app. There is no English documentation of how to adjust features like turning infrared on, or changing the motion sensor sensitivity, and you have to wander into them yourselves. Furthermore most of the camera features are not in an intuitive place such as the 'settings' section of the app, but rather under the video feed of the live camera itself.
----Infrared/NightVision: This works great to survey your front porch/yard. When on there is a visible red glowing ring on the front of the camera. This feature automatically toggles on and off with the lighting scene from day to night (or if you have a porch light, etc.) However, faces are pretty much entirely washed out/drowned in an over highlighted manner (completely white) when anywhere closer than about 5 feet from the doorbell itself. So, if someone rings the doorbell at night, they likely will be standing in front of your door and you will be unable to make out their facial features.
-----Motion Detection: There are 3 levels of motion detection sensitivity on all 3 levels the leaves rustling in the wind on our front porch set off the motion detector every minute or so.....Rendering it much too touchy for us to use practically. Should you find this works for you (maybe you want to use it in an indoor condominium doorway where movement is not dictated by factors such as wind) it's great that motion detection is the only feature we could find that lights up the doorbell button! This is an amazingly useful thing because it encourages anyone approaching to push the button and is a GREAT feature....for those who can make use of motion detection and Not get notices every minute or so.
-----Audio In/Audio Out: This camera has the capability to receive sound and transmit it through the app as well as communicate audio from the app to the doorbell unit for your visitors to hear. This works ONLY in radio fashion where you may either talk OR listen at once- So you much push the talk button to talk, push it again to stop it, then push listen to hear what the visitor says. There is a noted delay between the audio transmission. The video has no more than a 2 second delay, if that, but the audio is delayed 5+ seconds. On top of it....The audio at the doorbell is usually quite loud and audible but breaks up from time to time- it is always legible- we can always make out what the person inside is saying but not at all clear communication. The audio in, to the app, is so very very quiet despite the phone volume being at MAX, or even using a bluetooth BUT always crystal clear.
----- Recording: The only way to save VIDEO from this doorbell is to an microSD card (not provided) you install in the side, beneath a panel secured by two tiny screws. You can get a lot of video or image content on the card before it fills- A LOT, even on a small micro SD. However, you cannot save the files directly to your phone, which is a bit of an inconvenience.
-----The phone alerts seem fairly consistent- the app crashes from time to time but the doorbell seems to reconnect without issue on it's own. If someone rings the doorbell, ideally, you will hear 4 chimes outside (if you are the visitor) or your phone will vibrate/chime on screen in either a swipe required sleep mode notification, or a flyover notification when your phone is in active use. Engaging the app will bring up the live feed and 4 simple button commands. The process from first alert to on screen is about 15-20 seconds on average. Naturally, there are some times when we don't seem to get notified right away, but more often than not it works as expected.
++++I do wish I could write you instruction on how to use this product because I do believe for the price point this could be a more practical option for the economic user (especially dorm students, for example) with some less frustrating and accurate instructions in clear English. Unfortunately, given how much time we, ourselves, spent setting it up my poor father was not in the mood to really let me chronicle the process on film this day so I do hope the following and my photos will help some and promise, should you decide to buy this I will answer any questions left on this review within 48 hours to the best of my ability to assist you!
Let's try to summarize our experiences quick:
We unpacked the device and were quite perplexed by how it should be powered and where it was intended to be mounted. The 'ring' button looks as though it's put on crooked and my father went nearly insane trying to straighten it. maybe because the button looks different than the facing- we now see on the product photo the bell is somewhat askew in design and meant to be that way.
Next we tried to figure out how to turn it on. We ended up deducing a mystery button in the back of the unit had no impact on the operation of the unit on/off and that the unit must have a power source via the special cord which ends in a USB and needs to connect to a female MICRO USB to MALE USB to power. It must have constant power to function.
Before pairing the device with the 'one touch' process you must enter your WiFi networks name and password information into the app. We then attempted to pair the unit- We grew quite frustrated and read the instructions many times. At last we put our smartphone's microphone directly in front of the doorbell and hit the on screen app pairing button. The doorbell then 'spoke' to us informing us it was ready to pair. There was a series of beeps, then we were told it was pairing, then successfully paired. This process, once we figured out the correct way to do it, took about 45 seconds to a minute.
Once paired the video feed is immediately viewable but the above mentioned camera features are not easily accessible. We spent a bit of time playing witht he app to figure out how to use it and if it would be viable for us before going through the installation process. We learned an AD card was required to record any images or videos you wished to use. You CAN share IMAGES from the app (not download, share through other apps) but NOT video.
We noted the AUDIO IN from the doorbell is extremely faint even when the volume on the phone is on high. We were impressed with the lack of delay in video feed.The video/image seemed crisp enough to show any detail we would need for its use but not HD by any means. It has grainy properties for sure and there is no 'zoom' capability. All of our indoor security or (baby monitor) camera have more clarity of image. This being said, the image is not bad- we decided to proceed with a trial run of it mounted through our peephole....
You really can't use the instructions for mounting...they skip so many important steps and simply don't have written narration, again, I'm sorry I can't literally show you how it was done, but will be happy to answer questions.
Essentially we pried our old peephole off the door. There were two peephole metal 'tube' pieces that thread into each-other and are intended to act as a bridge from the camera outside to the power source inside. I regret to have to say this but our door is US standard and we had to saw off 1/4" of the smooth outer female piece because the device would not install tight otherwise. This is to say, if we used the two threaded pieces as is the doorbell would have swung and had a generous gap between it and the door, despite the pieces being as tightly threaded as possible.
You will have to begin by taking your female metal tube and inserting it through the round metal plate (make sure that the brakets are facing away from the door) then in the peephole so that the smallest end faces out towards the front of the door. Now you will have the female tube inside the peephole with the metal bracket (smooth side) against the door on the inside of the door(home.) Next feed your male threaded tube partially into the female tube.
Place the provided direct wiring wire, doorbell connector side first (NOT microUSB end) through the peephole witht he inserted metal tube, beginning on the back of the door and feeding it forward so that the connector which must attach to the doorbell is hanging out the front of your door. Remove the sticky backing off the large foam ring and attach it to the back of the doorbell. Plug the cord into the doorbell backing. Place the flat end of the male metal tube (threaded tube) against the round cavity in the center of the doorbell back. Remove the remaining sticker film from the round foam ring. Place the camera against the door in position, adhering it with the sticker foam firmly attached.
From the back of the door turn the bolt on the female metal tube/insert until it is securely tightened and the male insert protrudes the the middle bolt. Wrap your excess cord loosely inside the metal back panel allowing the connector to protrude slightly from the bottom. Take the thin outer ring of foam and adhere it to the inside of the back plastic cap. Positioning the cap so that the opening lines up with the bottom and the dangling cord press it against the metal plate backing.
From here you simply need to decide how you plan on powering your camera.....We took some velcro and mounted a slim power bank to the back of the door- you may wish to use a long USB power cord and run it to the side and down to the floor.
In all- I don't see really any US consumer being as determined as we were to decipher the lack of US support/information online or in documents to work their way to a usable WiFi doorbell based on what is provided now. We sincerely hope this somehow helps anyone looking to take the plunge and encourages those who do that this is a viable entry level WiFi doorbell. In addition, it CAN be done with pretty much not electrical knowledge, when done through the peephole- but a video really needs to be made- or better instructions provided. I wish I could have made a video but by 9 at night after so many hours, we just wanted to get it done- AND we were figuring it out along the way blindly ourselves. So yes, this DOES work- NO it is not the quality of $300 units out there- it doesn't take much to setup if you know what you're doing (hopefully this helps some?) and we will of course update in time based on our power bank life and continued everyday use.
We received a product discount in hopes we would share our honest experiences, which we certainly have done.
First, there is a poorly written manual included that walks you through the setup process. When you download the app, using the bar code, there are a couple of options. I tried both and neither of them worked. The instructions within the app seem to be for another camera. The app says wait for the camera to speak... Yeah, that never happened. So, I start looking for their website to see what assistance they can offer. I find it.. All in Chinese. There is no link for an English site, and the links are all broken. Okay, that isn't going to work.
What they don't tell you is how it connects to your door bell wiring. It doesn't. There is a small four pin connector on the back of this camera, I did see a video of another that just had the cable coming out of the back with no connector. Anyway, you would have to provide a power source for the camera, if actually used as a doorbell. Or cut the USB cable and try to connect to your doorbell transformer. I wouldn't do it though. Maybe if it were a $20 camera, but not for $100.
Here is my advice. Spend the extra $50 and buy another wifi doorbell that actually works. Oh and Amazon, send the rest of your stock of this POS back to China and remove it from your page. You will be better off.
I review lots of items every week and I strive to always leave a honest review. so please keep that in mind when reading my reviews.
I get my items at a discount for my unbiased opinion. I hope my review good or bad will help you decide on your next purchase.
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