Top critical review
11 people found this helpful
It has problems
on November 8, 2011
(After all this time, it still thinks I'm yelling "fark you" at it.)
The first problem is the claim that this product is 99% accurate right out-of-the-box. That suggests that there is almost no room for improvement, and even after spending a few hours with this product, the user will see that there needs to be a LOT of improvement. The good news is that after about 12 hours of training/corrections, this becomes a pretty decent dictation product. And it's not terrible for browsing the web.
However, it's not really excellent for anything but dictation. One of the reasons is that whereas you can correct its errors in ordinary dictation, you can't correct it when it misinterprets one of your commands like "switch to next window" or "press delete".
Another serious weakness is the documentation. It's shoddy and has holes. For instance there is a table listing descriptions and spoken commands for type used just today, and in one row there is a description but no spoken command for it. Earlier, I was trying to find information on "roaming profiles" in the help documentation, and the only information provided was a single sentence instructing me to "see master roaming profiles", but of course there was no documentation on that term. In fact the only place a description of roaming profiles is given is on the website, and they don't even offer instructions how to do it; they just say that "your IT department will be able to manage it". Worst of all, the documentation lists commands which I think the software can't interpret. For example "list Windows" never produces any results, always gets interpreted as something like "click Windows"; meanwhile, I found that "list programs" does what I would expect "list Windows" to do.
All my complaints notwithstanding, I have found that some of the complaints I read on here are in error (user error). For example, it does work in Microsoft Word (quite well) or any other text input program.