Dremel LC40-01 High Speed Laser Cutter, Engraver, and Etcher- Desktop Laser Engraving Tool- UL-Certified Laser Cutter- 12” x 20” 40W CO2
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|Blade Material||High Speed Steel|
|Surface Recommendation||Wood, Glass, Stone, Acrylic|
|Power Source||Corded Electric|
|Included Components||Laser cutter Hex Box Reusable tote bag & straps Wood sheet (Pine) Honeycomb plate Quick start guide Water hose (2) Air tube Exhaust shroud screws Exhaust duct clamps Hex Box connector cord Hex Box cap Hex key wrench Alcohol wipes Spacer puck Alignment paper Exhaust duct Exhaust shroud Ethernet Cable Operating/Safety Instruction manual See more|
About this item
- Make sure this fits by entering your model number.
- 40W CO2 Laser cutter & laser engraver helps grow your business and transform your classroom by turning your vision into reality
- Easy to use software - cut & engrave wood, leather, acrylic, glass, paper, cardboard, fabric, rubber and more! Create high value projects within minutes!
- Rigorously tested for reliability to ensure continuous runtime during all your project needs – Proprietary Dremel Hex Box
- First UL Safety approved laser cutter/engraver in the market with 5 safety sensors to ensure all systems are working properly
- Trusted brand for makers with over 85 years experience in customer service, engineering and product development
- A premium machine, we custom-designed the power supply and other critical components to ensure the highest quality. Class 3R 40 Watt CO2 laser.
Customers also search
- Product Dimensions : 38.98 x 26.38 x 14.96 inches; 90 Pounds
- Item model number : LC40-01
- Date First Available : May 15, 2018
- Manufacturer : Dremel
- ASIN : B07BW1V3MN
- Best Sellers Rank: #605,437 in Arts, Crafts & Sewing (See Top 100 in Arts, Crafts & Sewing)
- Customer Reviews:
Easy-to-use, home laser cutter or laser engraver suitable for cutting, scoring, and engraving a variety of hard and soft materials from wood, stone, and glass, to fabric, paper, and leather for a diverse set of projects and applications. Cut intricate wedding invites out of paper, engrave hand drawn patterns in a leather wallet, cut or engrave jewelry and much more. Hex Box includes integrated cooling and air assist systems, saving you time and effort typically needed to find, purchase, and install systems separately. Class 3R 40 Watt CO2 laser.
From the manufacturer
Built to Last
With over twenty-thousand hours of extensive quality and endurance testing, the Dremel DigiLab Laser Cutter is built for reliability to ensure continuous runtime during all your project needs.
Advanced Technology Made Simple
Engineered for ease of use and reduced frustration, Dremel has worked to provide a Laser Cutter with simplified systems you can trust. Equipped with intuitive, dynamic software, you’ll have everything you need in the box to get set up and creating.
We've Got Your Back
A trusted brand for makers with over 85 years experience in customer service, engineering and product development, Dremel provides an ecosystem of benefits that go beyond the DigiLab Laser Cutter. From stocked user-replaceable parts and materials, and project content for all levels, to our U.S-based, laser-trained customer service team, Dremel is here for you.
Cost of Safety? Priceless.
The first ever UL-certified laser of its class, our patented array of smart sensors with real-time diagnostics continuously monitor the laser so users can have peace of mind and focus on creativity.
UL Standard: UL 62841-1
UL Certificate: 20180828-E152254
Ensuring product longevity and reliability in all settings from business to classroom, we've slammed, dropped and put the laser through a serious amount of testing.
Our laser software is easy to use, compatible with your favorite design software, and built directly into the laser, enabling internet-free access to run software with consistent high-speed performance.
Support By Your Side
Our entire customer service team is located in Racine, Wisconsin. With the same standards as our rotary tool business, our average call pickup time is 45 seconds. Isn't it nice to work with a company that is there when you need them?
More than a Laser Cutter
Dremel stands alone in providing an ecosystem of benefits that go beyond the Laser Cutter. In addition to our reliable laser, Dremel offers:
- UL Safety Certification
- UL Standard: UL62841-1
- UL Certificate Number: 20180828-E152254
- World Class Customer Support
- Laser Control Web Application Software
- Plywood & Acrylic Material Bundles
Exhaust Management Methods
During operation, laser cutters generate exhaust that may be hazardous to health. Always operate laser cutters with proper exhaust ventilation and/or filtration, and always operate in a well-ventilated area. Consult with federal, state and/or local authorities and applicable homeowner or condominium associations to ensure compliance of ventilation and exhaust systems. Installer of exhaust management system is responsible for complying with all codes, regulations and laws.
There are five options for managing exhaust generated during the laser fabrication process. Consult Exhaust Management Systems table within 'Downloads' drop down to determine appropriate exhaust management method.
What's in the box
Reviewed in the United States on February 28, 2019
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Having over a decade of laser cutting experience I personally feel like they might have dropped the ball on this particular product; which is understandable. The LC40 is a "New" product, by that I mean the design piggybacks off the Full Spectrum Muse Laser. Dremel did make some modifications and added safety features. What you and I have to understand is that this is Dremel's first footstep into the Laser Cutting world, there are bound to be some setbacks.
-UNBOXING - PACKAGING:
The LC40 arrived in a large cardboard box that had a few dents and dings in various places, nothing to get worked up about or too concerned. The Carrier Company delivered it on its side on a standard hand truck, however, you can see very clearly labeled it should be handled by two people with the top facing up and not on its side. I was slightly concerned about the delivery method considering I just shelled out $8k+ for the unit plus the BOFA. You would think it would arrive in a wooden crate (not unlike a Universal Laser)
Regardless there was plenty of high-density packaging foam holding the unit inside the box. Definitely heed Dremel's advice and have someone assist you during unboxing. My fiancé and I were able to unbox it together with no issues. Well packed, we removed the unit from the box and placed everything on a large open table. As I removed the contents I noticed that one of the two zip ties holding the Gantry in place was broken. Not sure how that happened during shipping. Following the manual you'll be asked to remove the camera lens cap (FYI: THERE IS NONE ); more on that later. I noted the missing lens cap and moved on to un-boxing the honeycomb bed. If you've seen or read any other reviews online, I can confirm the honeycomb bed is pretty flimsy and seems cheaply made. Mine arrived with a ding in the center where it looks like something had crushed part of the honeycomb structure inward.
During set up the gantry would try to auto home itself. However, the gantry was stuck moving in both the X and Y direction limiting it half the bed. I tried to do a factory reset, but the resulted were the same. I thought maybe the missing lens cap was lodged somewhere on the belt but there were no visible signs. Furthermore, the motors were making awful noises during this process, so I ended up just turning off the machine and calling customer service.
-TECH SUPPORT/ CUSTOMER SERVICE or Lack Thereof:
I ended up calling Digilab support early morning the very next day. Good news: Someone answered and they were very nice, she took down all my information and recorded the addressed issues. I then came to grips with reality shortly after. The customer service rep answered me with "The LC40 is a new product so we are still figuring things out" and "Let me pass along this information to my technician" I send them a short video of the gantry movement problem I was having, after a few hours I received an email response from the customer service rep (again she was very nice). The responses were not helpful. The tech couldn't identify the problem and asked for a longer video. I asked if there as any specific areas I should concentrate on. But they didn't really answer me. As for the missing lens cap, the manuals were printed before the lasers were made so THERE IS NO CAP, don't worry when you don't see one on your machine. You would think they would have re-printed the manuals, to reduce confusion. They didn't even bother offering a new honeycomb bed to replace the one I received with a dent right in the middle of the work area. Again I just spent $8,000 on a new machine, I expect it to arrive in perfect condition. These issues coupled with the fact that I have to basically speak with a liaison to address issues to the tech and have to wait hours during communication for a product that doesn't work perfectly right off the bat really irritated me.
BAD FOR BUSINESS-
If you're trying to run a business this might not be the right product for you. The lag time you might experience when trying to resolve issues is damaging when you're depending on a machine to perform and meet your customers' demand. Dremel should really just transfer customers directly to the techs instead of this he said she said telephone game. I recently called Epilog (not trying to intentionally name drop here) just to inquire about purchasing a laser, and their tech support is 100%. Their tech was very knowledgeable and helpful, with 1 day turn around on parts- exactly what I was hoping for in a big name like Dremel.
MORE IDEAL FOR:
If you're a hobbyist with some time on your hands this machine might be perfect for you. The user interface could use some work but any hobbyist wouldn't really find it a big deal. The machine doesn't speak directly to programs like CorelDraw, Autocad, adobe, so you'll have to save your files and import them into Dremel's onboard software.
CONSTRUCTION AND AESTHETICS:
The LC40 looks GREAT! It’s probably the nicest looking laser cutter I've used to date. Aside from the honeycomb bed it's very sturdy in appearance. I too, like other users had some issues with the lid sensors, yes I did make sure the table was flat, yes I tinkered with the rubber feet, and yes the sensors kept saying the lid was open. You might have read that the compressor that provides air for the air assist is loud. I suppose it may be loud to some folks but honestly, it’s not bad. Having worked with laser cutters for so long I was expecting the noise and it wasn't terrible. I liked how Dremel streamlined the design and paired the compressor with the water pump together in the "HEX Box". The fittings for the hoses were tight and there were no leaks.
I really wanted to like this machine. I had been in contact with a Dremel rep for 4 months prior to buying the laser. She was very helpful however the response was slow. If you want a reliable laser with great fast tech support look elsewhere, specifically if you plan to use it for a business. There's nothing worse than customers asking you when you'll be up and running again and you having no idea because you're still waiting for a response. Dremel was nice enough to provide a sheet of Plexi with the LC40 for you to use. And they integrate the free tote bag's straps as the lifting straps to get the unit out of the box. Give this purchase careful consideration- depending on your needs it may or may not be right for you. I feel rather embarrassed since I told a lot of friends about this purchase and how excited we were to add it to our shop. Some food for thought, if you're not aware the laser tube is a CONSUMABLE, meaning you'll have to replace it at some point depending on your usage. The tube for the LC40 is listed at around $300, compare that to a Trotec, Universal, Epilog tube which is around $1500-$2000! Also, the LC40 is $6,000 new, whereas comparable machines from other laser manufacturers are more than twice as much. We were initially planning to return and repurchase the LC40 but after this experience, we will be looking for a more commercial quality machine that comes with better tech support. Decide what's right for you, and do your research!
It has a touch screen that saves 30 of your last projects so you don't even need a computer to repeat a project.
And finally, they actually have real tech support. As I have said, I have a Glowforge, if you have an issue, you have to email them. It can take 2 days for them to get back to you. Then you respond to their email, if they're suggestion didn't fix the problem. Then you wait another 24 hours for them to respond with a new solution. You play e-mail tag with them while you lose production time.
When I received my LC40, the lid didn't close evenly. I called their customer support number, they actually answered and sent me a pdf to fix the issue. They said if it didn't fix it, to call them back.
The pdf was in my email in 3 minutes and it worked.
The Dremel LC40 is worth every penny. I wish I purchased it first because I would never have purchased the Glowforge.