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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers have negative opinions about the ease of use and power of the rotary tool. They mention that it's difficult to maneuver and hold, and it lacks power to be effective. Opinions are mixed on performance.
Customers are mixed about the performance of the rotary tool. Some mention it's fast, powerful, and great for sanding and making, while others say it'll slow down and make it unusable. The idea is great, but the execution is terrible. The tool is useless and time wasting.
"...utility with dust extraction, but I consider this product to be a total failure. I first spent time with customer service at Dremel...." Read more
"I love this! Fast, powerful and great for sanding and making things with no dust. And I hate dust from sanding!" Read more
"...It is pretty much useless. would not recommend." Read more
"...a great idea but the product was very slow and bogged down which made it unusable. It did not capture the dust like it was advertised." Read more
7 customers mention "Power"0 positive7 negative
Customers are dissatisfied with the power of the rotary tool. They mention that it lacks power to be effective and is good for small, dusty sanding or polishing.
"Works as advertised with a vacuum that meets specification. It is not powerful, but is good for small, dusty sanding or polishing." Read more
"no power and I put 5 hp vac on it and I do not even need a lot of power" Read more
"No power. Stopped the moment it hit the drywall. Ended up using my regular dremel." Read more
3 customers mention "Ease of use"0 positive3 negative
Customers find the rotary tool difficult to maneuver and hold. They also say it's slow and bogs down.
"...It is a little hard to use and hold, as I must put the hose over my back and down to the work table, as the dust extractor must be 90^ to the work..." Read more
"Works but slows down when pressure is applied. Difficult to manuever with a stiff vacuum hose attached." Read more
"...The concept is a great idea but the product was very slow and bogged down which made it unusable. It did not capture the dust like it was advertised." Read more
It works great on small sculpture models, along with my wet/dry vac hoses. The noise with the vacumn is excessive after a while; so a lot of breaks are necessary.
I am a lifelong Dremel customer and love their products. This is a notable exception. There is a very real need for a Dremel product that combines its normal utility with dust extraction, but I consider this product to be a total failure. I first spent time with customer service at Dremel. All three representatives told me that the product did not exist. They are not even aware of their own products. I then elevated the interaction to a customer service expert, who was also fairly clueless. After he contacted Dremel engineering, he recommended a specific Shopvac that he said would work with the product. It did not. Torque was minimal, such that the tool was useless. I then spent more time with him, and he recommended a 5 hp Bosch shopvac (2x what it says is necessary). This unit retails for $1000, and is on sale for $600 - in other words, it is an impractically expensive element to complete the system. Despite all of my interactions with Dremel, I have seen no combined system (tool and shopvac) that creates reasonable torque at a reasonable cost. Love Dremel. But stay FAR away from this ineffective and time wasting product.
Using a 12 Gal Rigid Wet/Dry Vac with 145 CFM, it works decently enough to sand the edges of small leather goods I create. The actual vacuuming of debris leaves something to be desired, it gets some but not all of it. I bet it would vacuum debris better with the little clear router attachment installed and used on a flat surface. But I'm not sure if it can create the necessary torque to cut anything.
I use this with my Dyson animal Vac, to add find details to my carvings. With Tungsten Carbide Cutter bits it is fast cutting machine. It is a little hard to use and hold, as I must put the hose over my back and down to the work table, as the dust extractor must be 90^ to the work piece. (Because of the short bits.) With a shop vac it has only 1/2 the power of the Dyson.
I didn't expect much, was still underwhelmed. I put electrical tape over the holes up front to get a little more torque; but in all...if it's not just "buffing" or some REALLY light routing or drilling...pass on this.