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Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying pre-owned instead of new can extend a product's life, reduce e-waste, and raw material extraction.
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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
After two years, still working full time as my HTPC, great little machine. Great, but Zotac was of no help when I needed them, could not get to them and no answer to support e-mails - The USB BT dongle does not work after wake-up, have to unplug and plug again.
Like one previous review. I interpreted the 2TB HD to mean it included a 2TB Hard drive. But I took the good faith step to go online and "chat" with Amazon support before ordering. They too determined that the unit did indeed come with a 2TB HD. So I placed my order thinking "what a great deal".
Not so much. The unit arrived and just as others have now found out. It does not have a hard drive at all. When I went back online with Amazon support and explained what had gone on (Which they were able to verify) they apologized and offered to allow me to return the unit for a refund? Really?
A much better solution at least in my mind would have been to offer a compatible hard drive to make this suddenly very negative experience into a much better and very positive customer service experience. No such offer was made. I suggested a unit from their stock, "Sending you any HD is not an option" according to them. I offered to take a significantly lower cost and smaller HD. Nope.
Finally after my insistence that they're solution so far was unacceptable and several "Please wait while I find out what I can do for you" periods they offered me a promotional credit that would only apply to orders fulfilled by Amazon (No other vendors, just Amazon) for about a quarter of the worth of what would be the equivalent drive.
Being that I had made up my mind to keep the unit I accepted the credit and applied it to a compatible HD from Amazon. But this was a pretty poor way to handle this. And now it appears I was not the only one this happened to before Amazon took any action.
Shame on you Amazon. Work on your customer service. When any customer goes to the lengths that I did to insure that their order was correct. Yours is the only establishment I have run into that refused to or made halfhearted attempts to "make it right" for the sake of keeping a happy customer.
I had to return this item because the Details said it came with a 2TB hard drive, when really, there was no hard drive at all.
It's a good deal if you can spend the extra $250 on a hard drive, memory, wireless keyboard and cables. I wanted to use it to turn my 40" LG HDTV into a computer to surf on the web and watch movies.
So I've had this for a few days now and it works great. Setup and install took me a little bit as I've never installed an OS from a USB drive, I've always used a CD. I installed Windows 7 Home Premium on mine and it runs smooth, no lag or whatnot. Below is a copy of the instructions that worked for me, hope this helps -
Required:
USB Flash Drive (4GB+) Microsoft OS Disk (Vista / Windows 7) A computer running Vista / Windows 7 Step 1: Format the Drive The steps here are to use the command line to format the disk properly using the diskpart utility. [Be warned: this will erase everything on your drive. Be careful.]
Plug in your USB Flash Drive Open a command prompt as administrator (Right click on Start > All Programs > Accessories > Command Prompt and select "Run as administrator" Find the drive number of your USB Drive by typing the following into the Command Prompt window: diskpart list disk The number of your USB drive will listed. You'll need this for the next step. I'll assume that the USB flash drive is disk 1. Format the drive by typing the next instructions into the same window. Replace the number "1" with the number of your disk below. select disk 1 clean create partition primary select partition 1 active format fs=NTFS assign exit When that is done you'll have a formatted USB flash drive ready to be made bootable. Step 2: Make the Drive Bootable Next we'll use the bootsect utility that comes on the Vista or Windows 7 disk to make the flash drive bootable. In the same command window that you were using in Step 1:
Insert your Windows Vista / 7 DVD into your drive. Change directory to the DVD's boot directory where bootsect lives: d: cd d:\boot Use bootsect to set the USB as a bootable NTFS drive prepared for a Vista/7 image. I'm assuming that your USB flash drive has been labeled disk G:\ by the computer: bootsect /nt60 g: You can now close the command prompt window, we're done here. Step 3: Copy the installation DVD to the USB drive The easiest way is to use Windows explorer to copy all of the files on your DVD on to the formatted flash drive. After you've copied all of the files the disk you are ready to go.
Step 4: Set your BIOS to boot from USB This is where you're on your own since every computer is different. Most BIOS's allow you to hit a key at boot and select a boot option.