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Shark DuoClean Rocket Corded Ultralight Upright Vacuum, Charcoal Gray (HV382)
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- DuoClean Technology features a bristle brush to deep clean carpets, and an additional soft brushroll to pull in larger particles and directly engage floors for a polished look.
- Ultra-lightweight - it converts into a 4.6lbs hand vac for versatile above-floor cleaning.
- Brushroll garage for easy access to the brushroll for mainteneance. Comes with a hair removal tool.
- Pet Multi-Tool. Designed to capture embedded pet hair on all surfaces.
- LED Lights on the floor nozzle and hand vac to help spot hidden debris throughout your home.
- What's included: Pet Multi-Tool, Duster Crevice Tool, Wall Mount Storage Hook. NOTE: Refer user manual and instructional video before use.
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From the manufacturer
Our bristle brushroll and powerful suction are relentless against dirt and stuck-in debris.
Directly Engage Floors
Our soft brushroll removes stuck-on dust for an almost-polished finish.
Pull in High Piles
No matter what surface you are on, piles of small particles are no match.
Attack Large Debris
No front wall means no snowplowing when confronted with large particles.
|Product Name||Rocket Ultra-Light Upright (HV302)||Rocket DeluxePro Upright (HV322)||Rocket Complete Upright with DuoClean (HV382)|
|Description||An ultra-light upright that easily converts into a hand vacuum||An ultra-light upright with LED lights that easily converts into a hand vac||An ultra-light upright with LED lights and DuoClean Technology, which gives you two brushrolls to remove large, small and stuck-on particles from carpets and floors|
|Converts to hand vacuum||✓||✓||✓|
|LED lights||on the floor nozzle and hand vac||on the floor nozzle and hand vac|
|Removable brushroll with brushroll garage||✓||✓|
|Washable foam filters||✓||✓||✓|
|Product Weight/Cord Length||7.6 lbs. / 25 ft.||8.6 lbs. / 30 ft.||9.9 lbs. / 30 ft.|
|Dust Cup Capacity/Cleaning Path Width||.42 dry quarts / 10 in.||.91 dry quarts / 10 in.||.91 dry quarts / 8.5 in.|
|Accessories||Dusting Brush, 5" Crevice Tool, Upholstery Tool, Accessory Bag, Hard Floor Hero & Car Detail Kit||Pet Multi-Tool, Duster Crevice Tool, Hard Floor Hero, Multi-Angle Dusting Brush||Pet Multi-Tool & Duster Crevice Tool|
The Shark Rocket with DuoClean Technology gives you two brushrolls working in unison to remove the three types of dirt from your floors and carpets: large, small and stuck-on particles.. At under 10 lbs, this ultra-lightweight upright vacuum easily converts into a hand vac for versatile floor-to-ceiling cleaning. It also has powerful LED lights on the hand vac and nozzle, brushroll access for quick and easy maintenance, and a pet multi-tool to capture embedded pet hair on surfaces.
Top customer reviews
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It is lightweight and self propelled and I have to hold it tight to keep it from racing across the floor. This is not a bad thing since I have been struggling with a heavy non self propelled Bissell Smart Clean upright for the past few years, which I thought did a great job, but this Shark is way better.
If anyone has a solution for the hair sticking on the brushes, I would appreciate hearing from you.
I have mostly hardwood with large area rugs- it is so easy to switch from the different power levels. The different tools and power-head options mean that if I see a hard to reach dust bunny, I easily switch to a mode that grabs it without a pause. I used it the other day in my kitchen and I was getting crumbs out of drawers, dirt from the floor, and cobwebs from above cabinets without having to move from where I was standing. The suction is incredible for the size- the power head propels itself across the rug. I am vacuuming more than I ever did before because it's so simple to use and I've noticed a marked difference in how clean my house is. It blows my mind each time I empty the dust cup to know what was lurking in my rugs. The hand tools work well and you can clip two of them onto the vac itself (I'd like to have been able to have all 3 but it's a small unit- not much space to put anything else). If you are using it and need to stand it up you just pop the top off and it sits on the power head. You can also store it like this or hang it from the included hook. The dust cup could still be a bit bigger (I empty it about twice per floor of house), but again, that would add weight and bulk. Super easy on stairs and the long cord means you rarely switch outlets.
Like, seriously, I'm a little too excited about this thing. Buy it. You will become a happier, vacuuming maniac like me and end up talking way too much about it to your friends.
**Update: 1/3/16** So still love the vacuum- one design flaw, however: there is a sprocket (doo-hickey?) that holds the roller brush in place, that on my vac would eventually get hair/thread wrapped around itself and require me to dig it out. This sprocket (the red one on one side of the roller brush bushings) does not come off and in fact, when my uncle tried to unscrew it with a star shaped screw driver, it snapped, essentially breaking the floor attachment. I called Shark to inquire about purchasing a new floor attachment, explaining why we'd try to remove the piece but owning that it was my fault the piece had broken, and they immediately told me to send the WHOLE thing back and they would mail me a new unit. I repeated that it was really only the floor brush but they insisted on sending a new vac because they would like to "take a closer look at why it broke". They paid return and new postage and I should have the unit this week per my fed-ex tracking number. I'd almost shave off a star due to the piece being prone to clogging but inaccessible to cleaning, but this level of customer service is a rare bird these days and they've got my business. I'm hoping the new vac will have a tighter-fitting sprocket so that the issue is solved. Very pleased with the treatment I got. **Also, seeing some reviews saying it's noisy- I have not found it to be so. In fact, when I first plugged it in my 5 year old, used to my old behemoth, plugged his ears and then after a few moments took his fingers out and said "Oh, this vacuum is quieter!". So take that for what it's worth.
Other than having the cord in the way when vacuuming, it’s also annoying having to completely unwind it from the shaft before you can separate any of the parts. What I mean is -- for example -- if you want to remove the handheld vacuum from the wand (leaving the floor nozzle attached to the wand), you’ll have to unravel the cord first. The cord wraps and holds all the pieces together, which makes quick release a bit slower. One thing you do gain by the cord is more power. The Shark Rocket Complete has 600 Watts while the Dyson V8 Absolute Cord-Free only has 115 Watts. Another thing you gain is the absence of typical battery issues, such as it not having enough charge when you need it most, or wearing out over time.
Keep in mind that this vacuum is a compact solution. The motorized floor nozzle is about 2” shorter in width than the upright Shark Rotator Lift-Away Speed (NV601). You can clean your entire house with the Rocket Complete, but I don’t recommend it; will take you much longer. (Not to mention the small dust cup fills up fast.) I find it’s best for cleaning up quick messes. I also find it’s awesome to use on stairs. While the NV601 detaches for easy stair cleaning, you still have to lug around the base (which can be awkward and in the way). With the Rocket Complete, the base is part of the handle so it’s not in the way; thus makes cleaning stairs twice as fast -- and because the floor nozzle is smaller, it’s just the right size for each step.
There is also an interesting arsenal of accessories you won’t find on the uprights. From the Under-Appliance Wand to the Hair-Removal Tool. While the latter is really a simple hooked razor blade, it’s conveniently located just above the brushrool (and I find I take it out to use on my other vacuums; works better than a scissors). And while the Under-Appliance Wand was too thick to fit under my stove and washing machine, it can get into tough places that other tools cannot. I also like the TruePet Mini Motorized Brush; it can be used on furniture and does a great job of reaching into my dog’s kennel; can clean pet hair out of the pad without having to remove it.
I found that the floor nozzle works decent on non-carpeted surfaces, such as tile, but not quite as well as Shark’s Dust-Away Hard Floor Attachment found on other models. It’ll pick up most things on the hard surface, but might kick a few things up too. The nice part is that the light in the front makes locating small debris easier.
There are two brush speeds for the motorized floor nozzle. The first has a soft spin and the second a much faster one. When the faster mode is on, I find that I have to fight the vacuum a bit. It pulls and tugs my arm, trying to move forward more quickly than I want it to. But at the same time, it’s doing a mean job at beating debris out of the carpet. So it’s effective.
Another nice use of this vacuum is that you can turn it into a small handheld vac. Makes cleaning tight and confined places a simple task, such as the seats of your car.
Overall, I do like this vacuum. Personally, for a compact solution I’d have preferred no cord, but it does work well, especially for cleaning up small messes and stairs.
Note on support: On one of my SharkNinja vacuums (not this one), it arrived with a broken dust cup. I called Shark’s support number and the rep was able to send me a replacement dust cup free of charge. It took maybe 20 minutes over the phone, providing serial number (located on the plug) and order details, but overall I was happy with their service (7 days later the replacement part arrived in the mail).