Received this machine today. Here are my thoughts:
PROS
- Very easy to assemble, very easy instructions
- Well made durable parts
- Beautiful and simple product
- LOVED cleaning with it - could not put it down for 3 hours. I usually HATE cleaning
- First cleaned greasy wooden shutters in kitchen/no need to replace these anymore/finished with Costco Disinfecting Wipes
- Powered off the grimy oily gook on cabinet and drawer hardware (this is a rental unit so years of tenants greasy gook that cleaners could never get off), Used wipes to finish
- Spot cleaned greasy stains on kitchen cabinets. Used Wipes to finish
- Cleaned windows. Steam got off stubborn gook (some streaking but that happens anytime I clean). Paper towels to finish
- Mopped floors. Slate tile has never been cleaner. May need to throw out the disgusting mop pads but will try washing them.
- One tank (1600 ml) lasts a long time
- Very quiet operation
- Not available on Prime but worth the wait.
CONS
- Would like indicator of water level to gauge remaining time.
- Waiting time of 20 minutes to refill water is a bit annoying but admittedly needed a break anyway
Will update if any issues arise later. Would like to know if some vinegar can be added to improve cleaning and keep machine clean as well. Looking forward to using it in shower/bath area.
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Product Description
QUICK FACTS
- QUICK HEAT UP: 7 min.
- Uses ordinary tap water.
- Works on all surfaces.
- Large capacity tank at 54 oz. / 1600 ml. Up to 50 min. of cleaning time.
- Lightweight and portable.
- LOW-MOISTURE SUPERHEATED STEAM up to 275°F/135°C.
- Steam lock for continuous steam cleaning action.
- Built-in funnel. No more messes!
- Retractable handle.
- Extra-long power cord: 16’/ 5 m with integrated cord wrap.
- Reach anywhere: 6’6’’ / 2 m steam hose.
- Smooth rolling wheels.
- Certified safe: ETL listed for USA and Canada.
A VERSATILE 17-PIECE KIT THAT CLEANS AND REFRESHES ANY SURFACE AT HOME OR AT WORK.
- 1 x Rectangular Floor Tool
- 3 x Microfiber Pads
- 1 x Window Tool
- 2 x Extension Tubes
- 1 x Lance
- 1 x Microfiber Cloth
- 1 x Triangular Tool
- 1 x Triangular Tool Microfiber Bonnet
- 5 x Nylon Brushes
- 1 x Brass Brush
CLEAN. DISINFECT. SANITIZE. DEGREASE. DEODORIZE. ANY SURFACE. CHEMICAL-FREE.
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FLOORS
Cleaning the most stubborn floor messes is a breeze with this versatile floor tool which can be used with regular cloths, microfiber pads or microfiber bonnets. |
GROUT CLEANINGDeep clean grouts lines and porous tiles to restore their shine. |
KITCHEN APPLIANCESSanitize and degrease kitchen equipment, ovens, fridges, sinks, BBQs, countertops, and more. |
CERAMIC & TILES
Easily restore ceramic and stone tiles to their original shine. |
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FURNITURESteam clean furniture, chairs, delicate upholstery, leather, remove stains and odors. |
MATTRESSESEliminate bed bugs and remove dust mites from mattresses and furniture. |
BATHROOMSDisinfect toilets, clean showers, remove soap and mineral residue. |
CAR INTERIORSDetail car interiors, clean leather and fabric seats, hard surfaces, engines, door jams, consoles and remove stains. |
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LIGHTWEIGHT AND PORTABLE
Easily and naturally deep clean without the use of harsh chemicals. Only regular tap water needed! |
BUILT TO LASTProfessional quality: the Dupray NEAT steam cleaner will be your favorite cleaning tool for years. |
PRODUCT SPECIFICATIONS
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Customer Questions & Answers
Customer reviews
Top reviews from the United States
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Reviewed in the United States on June 29, 2018
Verified Purchase
Reviewed in the United States on July 27, 2018
Nifty, multi-use cleaner
I bought this steam cleaner because I was looking for something to help clean carpet, but I didn't want one more appliance taking up space in the closet. I was drawn to this Neat steamer because of its compact size and myriad uses.
Pros:
- It does a great job of spot-cleaning carpet stains (see before and after attached). Much faster and easier than spray cleaners or soap and water. The heat may be problematic for some kinds of carpet, but if you're trying to fix a stain, then there's not much to lose in the first place
- I loved being able to go straight from carpet to laminate flooring with the flooring attachments, so fast and easy!
- The accessories and attachments feel very solid and durable, a heavyweight plastic that seems like it will last a long time
- The tank capacity is voluminous. I read other reviews that complained it was too small, but I spot-cleaned and steamed our dining room and kitchen floors, bathroom toilet and floor, bathroom grout lines (before/after attached) shower floor, 6 large windows (inside and outside), and my kitchen counter -- about 2 hours of cleaning -- and still had water left over.
- The steam has amazing cleaning power. It dissolves sticky messes so easily and doesn't leave a residue. It removed dirt and dust I didn't even know were on my kitchen counter.
Cons:
- The unit handle and hose get very hot with prolonged use. Not hot enough to be painful, but enough to be disconcerting. Just something to be aware of.
- The unit tends to drip a bit here and there, either from steam condensation or the ends of attachments. You definitely want to keep a microfiber towel on hand. The one included is wonderful, but to do more than one or two things at a time, I had to use more.
Other notes on use:
As the manufacturer notes, the steam is very hot. There is not really a trigger lock (just a button that keeps the trigger open), so you may need to exercise extra caution and vigilance when using it, especially if you have little, curious kids at home (like I do!)
Overall the machine is very quiet, except if you use it with the trigger attachment in an enclosed space like a small shower. I would definitely recommend using ear protection in that situation.
I would give this a B+ or A- for carpet cleaning. To be fair, the manufacturer does not advertise this as a carpet cleaner. It gets spots out very well, but mostly "refreshes" the main carpet if you use the floor attachment. The carpet is definitely cleaner and looks better, but doesn't feel as clean as if you used a shampooing/wet machine. However, I feel like it is adequate for my needs, and is much easier to use than a shampooing machine.
The price point for this machine is highly competitive. It is more affordable than similar machines, and feels like a good deal, given its apparent high quality and cleaning power. That being said, I feel like there is a missed opportunity for built-in storage for the hose and accessories. However, you can easily fix that with a simple storage bin. Overall, it's a great product, and I'm happy to pay a lower cost on a minimalistic machine and add towels or storage options as I need them.
Verified Purchase
Nifty, multi-use cleaner
By Amazon Customer on July 27, 2018
★★★★★ from Amazon Customer on July 27, 2018By Amazon Customer on July 27, 2018
Nifty, multi-use cleaner
I bought this steam cleaner because I was looking for something to help clean carpet, but I didn't want one more appliance taking up space in the closet. I was drawn to this Neat steamer because of its compact size and myriad uses.
Pros:
- It does a great job of spot-cleaning carpet stains (see before and after attached). Much faster and easier than spray cleaners or soap and water. The heat may be problematic for some kinds of carpet, but if you're trying to fix a stain, then there's not much to lose in the first place
- I loved being able to go straight from carpet to laminate flooring with the flooring attachments, so fast and easy!
- The accessories and attachments feel very solid and durable, a heavyweight plastic that seems like it will last a long time
- The tank capacity is voluminous. I read other reviews that complained it was too small, but I spot-cleaned and steamed our dining room and kitchen floors, bathroom toilet and floor, bathroom grout lines (before/after attached) shower floor, 6 large windows (inside and outside), and my kitchen counter -- about 2 hours of cleaning -- and still had water left over.
- The steam has amazing cleaning power. It dissolves sticky messes so easily and doesn't leave a residue. It removed dirt and dust I didn't even know were on my kitchen counter.
Cons:
- The unit handle and hose get very hot with prolonged use. Not hot enough to be painful, but enough to be disconcerting. Just something to be aware of.
- The unit tends to drip a bit here and there, either from steam condensation or the ends of attachments. You definitely want to keep a microfiber towel on hand. The one included is wonderful, but to do more than one or two things at a time, I had to use more.
Other notes on use:
As the manufacturer notes, the steam is very hot. There is not really a trigger lock (just a button that keeps the trigger open), so you may need to exercise extra caution and vigilance when using it, especially if you have little, curious kids at home (like I do!)
Overall the machine is very quiet, except if you use it with the trigger attachment in an enclosed space like a small shower. I would definitely recommend using ear protection in that situation.
I would give this a B+ or A- for carpet cleaning. To be fair, the manufacturer does not advertise this as a carpet cleaner. It gets spots out very well, but mostly "refreshes" the main carpet if you use the floor attachment. The carpet is definitely cleaner and looks better, but doesn't feel as clean as if you used a shampooing/wet machine. However, I feel like it is adequate for my needs, and is much easier to use than a shampooing machine.
The price point for this machine is highly competitive. It is more affordable than similar machines, and feels like a good deal, given its apparent high quality and cleaning power. That being said, I feel like there is a missed opportunity for built-in storage for the hose and accessories. However, you can easily fix that with a simple storage bin. Overall, it's a great product, and I'm happy to pay a lower cost on a minimalistic machine and add towels or storage options as I need them.
Images in this review
Top reviews from other countries
Iwona O.
You don’t know what clean floors look like until you clean them with this amazing gadget!
Reviewed in Canada on February 18, 2019Verified Purchase
You don’t know what clean floors look like until you clean them with this amazing gadget!
Reviewed in Canada on February 18, 2019
I bought this Dupray cleaner on recommendation of my brother, who said that’s what he used to clean the grout and for regular floor cleaning.....and his house is always super clean. I needed something to clean the grout between the tiles. Once I started, I had to stop and make a quick video which I posted on Facebook, for my friends to see. I was so amazed and just shocked how easy it was to use and how fast the white grout was appearing from underneath all that black dirt. During cleaning I found out there were shiny specks in the grout lol. I also used it to wash the floors, they felt so clean. I like to walk around the house with bare feet and the floor felt really clean and just nice. Also when looking at the floor against the light, there was no weird smears left behind, just shiny, clean tiles! Until now I’ve been using the shark pro steamer, but it doesn’t even compare.....Reviewed in Canada on February 18, 2019
I used this cleaner on my bbq cooking grids, using the metal bristle brush attachment. Well the brush is filthy ( I think I’ll need a new one), but the cooking grids were like new, all shiny and silver! And the best thing is I don’t have to use any harsh chemicals! Coming back to cleaning the floors...I don’t have any crawling babies, my boy is 9 now, but I do have a dog and 2 cats and they lick their paws, so the last thing I want to do is put chemicals on my floors.
So next I want to test it on the shower cabin and windows outside....I’m sure I’ll be amazed with that as well.
I tried to include videos but I think they are too long, so I’ve included a pic from my kitchen during cleaning the grout.
I would recommend this mighty gadget to absolutely anyone!
Images in this review
Lilly
bought for a friend
Reviewed in Canada on August 22, 2018Verified Purchase
Amazon Customer
Does work for me...at all!
Reviewed in Canada on February 27, 2019Verified Purchase
Rob
Wayyyyyy better than I expected
Reviewed in Canada on November 16, 2018Verified Purchase
Wolf1287
Great
Reviewed in Canada on January 2, 2021Verified Purchase
Great
Reviewed in Canada on January 2, 2021
This steamer is awesome.Reviewed in Canada on January 2, 2021
It cleaned my oven in minutes although I tried cleaning and scrubbing it before but nothing was going away, but with Dupray it was so satisfying to see it get so clean.
I cleaned the windows: did an amazing job, it cleans the window easily.
I cleaner the floors: cleans amazingly however you have to vacuum first with the regular vacuum and then use Dupray.
It does NOT clean carpets you need a carpet cleaner machine for that.
I cleaned the bathroom tub and it washed away the soap scum easily.
I tried it on the mattress, to be honest I didn’t see any difference.
100% reccomend unless you want it to clean the carpet in that case don’t get it but for any regular cleaning around the house it does the job.
Images in this review
