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Dyson DC14 All-Floors Cyclone Upright Vacuum Cleaner

4.1 out of 5 stars 323 customer reviews
| 14 answered questions

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  • All-floors upright vacuum cleaner with motorized brushbar
  • Root Cyclone technology ensures powerful, continuous suction
  • Quick-draw Telescope reach; edge-cleaning whiskers; wide channel
  • Hygienic 5/7-gallon dust bin; lifetime HEPA filter; certified asthma friendly
  • Measures 13-3/8 by 14 by 44-6/7 inches; 5-year warranty
2 used from $259.00
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Product Description

DC 14 Low Reach; The first vacuum cleaner that doesn't lose suction. Dyson cleans every room as well as the first. Dyson scientists developed the Root8 Cyclone™ to give higher suction power and pick up more dust. Approved for allergy sufferers by the British Allergy Foundation.

Product Information

Product Dimensions 43 x 15 x 8 inches
Item Weight 24.2 pounds
Shipping Weight 24.2 pounds
Manufacturer Dyson
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Item model number 69.00
Customer Reviews
4.1 out of 5 stars 323 customer reviews

4.1 out of 5 stars
Best Sellers Rank #149,616 in Home & Kitchen (See Top 100 in Home & Kitchen)
#452 in Home & Kitchen > Vacuums & Floor Care > Vacuums > Upright Vacuums
Date first available at Amazon.com April 24, 2005

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Dyson is a great product but it's certainly NOT perfect. The 'Never lose suction' tagline is a marketing ploy, since Dyson too will get clogged and lose suction if not properly maintained. All other vacuum machines will NOT lose suction either if the filter bags are replaced often enough.

Overall, however, its performance beats all other vacuums (including the over-hyped Oreck, which is simply a rip-off) hands-down.

- Every few months, the user must clean out the central cylinder of the very fine dust, or it will get clogged and lose suction. The way you do this is by removing the dust collector and then separate the core cylinder from the glass casing. Use another vacuum to suck dirt out of the little holes on the side of the cylinder. Also, if you look up the cylinder from the bottom, you'll see caked dust collected at the top of the cylinder. If you gently bang the cylinder (upright) on the floor, you'll be shocked how much fine dust (about two cups worth) will fall out of the cylinder. Use the other vacuum to suck them away. Also, take out the 'permanent' filter and wash them. They, too, get clogged with the very fine dust.

- The machine is very heavy and bulky, and it's quite a chore to transport it between floors. The hose extension is very awkward to use because the point of bending is near the tip. The high profile of the vacuum head makes it impossible to vacuum under the bed, couch, etc.

- The instruction manual is poorly written, and setting up and maintaining the machine takes a steep learning curve. Dyson should include a video instruction.

- I, too, and concerned about how much carpet fiber the Dyson is tearing off the carpet, which you can clearly see in the dust collector.
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11 Comments 338 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Time to be upfront, I researched a new vac for four weeks. My sister and I put in new carpet, paint , appliances and fantastic Persian rugs in our seven year old house. I am a dog trainer and have threes shelties as house pets, two cats, one meduim furred and live with a mother that refuses to take her gardening shoes off in the house.( I like to be barefoot)
I fully expect any vac that lives with me to be dead in three to four years. This is a given, and oh, my sister had asthma and allergies, I run a full house vac 2 to 3 times a week.( I do keep the shelties groomed and trimmed and the cats too.)
I love a clean house. My house never smells.
I bought the dyson at the local store, so I could return if it was not the right thing.
Its the same size and weight as my old sharp vac, (ignore the weight complaints, this is what a real vac weighs).
The suction is stunning, anyone with a vac over three years old should not be surprised at how much stuff is in the carpet.
What was scary was watching a brand new Hamadan 150 count Persian rug lifted in the jaws of this beast and shook. Like it was a cheap thin rug. scary.
I worked for two hours and now know how to work this incredible beast, like driving a real car for the first time.( In my life I have owned 7 vacs, including a rainbow).
Heavy area rugs must be vacumed backward, from the top to the bottom nearest you, push 6 inches, pull 12 inches. Heavy area rugs must be done very slowly!!!! ( forget cheap thin rugs, this machine will eat them).

Directions for the wand extension are poor, took me an hour to figqure out how to get the extension back on command.
I love the length of the wand, I hate doing stairs and floor board.
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4 Comments 126 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Length: 5:35 Mins
I've owned my [refurbished] DC14 for a month now. I vacuum roughly twice a week, a small 2-bedroom condo with about 2/3 carpet and 1/3 tile floors. This vacuum seems to do a great job on both surfaces, although on the carpet, I honestly don't notice a huge difference over my previous Bissell Cleanview. I would describe its carpet performance as "good" meaning I don't know what else I could ask for, really.

For my tile flooring, with the brush-roll off, this does a surprisingly good job. I primarily am picking up kitty litter and hairs on this surface, so I can't vouch for too many crazy types of dirt. I do know it only takes 1-2 passes, where my Electrolux stick vacuum (battery-powered) takes several.

The dirt container is very easy to empty and cleaner than my previous vacuum, although still not really *clean* as you have to touch the dirty area to close the container back up.

My main gripe so far is with the hose/wand piece. I feel like this was a very poor design choice. Yes, it provides a lot of suction power; more than my previous vacuum (although I think this may be partially due to the smaller tube diameter at the end making the suction seem stronger). However, I'd take the maneuverability of my old wand any day. This thing is really hard to maneuver when you HAVE to extend the ~2-foot-long long metal tube to use it (trust me, you have to extend it). This puts the actual tool 2' away from you, and as many of us know, getting right in there with the tool/suction point is often the best way. Being two feet from the suction at all times makes it frustrating to use (see video). It's almost like this wanted to be part upright, part canister vac.
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33 Comments 316 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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