Top critical review
2 people found this helpful
Design needs work
on May 3, 2014
As a whole, the vacuum does what it should do very well, but the design needs improvement. It works great, has wonderful suction and everything is on board and handy. But if I had seen this, instead of ordering it on line, I would have chosen a different model.
One issue is the hose. It's always in the way. if I leave the vacuum out, the hose sticks out where we constantly bump it. There should be a place to hook it to the unit so it's more compact. Also, the part I guess they call the extension wand, when not in use it fits into a slot on the vacuum. It fits so loose that if I move the vacuum at all, it falls out, and isn't easy to fit back in because the cleaning head flops around and gets in the way.
I would also like to point out, the picture that shows the canister on a hand is VERY inaccurate. It is about 4x that size. It's still small for what it does, but the picture misrepresents the size. It actually reaches from my hand, to the inside bend of my arm.
I do like many features.
The canister is small and lightweight in comparison to older canisters.
Emptying the vacuum really is a one hand, push of a button.
I always like a retractable cord and that works great.
It reaches and extends as far as I've needed it to go.
It's lightweight and easy to carry, or hold in one hand as I clean stairs.
It is an excellent cleaning machine, but not so easy to maneuver because of the hose and extension wand. I just remove the telescoping wand when I leave it out, but then I had to remove the on-board tools which slip over the connection. With what I paid for this, I will make it work for me, because it is overall a great vacuum, and that's why it got 4 stars. Not for the design.
Update 2/11/15, downgraded to 2 stars.
After using this for a while now I am very dissatisfied.
The retractable cord has less and less pull. Now I have to straighten out the cord about 5 times so it will go in, and feed in the last couple feet.
As it shows in the picture, the long wand sets into the vacuum and stands up. But the hose sticks way out and is always in the way. If I bump it at all the whole thing falls over and the wand and hose fall off the vacuum.
One of the biggest issues for me, is cleaning a clog. With most vacuums, if something gets stuck you take the hose off and push it through. But with this, there is a hard plastic part attached to the vacuum, a 90 Degree bend. And the hose doesn't detatch. It is extremely difficult to clean.
And finally, as I use it more I find it doesn't clean as great as I originally thought. It isn't clogged. It just doesn't have the suction it had a year ago.
I would not buy this again. Definitely not worth the big price for a Dyson.