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Factory-Reconditioned Dyson DC28 Animal

4.0 out of 5 stars 578 customer reviews
| 33 answered questions

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  • All-floors upright vacuum cleaner with motorized brushbar--specifically designed for homes with pets
  • Root Cyclone technology ensures powerful, consistent suction with no clogging or loss of suction
  • Airmuscle technology combines three cleaner head technologies, each precisely adjusting to clean every floor type thoroughly
  • Bagless 5/8-gallon bin capacity; lifetime HEPA filter; certified asthma friendly; quick-draw Telescope reach
  • Measures 42.1 x 13.5 x 14.3 inches (HxWxD); 6 month warranty
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Product Description

Dyson refurbished vacuums have been stripped down, cleaned out, reassembled and thoroughly tested. They’re restored to a fully functional condition. In short, they are everything a Dyson machine should be- they work properly and don’t lose suction. Dyson refurbishes vacuums that are returned to us by retailers or consumers. Refurbishing these machines, rather than disposing of them, means that the parts and materials are re-used instead of wasted.

When a machine comes to us to be refurbished, it is first stripped down as far as necessary. Components removed from the machine that meet our high standards of quality are kept and cleaned. Most damaged or broken components are sent away for recycling. The core of the machine is thoroughly cleaned and new parts are added to replace damaged or cosmetically unacceptable parts discovered during the stripping down process.

Just like our brand new machines, the rebuilt machine then undergoes a comprehensive series of electrical and performance tests to ensure that it works as it should. For our vacuums, one of the tests carried out is a suction test. All refurbished vacuums are electrically tested in compliance with electrical and safety requirements. One of the primary differences between a new Dyson machine and a refurbished Dyson machine is its appearance– a scratch here or there or a slightly clouded bin may provide a clue that it has been previously used. After it has passed all of the tests, the machine is then packaged and sent out. All Dyson refurbished vacuums come with a 6 month parts and labor warranty.

The Dyson DC28 Animal is a powerful, wheeled vacuum cleaner featuring Airmuscle™ and Root Cyclone™ technology. Designed for homes with pets, DC28 Animal delivers powerful pet hair pickup. The quick-draw telescope reach™ wand extends instantly for stair and high-reach cleaning, with no awkward part to assemble. With the click tool fit, tools are fitted and removed from the wand with a simple click. No more forcing tools onto the nozzle. DC28 Animal is designed for all floor types, and with fingertip controls, you can automatically adjust, (or deactivate), the brush bar for different floor types using a powered cam. The clear bin, made of tough polycarbonate, lets you see when it needs emptying. The bin is also hygienic and quick to empty, which allows for minimal contact with dirt. DC28 Animal features an ergonomic carrying handle, designed and positioned for comfortable carrying. As with all Dyson vacuum cleaners, the DC28 Animal has no loss of suction.

Product Features:

Root Cyclone™ technology- Patented technology doesn’t lose suction power as you vacuum

Airmuscle™ technology- Three Dyson-engineered technologies adjust for the most thorough clean.

Pneumatic actuator- Pulls the cleaner head deeper into the carpet, opening the pile to dislodge dirt and pet hair

High-torque clutch- More power to the brush bar, enabling the stiff bristles to open carpet pile and dislodge dirt

Powered cam- Lifts the brush bar up for hard floors, focusing suction

No extra costs- Lifetime washable filters and no bags, belts or filters to buy

Certified asthma & allergy friendly™- By the Asthma and Allergy Foundation of America

Blockage inspection ports- Helps you quickly locate and clear blockages

Cyclone technology- Re-engineered cyclone manifold helps air flow through the cyclones increasing efficiency

Lifetime washable HEPA filter- Captures allergens, expels cleaner air.

6-month warranty- Parts and labor guaranteed by Dyson for 6 months.

Product Information

Product Dimensions 14.2 x 13.5 x 42.2 inches
Item Weight 27.6 pounds
Shipping Weight 27.6 pounds
Manufacturer Dyson
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Shipping Advisory This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
Item model number DC28 Animal Refurb
Customer Reviews
4.0 out of 5 stars 578 customer reviews

4.0 out of 5 stars
Best Sellers Rank #486,409 in Home and Kitchen (See Top 100 in Home and Kitchen)
#396 in Home & Kitchen > Vacuums & Floor Care > Vacuums > Upright Vacuums

Technical Specification

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
I had been mulling the purchase of a Dyson for some time since two neighbors and my wife's parents all purchased the base model. While there apparently aren't many features that make this Animal version much different, I went ahead with this model anyway. I can tell you that you will want the brush tool for stairs as is actually raises the carpet back up just like the main roller does. I haven't used the flat-out tool yet but other things like the selectable carpet length buttons and long cord were both worth the upgrade. As for this model being refurbished, unless you were buying this as a gift and don't want to look cheap, I would recommend anyone look at this option before dishing out the full purchase price. The unit arrived in a plain cardboard box with all the accessories as a new model and I could not see anything that would indicate that it was previously used. The factory cleans every nook, replaces the filters, and I believe even replaces the cord and accessories as they appeared to me to never be used. I thought about the shorter warranty as being an issue but since these are built to be taken apart and be cleaned I think that almost anyone who is handy should be able to tell what's wrong is something were ever to come up. I've notice that Dyson sells replacement parts for literally everything that goes inside so saving half over new would probably take a long time to justify paying new even if you have a couple of things that need replacement down the road.

I LOVE this vacuum and would recommend it to anyone. After first thinking they were a gimmick, then sitting on the fence for a year, I am now Dyson groupie!
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Verified Purchase
I'll try to keep this as clear as possible but so there is perspective, let me tell you a little of my history. Over the past 6 to 8 years my family & I have purchased 6 Dyson's spread over 4 different models and with new Dyson we purchased it became more clear. All Dyson vacuums REQUIRE monthly routine maintenance. You have a choice relating to the methods of cleaning these vacuums. First, a garden hose with one of those little bitty brass nozzle attached on the end, this method will take longer to complete(mainly because of the drying time required). Second is an air compressor with an air chuck, this method is the fastest, start to finish only takes few minutes vs. hours with the garden hose. Alternatively, if you have no access to either resource you'll have to take your Dyson to a repair facility & furthermore I discourage the purchase of a Dyson. These are great vacuums but they are designed to perform to the limits of their materials & components. That being said, for someone to NOT keep the Dyson clean will result in a very bad experience. I can't stress the required maintenance enough & just so you know I gave my original Dyson to my mother who use to use a Queen Filter, her Dyson still runs perfect!!!

I typically will take my dyson out to the garage where I blow out the cyclone assembly (after emptying it) every 4-6 weeks. I follow-up this by spraying some glass cleaner or equiv, & wipe down all the rubber seals & their mating surfaces. Then use a belt dressing to keep the rubber seals soft & flexible (you can ask for this stuff at any auto parts store) & then a final wipe down. Lastly remove the sole plate from underneath & cut everything that's wrapped around the brushbar, check the belt & reassemble.
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Verified Purchase
Even at the refurbished price, this was significantly more than we have spent on any vacuum cleaner before. But after a string of increasingly disappointing Hoover products, it felt like the time had come to experience something better. After extensive research, I settled on the reconditioned DC28. It was the right decision.

Some reviewers have mentioned that their reconditioned machines appeared unused. Mine did have a few minor indications of previous use, but overall it looks great and all the provided attachments were brand new parts. The "assembly" process takes only a minute or two and consists of clicking a couple of pieces into place.

Like others, I tested its power by vacuuming with our old upright and then covered the same newly "clean" carpet with the DC28. The Dyson pulled up an impressive amount of material that the old machine had left behind.

Some older reviews complain that the DC28 takes too much effort to push, but that was not my experience at all...I found it easy to push. I was also surprised and pleased at its easy maneuverability, and the smooth, quiet motor. The engineering, fit, and finish of the component parts is very impressive. The bagless design and washable lifetime filters are much appreciated for simplicity of operation and low cost of ownership. With two cats in the home and one of us being sensitive to allergens, this "Animal" vacuum has literally improved our quality of life.

The instruction booklet conveys ample information using just a couple of pages of illustrations. I registered the product with a painless web-based process.

I tend to have very good luck with refurbished products.
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