|Number of USB 2.0 Ports||1|
|Number of USB 3.0 Ports||3|
WD 16TB My Cloud EX4100 Expert Series 4-Bay Network Attached Storage - NAS - WDBWZE0160KBK-NESN
|Digital Storage Capacity||16 TB|
|Compatible Devices||PC; Mac|
About this item
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- Centralized storage with anytime, anywhere access
- Integrated 1.6 GHz Marvell armadaARMADA 388 dual-core processor and 2GB DDR3 Memory
- Twonky DLNA-certified media server and iTunes support
- RAID 0, 1, 5, 10 or JBOD and spanning
- Integrated backup software for PC users and Time Machine support for Mac users
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From the manufacturer
Populated with ultra-reliable WD Red NAS drives purposely built to thrive in 24x7 NAS environments.
Ready-to-go NAS for your high-performance life
Save all your valuable photos, videos, music and files on this ready-to-go, high-performance NAS solution for secure access to them anytime, from anywhere. Protect your content with multiple backup options, customize your NAS with a full suite of apps and enjoy peace of mind knowing that we’ve put our best in it, so you can put your best on it.
- Incredibly fast transfer rates
- Smooth HD streaming
- Fully integrated, ultra-reliable WD Red NAS drives
- Comprehensive data protection and security
Faster speed, better streaming
Powerful Marvell ARMADA 388 1.6 GHz dual-core processor and 2 GB DDR3 memory gives you ultra-fast transfer speeds of 114 MB/s upload and 108 MB/s download for high-performance media streaming and file transfers.
Safeguard your irreplaceable content
Armed with multiple RAID options, you have the power to customize the system with the configuration that works best for you. Choose RAID 0 for enhanced system performance; RAID 1 for mirrored data protection; RAID 5 for data protection and best capacity; or RAID 10 for fast performance and ultimate data reliability. Multiple backup options keep content from all your PC and Mac computers safe.
Sync content across all your computers
Use WD Sync to automatically synchronize media and files across all your computers and your My Cloud device, keeping your favorite content always up to date and accessible from all your devices.
Simple, collaborative sharing
Create one efficient location for you, your family and friends to save and share all your important content. Your most important files will be stored and shared, at full resolution, so nobody misses a thing.
Stream your media files with Plex
The Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other certified media player. Enrich your media with plot summaries, posters, album covers and enjoy it from home or on the go.
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|Shipping||—||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details||FREE Shipping. Details|
|Sold By||Available from these sellers||Amazon.com||Amazon.com||Amazon.com||Amazon.com|
|Compatible Devices||PC; Mac||—||—||—||Automatic backup software for PC, and full Apple Time Machine support for Mac|
|Hard Disk Size||16 TB||8.0 TB||12 TB||40.0 TB||12.0 TB|
|Item Dimensions||9.13 x 7.56 x 6.69 inches||9.13 x 6.69 x 7.56 inches||6.1 x 3.9 x 6.75 inches||8.78 x 7.83 x 6.54 inches||8.51 x 4.28 x 5.82 inches|
|Item Weight||2.43 lbs||7.63 lbs||5.20 lbs||5.03 lbs||8.05 lbs|
Save all your valuable photos, videos, music and files on this ready-to-go, high-performance NAS solution for secure access to them anytime, from anywhere. Protect your content with multiple backup options, customize your NAS with a full suite of apps and enjoy peace of mind knowing that we've put our best in it, so you can put your best on it. Learn more at wd.com/EX4100System Requirements: Windows 10, Windows 8.1, Windows 7, macOS Mojave, High Sierra, Sierra operating systems
Top reviews from the United States
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Edit: After 6 months of use, I have the following information to add:
1. The "drive failure" notice appears for drives without disks inserted. This can be mitigated somewhat by scheduling periodic downtime.
2. The write speed is (obviously) still limited by the HDD you use and your network connection.
3. WD documentation is still less than stellar and they still over-rely on group support boards.
4. To enable dual-bonding on the gigabit ports, enable 802.3ad.
5. You should not be utilizing older/personal drives. The WD RED 5400 RPM drive is likely going to be your best choice for the drive due to stability/longevity compared to the 7200 RPM version - unless of course you choose to go with the WD Black instead.
6. Again, the "EX" in the "EX4" stands for "Expert". It is supposed to be an indicator for those less technically-inclined that this is a bit more than a "plug-and-play" solution.
First and foremost: This device is not as straightforward as some other types of devices designed towards the home user. You will need to dedicate time and brainpower to setup and management of any Enterprise Solution that you buy (hence the product featuring the use of EX for Expert). If you like everything to work without you doing anything more than pushing the "next" button on an install wizard, this is not for you.
I decided to purchase this Network Attached Storage after running a spare PC as a media server for a while. I purchased a WD Red 8TB drive separate as it was cheaper than the bundled version of the EX4100 with 2 4TB drives. The max storage handling for this solution is 32TB, or 4 8TB drives. I decided to run JBOD for the time being, with a separate backup for critical files.
Included in the box is a setup guide that is effective for about 15 seconds. The expectation is that you (the person setting it up) will navigate to WD's website to access proper setup guides. As far as the actual setup, it's not too complicated: Insert drives; power on (takes a minute to initialize); access control interface via a computer on the local network; configure RAID (even if JBOD); format drives; setup "shares" for file storage; and access the shares via network discovery on your computer.
One issue that I had was a ticking sound from the hard drive every 5 seconds. According to WD's website, this is normal for their enterprise drives in standby mode. Their drives are rather noisy (although most Enterprise systems are, to be fair;) and this may impact where you wish to place the device.
You will need to wire it in to your router (assuming you are using a home router/switch/WAP combo). A CAT-5 cable ("Network" or "Ethernet" Cable sold in stores) can support 10Mbps transfer easily, but 100Mbps is not so likely if the cable is longer than a certain distance (or if you forget to account for TCP overhead). With the cable I am using, I see ~90Mbps transfer. This translates to ~11MBps, which is important to consider as files are measured in Bytes, not bits (8 bits a Byte; a 700MB file is 5,600Mb). There is an included Gigabit cable, although it is (by necessity) ~3 feet long. This calculates to 125MBps, but one needs to still consider all other legs of transport for speed. For a car analogy: A Bugatti Veyron will not be able to travel at 200mi/h while in gridlocked traffic.
If you have a lot of files that you plan on transferring from an external device (such as a portable HDD) onto the NAS, I recommend connecting the device to the USB drive on the front of the NAS. Next, you should navigate to the control panel via your computer. Use the "backup" function to have the NAS copy files from relevant folders within the external device into the location on the NAS that you want them to reside. This way, you don't have to utilize your network nor computer to have the files copy. The "backup" function is also a way to setup an automatic backup of critical files to another location, should you choose to utilize this function. For regular use where you are copying small files a few at a time, use of the fileshare (via Network Discovery on your computer) works well.
My biggest concern with the device is actually with it's control interface. The default interface is port 80, and does not support port 443 (HTTPS) connections. This includes the login function and device administration. You can enable SSH once you have setup the device; but that doesn't change the aforementioned issue. The interface will also allow you to attempt to do things that could be predicted to fail, such as trying to install Plex Media Server if you have no drives configured (hangs at 98%). The page does have a timeout function, which is nice. Still, I would not recommend this device for a true Enterprise solution.
For Plex users: This device does decently with direct stream. If your files are .mp4 (the MP4 container) or .mkv and using H264 (video playback) or H265 (HVEC) and AAC, MP3, or FLAC for audio, you should be able to play the file well. .avi (AVI container) is not supported by the Plex client (as it costs money for the license), nor is DTS passthrough, so the Media Server will try to transcode it. The EX4100 is not powerful enough to transcode, so you cannot play such files if using this device as the server. You can use a more powerful device (such as your computer) as the server, and host the files on the NAS; or use a tool such as Handbrake to convert the files to a direct play format.
Overall, I like the product. I think it does a decent job at balancing Enterprise capabilities with home-use requirements. The cost of the device, initial setup requirements, lackluster in-box documentation, and lack of standard network security protocols are the biggest issues that I see with this device.
First off, a quick background on me, Im a network engineer and my job is to manage and configure networking products on daily basis. With that said, this SAN is not stable when it is onna network. This means that for the first couple of days, you can connect to the dashboard from your network and remotely, but after that it goes missing from every point of connection, meaning you cannot connect to the unit or the dashboard regardless of what you do. The worst part about this is that all the information on the little blue screen located on the unit shows everything is working fine. There is a physical power button in front of the unit but it does not do anything regardless of how long you hold it. It is as if the unit just hangs and freezes. The only way to reset the unit is to disconnect the power cable which is really the last thing I want to do with products that have spinning disks in them. My mistake was not returning this in time and thinking that I can fix it. For those of you having this issue or thinking about buying it, all the solutions that are on the forums online, such as setting static ip and doing system restore, WILL NOT fix this issue. I called WD support and instead of trying to trouble shoot the problem, they are just going to RMA it. What really pissed me off was that, they told me that they are going to pay for the shipping this one time as curtesy. So basically, your product is faulty and I have to pay for it to get shipped back?!!! this is just absurd. Please save your money and DO NOT buy this junk.
I have now called WD about 8 times to get one simple pre-paid shipping label for their defective product. This is 2017 and WD is unable to provide a simple shipping label because "their servers are down". Apparently it takes them more than a week to fix their servers. This is one of the worst companies I have ever dealt with specially when it comes to customer service. Please save your money and time and stay away from them. I wish I could give them 0 stars.
Top reviews from other countries
I've been using this NAS for 10 months now and it has been a solid performer. Transfer speeds are very fast if you use a good router and cat 6 or 7 cables. I bought a few cat7 cables from a vendor here on Amazon and noticed an improvement in speed from my cat5 cables. Spending the few extra dollars was worth it to me. The only weak point I have about this NAS is that you cannot expand the memory, so if you plan on buying a NAS to use as a media-server, you might want to consider a device with more memory and/or one that allows you to add additional memory. I have Plex installed on this NAS and have used it and, for the most part, it works fine. I have noticed that it has difficulty (at times) maintaining picture quality - as in you get a spinning wheel and have to wait a moment. There is a possibility the problem is/was associated with my Chrome Cast device and the NAS wasn't to blame. However, because I have Plex installed on another PC (also used as a media server) and haven't experienced the same problem casting from it, I suspect the problem is associated with the NAS being a little under-powered for some intense jobs.
I am still very happy with this NAS and would not have a problem recommending it to friends.
End review update
I did a lot of research before finally deciding to purchase this device and, after having used it for a few days, I am very satisfied with my purchase. This is an 8 TB unit with 2*4TB drives, which means two drive bays are empty. That might be a sore point for some people, but it was the exact configuration I wanted because it allowed me to install 2 additional drives to increase the storage capacity. The primary purpose of this NAS is to provide a backup location for the Apple & Window computers I have. I therefore did not use a RAID configuration - JBOD only.
Installation and setup was very easy and straight forward; simple enough for a novice to accomplish without too much trouble and/or spending a lot of time trying to do it and getting frustrated. Now, having said that, I was not initially pleased with the read/write speed during initial testing. It was so slow that transferring a large file would have taken hours, not minutes as would be expected on a Gigabit network. I knew it wasn't a (NAS) hardware problem and, after reviewing the configuration, I knew if must be something to do with my network - how I connected the NAS to the network. The problem was resolved by changing the network cable(s) and the switch/router. Now the transfer rate is fast, very fast!
Software: I've read some reviews where people complain about the interface and/or functionality. Is it the best? Probably not! Is it easy to set up and use, and does it do the job? Definitely! One important criteria for me was the ability to use Apple's TimeMachine without having to jump through hoops. All I can say it that it works right out of the box - period! There is also software to do real-time backup of specified folders, for example your Documents, and you can define the number of versions to retain. I have not implemented this yet, but may in the future. If you are familiar with a product called Genie Timeline, then you should be happy with this functionality.
I would definitely recommend the WD My Cloud to anyone looking for a NAS that provides a reliable storage solution with room for growth at a reasonable price.
La unica desventaja es la necesidad de tener un disco duro ya formateado ya que cualquier instalacion nueva el sistema te pide darle formato. Yo esperaria que reconozca directamente un disco formateado con NTFS para solo meter y reconocer. Tuve que vaciar un disco a otro, formatear el primero y luego regresar los archivos una vez ya montado el disco en la NAS. Pequeño inconveniente pero nada que no se puede resolver.
Una vez instalado es practicamente silencioso y con una luz azul tenue que no molesta en una sala de estar.