Echo Connect – requires Echo device, home phone service, and smartphone for set up
|Price:||$34.99 & FREE Shipping.Details|
- Connect your home phone to your compatible Echo device to call any phone number, using just your voice
- Echo Connect uses your existing home phone service (landline or VoIP) to make and receive calls (carrier charges may apply). Your home phone number will be displayed as a caller ID.
- Call 911 and international numbers from across the room
- Easily sync all your contacts. Alexa syncs with your mobile phone contacts, so you never have to look up a number. Just ask and Alexa will make the call.
- Simply plug Echo Connect into your home phone jack, complete the setup on a smartphone in the Alexa App, and you’re ready to make and receive calls on any of your compatible Echo devices
- Echo Connect will work with all of your registered Echo Devices. Only one Echo Connect needed per phone line.
We want you to know
In order to set up your Echo Connect, you will need a smartphone with iOS 9.0 or higher, or Android 5.0 or higher. You will need to download the Alexa App on your smartphone and set up Alexa Calling and Messaging by verifying your mobile phone number. You will then be able to set up your Echo Connect, and sync your contacts in the Alexa App so you never have to look up a number. Now simply say “Alexa call Bob’s Cell”. Learn more about set up.
What is Echo Connect?
Echo Connect works with these Echo devices
Simple to Set Up & Use
Getting started is easy—just plug in Echo Connect and launch your Alexa App from a compatible mobile phone (iOS or Android).
5.1” x 3.5” x 1.2” (130 mm x 90 mm x 29.5 mm)
4.5 oz. (126.9 grams) Actual size and weight may vary by manufacturing process
The Alexa App for Echo Connect is compatible with iOS (9.0 or higher) and Android (5.0 or higher).
Dual-band Wi-Fi supports 802.11 a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Warranty and Service
Included in the Box
Echo Connect, Power Adapter, Micro-USB Cable, RJ11 Splitter, Phone Cable.
Top customer reviews
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It works! It's only a few days with this and I can make calls and when someone calls, all the Echo devices in the house ring. Nice! Voice quality is really good and is similar to a Google Home/Home mini device or even a decent speakerphone connected to a landline.
Some tips with the setup process:
* Plug in a phone/handset into the analog telephone jack before setting up the Echo Connect and check to see if you get a dial tone. That way you are positive the line is live.
* The Echo Connect needs to be close to a live analog phone line AND decent wifi. The closer the Echo Connect is to your wifi access point, the better phone connectivity. It does not need to be close/next to an Echo device.
* Setup was similar to setting up another echo device, so you should be okay, unless someone else configured it for you. Instructions included didn't specify exact steps, which should be: 1) Open Amazon Alexa app, 2) Go to "Settings", 3) Click on "SET UP A NEW DEVICE", and 4) Select "Echo Connect".
* Keep in mind while setting up the Echo Connect on Android phones, if you have Wi-Fi+ enabled, the phone wants to disconnect from the Amazon Echo Connect wi-fi since it does not have Internet connectivity. When it asks you to connect to a different network, select "No" so you can continue with the configuration process for the Echo Connect.
I have a VOIP (Voice Over IP) phone line that is connected to all the phone jacks in the house. This is so I can connect any phone to any jack in the house. Now with the Echo Connect, I can put a Echo device in any room and have phone access. :-) You may have to place this right next to your VOIP Telephone Adapter (TA) if that is the only live jack for your phone line. A splitter is included in the box if needed.
Things that I don't like:
* When calling an automated voice system that requires keypad entry, it doesn't work. Or at least, I don't know how to get Alexa to press a number key. I tried asking in various formats and nothing worked. I think that will be solved in a future firmware update.
* Only 1 (one) Echo Connect device is available for each household. Ideally, I'd like to set up 2 sets of of echo devices with an Echo Connect for each set. One set for the Echo devices that the lady of the house mainly uses and one set for me when working in the workshop (she does not use the Echo devices there).
* When the call is over, to hang up, you have to say "Alexa, hang up." If the other party is still on the line, they will know you are on an Echo device in a speakerphone type setting. No big deal with those who know, but for others, I just wait until they hang up. If it takes a long time for them to hang up, I will just mute the Echo device and wait it out. Worst case scenario is unplugging the device.
Comparison to Google Home:
*As I mentioned, voice quality is very good on both ends in comparison to Google Home. On Google Home devices, I can only call out (I use my google voice number), but with the Echo Connect I can call out and receive calls from my home number. I love the fact that I can be in any room that has an Echo device and have the ability to answer calls. No more missed calls at home.
* I also like that I can configure what the caller ID number showing when calling out to be either my cell phone or home number. Google voice only allows your caller ID to be either your google voice number or unlisted.
* Though I can make a call or receive one on an echo, since it is using my home line, I can always pick up a handset and continue to have a conversation in a non-speakerphone setting. I cannot do that with Google Home. Keep in mind that you may get an echo (no pun intended) if you pickup the handset in the same room as the echo device connected to the call. Once again, you'll need to tell Alexa to hang up, but if you do not want the other party to know you are using an echo device, ask them to hold on for a few seconds, mute and lower the volume all the way for the echo device, and then pick up the handset.
Well, I am ecstatic for the mere fact that I can answer the home phone hands-free anywhere in the house with decent quality. I will update as time passes and even though all is working well now, I do expect there will be glitches here and there. So far, nothing that stands out from knocking it down from a 5 star product.
Updated Review (01/02/2018)
All is still working well. Thanks to Shawn Deng for letting me know that you can just press the "Dot" button on the Echo Dot when you want to hang up the line. That works, but if you want to pick up a handset and continue the conversation in a non-speaker phone type environment, after you ask the other party to hold on, mute and lower the volume all the way on the Echo device, then pick up the handset, pressing the dot does not disconnect the Echo device from the call since the line is still live on the handset. Only after you hang up the handset, pressing the dot will hang up the call. Not a big deal, but so much better than waiting it out and/or the other party doesn't need to hear "Alexa,hang up.". Still a 5 star product.
Updated Review (01/03/2018)
Had my first 'incident' or quirk with the echo connect. I made a call out and got the other party's voicemail. I pushed the 'Dot' button to end the call and it did not hang up. I then asked Alexa to hang up and she responded with "Sorry, I am having trouble" or something similar. I ended up leaving a voicemail even though I didn't want to. Next call everything was fine. Will watch it to see if this happens often.
Updated Review (02/20/2018)
It's still working! Only a couple of hiccups. A couple of calls I made the other party couldn't hear me at all. Hung up and tried again and it worked. The other issue was dialing an extra '1' before the area code since that contact had a '1' in front of the area code in my address book. I just asked Alexa to dial the number straight. I never expected this to be better than a Polycom speakerphone so whenever I make or answer a call, I always move closer to the Echo Device. Some people have mentioned they hear a slight echo, but I noticed it went away if I turned down the speaker volume and/or point the speaker slightly away from the Echo. Other than that, no major issues.
Even though I have been fortunate that I have not had as many issues as others have (Knock on wood!), I do not rely on this technological setup for emergency purposes without other mediums such as a cell phone or even a corded/cordless phone connected to the home line. I just think it's still early for this to be really be dependable 100% of the time, IMHO.
Also, see the comments for additional things I learned:
* Muting a specific Echo Device from ringing
* Changing the ring volume for an Echo Device
* What audible indicators are used for the Echo device that picks up and the ones that don't
If you have any questions, just ask. Also, if this review was helpful in any way, please click the "Yes" button to the "Was this review helpful to you?" on the next line. I would appreciate it!
It was very easy to setup, but I initially had a bit of an issue connecting to WIFI. Not exactly sure why, as I made certain that the signal is very good in the spot I picked. I moved it to another spot with a slightly weaker signal, and it connected immediately. Go figure. Once it connected, all went smoothly.
It works exactly as advertised, but now that I actually have it, I wonder about a few things:
All 8 of my Echos blare an incoming call announcement. There should be some way of just using lights, or a lower volume directly as it relates to phone calls, as my landline also rings (and is obviously what I’m used to). Receiving a phone call sets the entire house into a sonic battle of notifications. Maybe even a way to turn off the Connect, or put it into a state of pause for times when one doesn’t need to have the use of all Echos.
In addition, there should be some way to eliminate a specific Echo from a list of available answering devices, like we can in groups and multi-room music. I don’t need all of the Echos to be available to answer the phone, nor do I want to hear them all announce a call.
There also needs to be some way of accessing a keypad in order to punch in a number for calls that require one. Picking up the landline during an Echo call and trying to punch a number didn’t work.
As an aside, I received a call from Amazon customer service regarding a problem that I had with my Echo 2nd. The agent said that she couldn’t hear me, so I had to pick up the landline phone in order to communicate. Oops.
That said, and for the money, it’s worth the investment as long as you have a landline and the requisite Echo(s), although I wish a bit more thought had been put into the actual real-world use of this device. I would expect that updates will address some, if not all of the basic requests that are indicated above, as Amazon is pretty good at such things.