Ecobee EB-RSE3PK2 Remote Sensor (Pack of 2)
|Price:||($55.00 / Each Set)|
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Ecobee3 remote sensors read the temperature in the rooms that matter most, delivering the right temperature in the right places. made in United States. Manufactured by eco Bee.
- Is Discontinued By Manufacturer : No
- Package Dimensions : 5.6 x 5.4 x 2.1 inches; 5.61 Ounces
- Item model number : EB-RSE3PK2
- Batteries : 2 AA batteries required.
- Date First Available : December 14, 2017
- Manufacturer : Ecobee
- ASIN : B072N39LX8
- Best Sellers Rank: #78,060 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
- Customer Reviews:
Top reviews from the United States
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I recently got two Ecobee 3 lite’s (which don’t include sensors) and an Ecobee 4 that has one but I wanted a bit more coverage on the different floors of my homes, because without the sensors it is just a regular wi-fi thermostat. The Ecobee thermostat’s main advantage is its ability to sense temperatures in various rooms with the extra sensors.
So, I order 4 room sensors of these to add to the 3-lites on the different floors. After some confusion with CS on how many sets are included (there are supposed to be two sets of 2), I finally received the 4 sensors. As another reviewer has said, there is some confusion with the Amazon page and for some reason, they can’t seem to figure out something priced per set, means more than one set (or pack) of sensors.
The sensors are very easy to install as you simply hold near the thermostat, pull the plastic battery tab and the thermostat automatically recognize it and asks to add it. You then select a name for it or give it its own unique name. It starts detecting the temperature immediately. I paired each sensor to different thermostats. Just hold the sensor next to the thermostat that you want to pair it to. The sensors do not interfere with one another. One small issue with the sensor is that it may read too warm initially, if you are holding it too long in your hand, making for an inaccurate average temp reading. Luckily, the sensor quickly corrects itself, but you may have your A/C come on briefly because of it.
The sensor is a simple square design with a logo and can be put on the wall or on the included stand. I do kind of wish the stand had a lock mechanism built in, although I haven’t really had any issue with the sensor staying on the stand. It is more for my being sure it will not fall off where it is.
My main complaint with the sensors are the lack of any type of low battery indicator. There is nothing on the sensors themselves and the Ecobee app does not tell you when the battery is low or dead. It may be some period of time before you notice it is time to change the battery, so it is an important function that should be added, with maybe a small led low battery indicator, along with the app letting you know as well. Each sensor requires a CR2032 battery when they need to be replaced. Just pop off the battery cover on the back and replace the battery. Considering these are low power device, the batteries should last several months or longer.
So far, they are working well at detecting motion and temperature. It remains to be seen though, the durability of the sensors. According to the specifications, the sensors have a 120-degree field of view and can detect motion up to 15 feet using an IR sensor. The sensors seem to detect occupancy for a period of time after the room becomes occupied.
Now these sensors, won’t create additional zones in your home as that is dependent on the system you have in your house, but will help create an average temperature between the various sensors to help heat or cool areas of the house that are occupied. You can manually adjust your vents to also aid in heating and cooling the areas of your home. For the sensors to be the most effective, it helps to enable the follow me and smart home settings in the sensor portion of the app.
The sensors have a good 3-year warranty.
I do think the sensors are a bit pricy at roughly 30 to 40 dollars each set (on sale) or more at regular price.
A word of caution, this item is two, packs of two sensors. When my package arrived, I only received a single package with two sensors in it. I had to call customer service and their initial reply was that there are two sensors in the package. I had to explain that I could buy a single two pack for $60.00 right on Amazon, and for $68.00 from the local home improvement store. After review, the rep agreed that this was indeed supposed to be two packages of two sensors (four total), and shipped another, which I am awaiting delivery.
As far as the remote sensors and the ecobee in general (I have an ecobee 4), it's a great thermostat. it really does improve the overall comfort in my home.
Onto customer service experience. When I first bought my Ecobee years ago (1st gen) the customer service was GREAT! Zero wait time, very pleasant rep on the phone walking me through things. That experience was had several times. Until I bought these sensors. I contacted customer support to help me brain storm and the guy was not in a good mood. He literally answered the phone "do you need something." I gave him the benefit of the doubt and thought that maybe he was having a bad day, we all have those. As the conversation went on, his attitude didn't change and was just in an irritated mood the whole time. I changed some settings and gave it a few days as he suggested. Still, no luck and still our room is hot during the night.
I'm going to give the sensors another month and if there is no change, I guess I'll have to go to the dark side and buy a Nest instead. :(