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Effective Apology: Mending Fences, Building Bridges, and Restoring Trust Paperback – May 1, 2009

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Product details

  • Paperback: 273 pages
  • Publisher: Berrett-Koehler Publishers; 1 edition (May 1, 2009)
  • Language: English
  • ISBN-10: 1576759016
  • ISBN-13: 978-1576759011
  • Product Dimensions: 5.5 x 0.8 x 8.4 inches
  • Shipping Weight: 13.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #836,368 in Books (See Top 100 in Books)
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on August 18, 2009
Format: Paperback
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on May 28, 2013
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on May 7, 2009
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on May 8, 2009
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on March 15, 2016
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on July 18, 2009
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on October 23, 2013
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