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Elder Abuse: Abusive Verbal Interactions


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(Oct 25, 2012)

Editorial Reviews

Resident abuse includes not only physical abuse but also verbal abuse.  Critical outbursts, impatience, sarcasm, and negativity are devastating and destructive to the well being of the resident. 

In this DVD, Dr. Stevens guides nursing assistants to provide examples of what should be considered as verbal abuse. The following situations are described as unacceptable in caring for a resident: using a threatening, judgmental or angry tone of voice; ridiculing a resident; using negative and critical  language; and not responding to a resident.

Positive communication contributes to quality of life. “Think of how you would feel, think of their feelings,” says one nursing assistant. Nursing assistants in long term care and assisted living as well as students preparing to work with the elderly will benefit from this program.

When sold by, this product is manufactured on demand using DVD-R recordable media.'s standard return policy will apply.

Special features


Product details

  • Producers: Susan Hannah Hadary
  • Format: NTSC
  • Region: All Regions
  • Number of discs: 1
  • DVD Release Date: October 25, 2012
  • Run Time: 23 minutes
  • Average Customer Review: Be the first to review this item
  • ASIN: B009WSC5YK
  • Amazon Best Sellers Rank: #903,561 in Movies & TV (See Top 100 in Movies & TV)
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