The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition) (Voices That Matter) 2nd Edition

by Jesse James Garrett (Author)

104 customer reviews

ISBN-13: 978-0321683687

ISBN-10: 0321683684

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From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications.

Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.

With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.

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Editorial Reviews

From the Back Cover

About the Author

Jesse James Garrett is co-founder and president of Adaptive Path, a user experience design consultancy. His contributions to the field include creating the seminal "Elements of User Experience" model; developing the Visual Vocabulary, a notation system for documenting user experience design; and defining Ajax, an approach to creating Web applications. Jesse has received Wired Magazine's Rave Award for Technology and has been named one of the "50 Most Important People on the Web" by PC World. His client work includes engagements for Twitter, NPR, Skype, Harvard Business Review, and Crayola. He is a frequent keynote speaker addressing audiences around the world on product design, user experience, and innovation

Product details

Series: Voices That Matter
Paperback: 192 pages
Publisher: New Riders; 2 edition (December 26, 2010)
Language: English
ISBN-10: 0321683684
ISBN-13: 978-0321683687
Product Dimensions: 7 x 0.5 x 9 inches
Shipping Weight: 12 ounces (View shipping rates and policies)
Average Customer Review: 104 customer reviews
Amazon Best Sellers Rank: #42,354 in Books (See Top 100 in Books)
- #30 in Books > Computers & Technology > Computer Science > Human-Computer Interaction
- #48 in Books > Computers & Technology > Web Development & Design > Web Design
- #434 in Books > Textbooks > Computer Science

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Customer reviews

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Excellent introduction to UI design process and best-practices guide

August 3, 2015

Format: PaperbackVerified Purchase

Having worked in this industry for many years, I was pleasantly surprised to come across such a clear primer. Although this book borders on conceptual, it covers enough practical details to make it an invaluable resource for those new to the trade, or anyone looking to improve their process with industry best practices. This is a book I will now highly recommend to anyone new to our organization. It also provided me with a great set of tools to help explain the process to others (including clients). If you are an expert looking for specific details and/or a cookbook style approach, you probably want to look elsewhere -- for everyone else, it's worth picking up.

4 people found this helpful5 people found this helpful

Kindle Customer

Lacks concrete examples for actual interaction design beat practices

March 3, 2018

Format: Kindle EditionVerified Purchase

I think that the this is a good book, but it kinda falls short ehen it comes to concrete examples of planning interaction.

As far as I understood, the author suggest using the framework described in the book for managing software solutions as a whole. The framework itself is not bad, but the scope, strategy and stru ture planes kinda try to steal away the glory from the good old fashioned software requirement specification document.

One person found this helpful2 people found this helpful

It never wears out

July 20, 2017

Format: PaperbackVerified Purchase

I like this book mostly because it's one of the first UX Books for digital, it says a lot without being long winded (concise but eloquent) and it all still applies today.

One person found this helpful2 people found this helpful

Must read for UX beginners

July 21, 2014

Format: PaperbackVerified Purchase

JJG's elements of User Experience is an awesome book for the beginning UX designer. I never went to school for UX but after reading Steve Krug's Don't Make Me Think and JJG's Elements, I felt as though a lot of the design decisions I was already making were justified. JJG's visuals are well known within the industry and I have copies of them downloaded from his site and posted to the wall of my cube as reminders when I jump into any new project.

2 people found this helpful3 people found this helpful

A guide with the best practices for user-centered design for the web

March 18, 2007

Format: PaperbackVerified Purchase

Garrett has made a reputation in the Web world through his time at the helm of Adaptive Path, which he founded several years ago. Back in 2002, he published this book, aimed at providing a framework for designing for the Web (and arguably for other media) with the user in mind. His proposed methodology is so effective that, even five years after the publishing date, the book still is valuable and relevant. The only parts in the book where time has made it less useful are the sections at the end of each chapter, where Garrett proposes Further Reading resources, many of which have already been superseded with more recent publications.

As for the framework, Garrett proposes an approach that goes from general to specific, laying out the groundwork first by getting the strategy plane solidified with clear site objectives based on user needs. Once the strategy is clear, the scope of the project can be defined, through functional specifications and a description of content requirements. The next layer up corresponds to the structure plane, where interaction design and information architecture take place. Next up, in the skeleton plane the interface, navigation and information design (in the form of the familiar wireframes) can be designed, leaving for last the visual design at the surface plane.

As a web project manager and product manager for many years, I found Garrett's "Elements of User Experience" a confirmation of the best practices that anybody wanting to succeed at creating successful web products should take into account throughout the pre-production and production phases.

6 people found this helpful7 people found this helpful

Essential concepts presented clearly

May 30, 2007

Format: PaperbackVerified Purchase

I wish I'd bought this book when it came out, as it serves well as a foundation for those new to the field. Garrett presents key organizing concepts of user-centered design in a quick, pleasurable read. A visually clean, balanced layout with lots of white space embodies parallel print design principles. My one critique is that the graphics occasionally miss the mark by oversimplifying or confusing textually-articulated concepts. In a world of many words, this book trims the fat and gets the concepts across as well as any I have seen. I recommend it not only for newcomers, but for seasoned practitioners, who may find, as I did, a concise summary worth its place on the bookshelf.

2 people found this helpful3 people found this helpful

A classic, the absolute standard

July 6, 2014

Format: Kindle EditionVerified Purchase

Directness of insight and exemplary logical organization of substantive content, all within a brief, compact volume makes this a book of many virtues. In my considered and informed opinion this is the absolute standard text (or 'bible' if you will) for understanding what user experience design is all about. My main go-to book for how to proceed and how to frame and approach the problems whenever tackling a new user experience project.

One person found this helpful

Designed4use Inc

Better IA through better understanding of the Dev Process

May 19, 2006

Format: PaperbackVerified Purchase

JJG has enlightened me about the 5 layers of User Experience Design: Strategy, Scope, Structure, Skeleton, and Surface. I have learned that the traditional Information Architecture of categorizing, labeling, and indexing data leaves much to be desired when trying to have a significant impact on the User-friendly outcome of a web application's Software Development Lifecycle.

While we as IAs strive to design software interface that is intuitive; we must start with the fundamentals of good SDLC process before we can hope to deliver good User Experience. There is no magic formula; however, we CAN produce browser enabled software which is truly easy to use, if we place the proper emphasis on key elements like requirements gathering, wireframes, navigation, and interaction design. The surface layer is just the tip of the iceberg when it comes to delivering a positive customer experience on the web.

6 people found this helpful7 people found this helpful

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