- Paperback: 208 pages
- Publisher: New Riders (October 21, 2002)
- Language: English
- ISBN-10: 0735712026
- ISBN-13: 978-0735712027
- Product Dimensions: 7 x 0.4 x 9 inches
- Shipping Weight: 13.6 ounces
- Average Customer Review: 105 customer reviews
- Amazon Best Sellers Rank: #212,558 in Books (See Top 100 in Books)
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The Elements of User Experience: User-Centered Design for the Web
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"Finally, a concise explanation of User Experience that synthesizes its many disparate parts. Clear-headed, readable, and necessary." -- Louis Rosenfeld, Co-author of Information Architecture for the World Wide Web
"Finally, a concise explanation of User Experience that synthesizes its many disparate parts." -- Louis Rosenfeld, co-author of Information Architecture for the World Wide Web
"Garrett brings incisive clarity to the complex process of providing a high-quality experience to people who use your web site." -- Alan Cooper, Author of About Face and The Inmates Are Running the Asylum
"Garrett brings incisive clarity to the process of providing a high-quality experience to the people who use your web site." -- Alan Cooper, author of About Face and The Inmates are Running the Asylum
"Garrett has finally expanded his famous diagram into a book that clarifies the entire jumbled field of user experience design." -- Steve Krug, Author of Don't Make Me Think!
From the Author
I really love the web. I really hate bad web sites. One day I was sitting on the back patio of Carbon IQ with Jeff Veen, and mentioned both of these sentiments. I said, "Dang it, if people would just slow down and do a few blueprints before they made web sites, they'd all improve 200%. I mean, it doesn't take that much -- you just talk to some users, do a couple card sorts, and blooie! a better web site." And he said, "You should write a book." Well, it's a year later, and I have written a book. My brain is now sitting in your hands, between these covers. I still spend a lot of time online -- so far I found a career, a husband, a car, a publisher, and many tickets to exotic locales all online. I love the web -- it has the power to change people's lives. I still hate bad web sites though, and now I'd like to encourage you to read this book and go make some good ones. Please. I'll swing by when you're done.
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As for the framework, Garrett proposes an approach that goes from general to specific, laying out the groundwork first by getting the strategy plane solidified with clear site objectives based on user needs. Once the strategy is clear, the scope of the project can be defined, through functional specifications and a description of content requirements. The next layer up corresponds to the structure plane, where interaction design and information architecture take place. Next up, in the skeleton plane the interface, navigation and information design (in the form of the familiar wireframes) can be designed, leaving for last the visual design at the surface plane.
As a web project manager and product manager for many years, I found Garrett's "Elements of User Experience" a confirmation of the best practices that anybody wanting to succeed at creating successful web products should take into account throughout the pre-production and production phases.