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1.76 mi | Ashburn 20147
Ember Temperature Control Smart Mug 2, 14 Oz, App-Controlled Heated Coffee Mug with 80 Min Battery Life and Improved Design, Black
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Learn more about free returns.- Go to your orders and start the return
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- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
| Brand | Ember |
| Color | Black |
| Special Feature | Scratch Resistant, Programmable |
| Theme | Holiday |
| Recommended Uses For Product | Home |
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About this item
- Perfect Temperature Everytime: Ember Mug 2 offers up to 80 minutes of heat (120°F to 145°F) or all-day warmth on its charging coaster. Ideal for keeping drinks at the perfect temperature, perfect for desk use or as a thoughtful gift.
- Smart or Standalone: Use the Ember app to set precise temperatures and get notifications. Without the app, the mug defaults to 135°F and remembers the last setting for a consistent experience.
- Auto Sleep & Sensors: The mug wakes up when hot liquid is poured and goes to sleep based on motion detection. Features like auto sleep and memory ensure your drink is always at the right temperature.
- Hand Wash Only: An updated scratch-resistant coating is safe to hand wash; Ember Mug 2 is IPX7 rated and fully submersible up to 1 meter deepHand Wash Safe: Ember Mug 2 is hand wash only with a scratch-resistant coating. Fully submersible up to 1 meter, it’s easy to clean and perfect for any hot drink. Do not place in the dishwasher.
- Smart LED Indicator: The LED lights up to show when your drink is at the perfect temperature, making it easy to know when your beverage is ready.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers appreciate the coffee temperature and mug quality of the product. They find it keeps the coffee at the perfect temperature for drinking, and the temperature can be customized with the app. However, some customers feel the convenience of the product does not warrant its price. There are differing views on its functionality.
AI-generated from the text of customer reviews
Customers like the coffee temperature. They say it keeps the coffee at the perfect temperature for drinking, can be set to a lower temperature that increases the time before brewing, and heats up their beverage to HOT rather quickly. No more re-heating their tea or coffee in the microwave. The temperature can be customized with the app, and they've had piping hot, tasty coffee all morning for 2 days now.
"...While on the charger, it will heat up your beverage to HOT rather quickly. While off of the charger it takes way too long to do so...." Read more
"...setup use very easy just charge your mug and download the app to set your preferred temperature...." Read more
"...Application is easy to use and control the temperature. She uses it nearly every evening to drink her tea. Looks good...." Read more
"...prefer the 10oz Ember because of its size and because it can be set to a lower temperature that increases the time before a skin forms...." Read more
Customers like the mug quality. They say it keeps their coffee nice and warm, with a perfect temperature. The weight is similar to standard mugs, and it's a great purchase for any coffee or tea drinker.
"This is the most excellent Coffee mug. Definitely get the larger one...." Read more
"...months (Originally 3 star), I have to reduce its rating... The mug itself is great, works well, and does what it says...." Read more
"...Bottom line: It's a great mug, but you need to be careful with the parts..." Read more
"...The coffee taste was delicious and amazing. When you set it up, it kept the coffee hot for about an hour. The gold color is so beautiful." Read more
Customers have different experiences with the product's functionality. Some say it works well, but not for more than an hour, even with a full charge. They mention it keeps their coffee nice and perfect temperature, works on 110/220V if you need to travel, and is perfect for their office. Others say it quit working, only works for 80 minutes, or malfunctions easily.
"...10+ Min on average to reach your preferred temperature, the mug works on 110/220v if you need to travel...." Read more
"...to reduce its rating... The mug itself is great, works well, and does what it says. It keeps my drinks at the temperature I set it to...." Read more
"...worked 3 days past the return window, so I am stuck with a mug that doesn't work, and Ember's customer support is worthless...." Read more
"...Works for about an hour , longer if you always put it back in the plate ( charger) ...." Read more
Customers are unhappy with the value for money. They say the cups are overpriced and don't last long. The product is functional but marketed as a luxury item, with a history of problems and iffy functionality.
"...These mugs are expensive! I was even skeptical about having to use an app to operate the mug...." Read more
"...BUT DOES IT SOLVE THE COLD COFFEE PROBLEM? Ember is expensive. For that price, it should ensure I never have cold coffee again...." Read more
"...EXCELLENT PRODUCT - worth the money!" Read more
"...it is a little pricey but i think it’s a great thing to get if you or your friend is a avid coffee drinker!" Read more
Reviews with images
Coffee time
Top reviews from the United States
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- Reviewed in the United States on February 7, 2025
5.0 out of 5 stars By far the best cup to keep your coffee warm, A tad on the expensive side though.
Color: BlackSize: 14 ozVerified PurchaseThis is the most excellent Coffee mug. Definitely get the larger one. I have multiple charging stations so after about 30 minutes if I am not done I can search one out to recharge. Sometimes it gets fooled if the liquid in the cup is too cold. It wont resurrect a really cold cup of coffee. But it will bring a warm one back in line over about 130 degrees. I really prefer the black one because the white one is a bit difficult to clean, UNLESS, you use a magic sponge, those work great for tuning up a white one. Also their customer service is really good. I had a problem with my charging base and they replaced it quickly.
- Reviewed in the United States on November 7, 2024Color: BlackSize: 10 ozVerified PurchaseIn the beginning, you will receive your mug in beautiful packaging and it will work as you wish.
The empty mug weight is 414g which is a little heavy but the handle is very comfortable. The first setup use very easy just charge your mug and download the app to set your preferred temperature.
Once you set the temperature you need 10+ Min on average to reach your preferred temperature, the mug works on 110/220v if you need to travel. Please take a couple of minutes to read the user manual to avoid any short circuit while you charge the mug.
PROS:
1- Great build quality, just don't use a metal spoon to avoid scratches.
2- The average time depending on the temperature is 70 Min which is doing what is supposed to be done, and the actual temperature of the drink is similar to what is displayed on the app.
3- Smooth app to control and easy to connect, and the mug will automatically off if the mug is empty.
CONS:
1- The charging time is very long more than two hours to get fully charged, this is very annoying!!
2- The battery percentage decreases rapidly after a full charge until it reaches 3%, where it remains for a long time. I believe a software update is needed.
3- I would like to see a 70 C degree nether than 62.5 to drink a black tea.
5.0 out of 5 starsIn the beginning, you will receive your mug in beautiful packaging and it will work as you wish.Always enjoy a cup of hot coffee
Reviewed in the United States on November 7, 2024
The empty mug weight is 414g which is a little heavy but the handle is very comfortable. The first setup use very easy just charge your mug and download the app to set your preferred temperature.
Once you set the temperature you need 10+ Min on average to reach your preferred temperature, the mug works on 110/220v if you need to travel. Please take a couple of minutes to read the user manual to avoid any short circuit while you charge the mug.
PROS:
1- Great build quality, just don't use a metal spoon to avoid scratches.
2- The average time depending on the temperature is 70 Min which is doing what is supposed to be done, and the actual temperature of the drink is similar to what is displayed on the app.
3- Smooth app to control and easy to connect, and the mug will automatically off if the mug is empty.
CONS:
1- The charging time is very long more than two hours to get fully charged, this is very annoying!!
2- The battery percentage decreases rapidly after a full charge until it reaches 3%, where it remains for a long time. I believe a software update is needed.
3- I would like to see a 70 C degree nether than 62.5 to drink a black tea.
Images in this review
- Reviewed in the United States on February 3, 2025Color: WhiteSize: 10 ozVerified PurchaseThis product is quite impressive. While on the charger it will keep your beverage HOT all day. Off of the charger it keeps it HOT for 1 hr. While on the charger, it will heat up your beverage to HOT rather quickly. While off of the charger it takes way too long to do so. The product itself is amazing and I really recommend it for everyone who takes their time drinking and enjoying tea or coffee. I got this for my wife for Christmas because she constantly has to microwave her coffee because we have 5 children … but mainly because the 19 month old is demanding lol. I just regret getting a 10oz. I didn’t realize how tiny 10oz is because I assumed most mugs are 8oz. Wrong! lol. I am exchanging this for the 14oz. With the 10oz, once you put the coffee there’s hardly room for creamer and sugar (when it comes to a real coffee drinker). I gave it 5 stars because the product works excellently. The app is very impressive and fun (to me). I love to watch on the app how the T° of the coffee goes down immediately after pouring in creamer. I love it.
You can customize the color code of the light on the mug and name the mug in the app. You can also set the T° you want your beverage to be going forward (set it and forget it). It’s awesome. I watched a YouTube video about the mug and the review said they don’t think it’s worth the $ although the product worked really well. That’s kind of an oxymoron. I think you’re getting what you pay for and in a good way. Your beverage literally stays HOT or (if you want) warm until the very last drop. I don’t often drink coffee or even tea, but when I do it’s Dos Equis lol jk… when’s I do I can’t stand where the last few sips are cold. I want to get one for myself except I hardly drink tea or coffee, just to show you how great the product is. I think the 10oz is too tiny. 10oz might not be as necessary to be in the size of a tech mug since it’s not much to begin with and can be finished rather quickly (although my wife still appreciates it in her lifestyle). For the real tea and coffee drinkers out there I highly recommend this product, but the largest versions.
- Reviewed in the United States on May 29, 2022Color: BlackSize: 14 ozVerified PurchaseThe original review was accurate, but now that I've had the mug for 6 months (Originally 3 star), I have to reduce its rating... The mug itself is great, works well, and does what it says. It keeps my drinks at the temperature I set it to. The reason I'm reducing the rating here for 2 reasons.
1) Trying to reach an actual person or something more intelligent than an automated help desk, is seeming to be nearly impossible.
- To expand on this: I have been unable to find any contact information to report any issues I do have with the mug or software (I have no issues with the mug so far, but the software annoys me to no end).
2) The software for the mug is so far below par, that they might as well just have a digital display on the side to show the temp and just set it that way.
- Let me expand on this:
a) If you don't keep your mug paired, ie: carry it with you 100% of the time, anytime it isn't paired, it forgets its pairing, and you have to go through the pairing procedure again to reconnect it. My car is a 2014, and the BlueTooth in it remembers my phone when I start it up, but this mug cannot.
b) There's no way to override the heating to ON, if the sensor doesn't trigger to say the mug isn't empty, it won't turn on, even in the software Bluetooth connection. Through some digging, it states that it determines if it's empty by the significant difference in temperature: The mug is cold, pour warm to hot fluid in it, and it detects the temp change and determines it's not empty. I understand this is probably a safety feature to prevent the mug from burning out, but there should be some way to turn it on when you put room temp liquid into a room temp mug. (I usually make a batch of tea, and if I don't finish it all in a day, I use it the next day, I shouldn't have to microwave the first cup just to get it hot enough for the mug to realize it's full.)
So in summary:
-The mug is absolutely great, so far it's held up fine, with no chips/scratches. Works great to keep temp set.
-Software needs a LOT of work. The biggest issue is the Bluetooth connection/protocol. I shouldn't have to re-pair it every day just to connect to the mug to change it from Tea to coffee, or some other temp for a different drink.
-Better contact forms, for when you can't resolve the problem via automated help.
I'm hoping that by rating this at only 1 star, maybe I'll get a way to contact the company, or at least they'll read this review and take the issues under advisement. Maybe even make a suggestions/complaints form to get these issues noticed so they know what to work on. Until I see a way to contact a live person, even if it's just email, or something simple, I cannot rate this higher than a 1. IF I were having a real issue with this mug (like it not working) I'd be out the money it cost me to buy it.
Original Review Below this line:
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Keeps my tea at the temperature I set, making every sip enjoyable.
Pros:
Heats relatively fast
Keeps Temp very well.
Con's:
It's for Right Handers, if you're left-handed, (or hold the mug in your left hand), the LED is on the back side where you can't see it (less of a problem while you're actually holding it), but if you set it down for grabbing with your left hand you can't see the LED.
The software is a little glitchy. I tried setting it to Celsius for a little bit, then when I tried to switch it back to Fahrenheit, it wouldn't switch, I had to reset the app completely to default to get it back to Fahrenheit.
Couldn't find a contact form for issues (like the above software glitch), or suggestions.
Top reviews from other countries
SoilsReviewed in Canada on February 12, 20255.0 out of 5 stars Great purchase
Color: CopperSize: 10 ozVerified PurchaseI received this ember 10 oz mug today. It was advertised as used - very good and it’s totally true. Some wear but functional as a new one. Well packaged too. I am very satisfied.
I received this ember 10 oz mug today. It was advertised as used - very good and it’s totally true. Some wear but functional as a new one. Well packaged too. I am very satisfied.5.0 out of 5 stars
SoilsGreat purchase
Reviewed in Canada on February 12, 2025
Images in this review
Nancy E WilliamsReviewed in Canada on January 14, 20255.0 out of 5 stars Ember forever!
Color: Rose GoldSize: 10 ozVerified PurchaseI can't say enough about my Ember. The company itself is great and has EXCELLENT customer service!
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betsReviewed in Canada on December 3, 20245.0 out of 5 stars Tres efficace
Color: Sage GreenSize: 14 ozVerified PurchasePersonnelle
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manuelsReviewed in Mexico on September 20, 20241.0 out of 5 stars Parece un producto de segunda mano
Color: CopperSize: 10 ozVerified PurchaseMe llego sin caja, envuelto en plástico, sin manuales ni garantía. Dudo mucho de que fuera nuevo
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Rodrigo U.Reviewed in Mexico on July 15, 20245.0 out of 5 stars La mejor compra para los amantes del café
Color: BlackSize: 14 ozVerified PurchasePoder tomar tu café a la temperatura exacta, sin tener que preocuparte por el tiempo que pase es una MA-RA-VI-LLA. No sé cómo pude pasar tanto tiempo sin una, me fascinó! Si estás dudando en si vale la pena o no, la respuesta es sí, mil veces!



