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Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing Paperback – October 17, 2012
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About the Author
Dr. Mary Lacity is Curators' Professor of Information Systems at the University of Missouri-St. Louis. She is also Co-chair of the IAOP Midwest Chapter and Industry Advisor for the Outsourcing Angels and the Everest Group. She has published 14 books and over 100 academic and practitioner papers. Dr. Joseph W. Rottman is the Director of the International Business Institute, an Associate Professor of Information Systems, and a Research Fellow in the Center for International Studies at the University of Missouri-St. Louis. He has conducted case studies in over 40 firms and has been engaged by Fortune 500 firms to analyze their offshore strategies. Prof. Erran Carmel is the International Business Professor at American University, where he also teaches and has served as department chair in Information Technology. He has written over 90 articles, reports, and manuscripts and consults and speaks to industry and professional groups around the world.
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