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Emotional Intelligence 2.0 Hardcover – June 16, 2009

4.0 out of 5 stars 720 customer reviews

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Editorial Reviews

From the Inside Flap

"Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way."
--THE DALAI LAMA

"Emotional Intelligence 2.0 is a fast read with compelling anecdotes and good context in which to understand and improve your score."
--NEWSWEEK

For the first time ever in a book, TalentSmart's revolutionary program helps people identify their EQ skills, build these skills into strengths, and enjoy consistent performance in the pursuit of important life objectives. The book contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs.

Includes a passcode for online access to the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, which will show you where your EQ stands today and what you can do to begin maximizing it immediately.

Rooted in sound research involving more than 500,000 responses, this new edition of the test will:

-- Pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.

-- Reveal the specific behaviors responsible for your EQ scores.

-- Allow you to test yourself a second time to measure how much your EQ has increased from your efforts.

The book's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage.

With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?

---

From the Back Cover

"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes."
--The Washington Post

"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?"
--Newsday

"Gives abundant, practical findings and insights with emphasis on how to develop EQ. Research shows convincingly that EQ is more important than IQ."
--Stephen R. Covey, author, The 7 Habits of Highly Effective People

"This book can drastically change the way you think about success...read it twice."
--Patrick Lencioni, author, The Five Dysfunctions of a Team

ABOUT THE AUTHORS:
Drs. Travis Bradberry and Jean Greaves are award-winning authors and the cofounders of TalentSmart®, a consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence tests and training.

Their bestselling books have been translated into 28 languages, and are sold in more than 150 countries. Drs. Bradberry and Greaves have written for, or been covered by: Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., US News & World Report, Newsday, The Washington Post, and The Harvard Business Review.
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Product Details

  • Hardcover: 255 pages
  • Publisher: TalentSmart; Har/Dol En edition (June 16, 2009)
  • Language: English
  • ISBN-10: 0974320625
  • ISBN-13: 978-0974320625
  • Product Dimensions: 5 x 1 x 7.1 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (720 customer reviews)
  • Amazon Best Sellers Rank: #216 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
I read the authors' first emotional intelligence book, and I think that 2.0 is a huge improvement. Here's a chapter by chapter look at why:

FOREWORD BY PATRICK LENCIONI
Lencioni is one of those gurus that has sold millions of books, none about emotional intelligence (EQ). As Lencioni proclaims in the foreword, he's no EQ expert, but he sees everyday how critical a skill it is to have and he's so enthusiastic about this book because it's the first he's read that actually shows you how to increase your EQ and apply it in your life.

THE JOURNEY
This chapter opens with a riveting story of a surfer who is attacked by a great white shark in California. I won't spoil it by telling you how, but the story is a great illustration of the power of emotion and how important it is to understand and manage our emotions. This chapter also illustrates how our brains are wired to react to events emotionally before our reason kicks in, and it lays the groundwork for the process by which the rest of the book will teach you to increase your EQ.

THE BIG PICTURE
This chapter teaches what EQ is and what it isn't. For example, a lot of people mistakenly think that EQ is a part of your personality. To the contrary EQ is separate from your personality, just as it is separate from your intellect, or IQ. It begins to build your understanding of emotions by showing what the five core emotions look like in varying degrees of intensity. Next the authors fun and engaging approach explains studies that illustrate how important EQ is in daily living. They show how your EQ impacts things like your tolerance for change, how you manage stress, even how much money you make!
Read more ›
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Format: Hardcover
This book is unlike any I've ever come across in its ability to enable me to do great things. The book states that it has a single purpose--increasing my EQ--and it accomplished this without a hitch. How? It has a self-contained, step-by-step, program that was customized to my score profile after I went online and used the included pass code to access an emotional intelligence test. I learned which areas where holding me back and which of the book's 66 strategies would increase my emotional intelligence the most.

The strategies are broken down according to the four emotional intelligence skills:

* Self-Awareness
* Self-Management
* Social Awareness
* Relationship Management

The strategies continue to be really helpful. I catch myself using them all the time. Some are counterintuitive, while others are common sense yet hard to apply consistently until following the techniques from the book. The book also illustrates stories of real people with high or low emotional intelligence in each of the four skills.

I bought the book because of the Patrick Lencini foreword and the endorsements from some of my favorite authors (Stephen Covey, Ken Blanchard, and the Dalai Lama), and I'm glad I did!
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Format: Hardcover
I was very impressed with this book. It's the first I've seen that actually shows you how to increase your emotional intelligence, rather than just explaining what emotional intelligence is. It's filled with strategies to increase each of the four emotional intelligence skills: self-awareness, self-management, social awareness, and relationship management. I found the strategies very helpful, particularly because the books gives access to an online test that (based upon your results) tells you which strategies will increase your EQ the most.

The authors use excellent anecdotes to illustrate various concepts, and their research is compelling and original. Some of the information on emotional intelligence and job title (e.g. CEOs have the lowest EQs in the workforce, on average), is very revealing. My favorite anecdote in the book is the riveting story of a surfer who survives a run in with a 5,000 pound great white, by using his emotional intelligence.

All in all, an outstanding read that's a great value at $13!
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Format: Hardcover
"Emotional Intelligence 2.0" is the second edition of a soft skills/career development book. Your EQ (emotional quotient) is the foundation for a large number of soft skills including flexibility, time management, trust, anger management and change tolerance. The book focuses on four areas: self awareness, self management, social awareness and relationship management. Each is illustrated with a scenario showing a good and bad example.

The book comes with an online test. It was basically two pages of questions asking you to rate yourself in various areas. I found it accurate in terms of what I know about my own soft skills strengths and weaknesses.

Some other things I liked about the book
1) It's small enough to fit in a large purse - making reading convenient.
2) The grouping of techniques and tips by area.
3) A large number of concrete things you can do to improve your soft skills.
4) The fact that each technique is only 2-3 pages - making it something you can read in the morning while having breakfast and focus on for the day.
5) The book was quite up to date - the Hudson River miracle plane landing in NYC (of only a few months ago) was one of the examples.
6) Emotion being listed as a sixth sense.
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