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Emotional Intelligence: Why It Can Matter More Than IQ Paperback – September 27, 2005
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“Good news to the employee looking for advancement [and] a wake-up call to organizations and corporations.”—The Christian Science Monitor
“Anyone interested in leadership . . . should get a copy of this book. In fact, I recommend it to all readers anywhere who want to see their organizations in the phone book in the year 2001.”—Warren Bennis, The New York Times Book Review
From the Back Cover
Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence, and shows how they determine our success in relationships, work, and even our physical well-being. What emerges is an entirely new way to talk about being smart.
The best news is that "emotional literacy" is not fixed early in life. Every parent, every teacher, every business leader, and everyone interested in a more civil society, has a stake in this compelling vision of human possibility.
- Paperback : 352 pages
- ISBN-10 : 9780553383713
- ISBN-13 : 978-0553383713
- Item Weight : 10.6 ounces
- Dimensions : 5.5 x 0.8 x 8.2 inches
- Publisher : Bantam; 10th Anniversary edition (September 27, 2005)
- Language: : English
- ASIN : 055338371X
- Best Sellers Rank: #5,048 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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1. The ability to handle impulses
2. The ability to handle difficulties and setbacks
3. The ability to handle pressure and anxiety.
Overall Emotional Intelligence is our meta-level ability to handle emotions and use them to our advantage. I discuss in more detail in the video above.
The chapter on children was particularly disturbing to me and, in my mind, discredited the entire book. There are differences between timidity, shyness and introversion, yet the author uses the terms interchangeably AND infers that "introversion can be cured". Tell Susan Kane that. Sheesh! I could not really get past these inaccuracies and false judgments about introverts, but to me they were big red flags. I put the book aside, really considering what the author was trying to convey, but could not get past it. The chapter lacked expertise and detachment, to say the least. These judgments about introverts illustrate how little the author understands this subject at all.
Or as the author repeats in almost every paragraph "in short". (Who edited this to allow for that?)
The Managing with Heart chapter I also thought was too simplistic. There are other dynamics at play in the workplace, as there are in life. How many people have been dragged into meetings where people talk and talk just to hear their own voices, where things go off-topic, where nothing gets resolved, where everything gets "tabled" for the next unproductive meeting? A lot of times these alpha managers (male and female) know exactly what they are doing when the ridicule publicly. It has nothing to do with EI and a lot to do with ego. I suppose you could say that is a component of healthy EI, but the author never goes into ego or narcissism.
Anyway, these things bothered me - A LOT - and forced me to take a break from the book. The author just lost so much credibility with me. I had heard so many references to this book that I was actually excited to read it. I am sorry to say just how disappointing and frustrating the experience has been.
There is a difference between knowledge and wisdom. Knowledge is about the facts. Wisdom is about understanding and applying those facts. Miles Kington quipped, “Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad."
Without understanding, everything we know is useless. We need more understanding and that is where emotional intelligence comes in.
I love working in higher education because I get to interact with so many students majoring in a variety of fields. I get to learn about so much just by association. But I also get to see students connect the dots throughout their liberal arts education. The English major may not like his chemistry class and the Biology major probably abhors here art class, but I enjoy seeing these students expand their minds and gain perspectives connecting academic fields together.
Additionally, I enjoy seeing students live in community, learning to connect their academics to the lives. In life changing moments to the mundane of the everyday, this is where students learn emotional intelligence.
Emotional Intelligence is one of those foundational works that everyone needs to read. It simply shapes how you think about everything you do and everything you are.
Though the whole book as great, I greatly enjoyed the section on optimism. How optimistic you are about life has a huge impact. Your sense of optimism is more predictive of your success than your intelligence. Giving someone optimism is crucial. “People’s beliefs about their abilities have a profound effect on those abilities. Ability is not a fixed property”
I also found the section on dealing with tragedy or difficult memories particularly interesting. I already knew about the chasm between our emotions and the inability to communicate them effectively. (This is why it is hard to explain the reasons you love someone and why listing pros and cons seems absurd). But I never thought about the importance of communicating terrible emotions into words. “People’s emotions are rarely put into words; for more often they are expressed through other cues.” This is probably why just going to therapy just once can be beneficial. Putting horrible memories into words can help you confine and control the emotion.
This book is a new favorite. It is a must read.
Top reviews from other countries
The only thing I would say is that though the book is an eye opener to why we are the way we are and that perhaps it's not our fault, (or anyone else's for that matter) it is only an eye opener and an introduction to the possibility of change through understanding and further research and does not really offer any practical advice that can be applied by ourselves to ourselves to help self improve and the only advice to help with others, mainly children, is from what we can glean from the anecdotal evidence from various studies, groups and experimental approaches tried by various schools, universities and programmes. There is no summing up of all the findings to create some kind of guide as to how to help your children, or indeed yourself, to be a more emotionally intelligent being.
Verge shameful and very disastrous.
I ordered more than 5 books and 5 of them are pirated (copied from the orginal, Duplicate copy)
I only wish I had come across this book years ago.
Sometimes it gets to scientific, but for the most part it a good read ( not a book to enjoy). This book is a keeper. I will be adding to my permanent library. I will be reading this book over and over ( it that good).
It's given me a lot of insight into myself and why I am the way I am.
It shows how to understand how conflicts arise and how to reduce, disarm potential conflicts.
How to empathise and build a good self ethic.
But beats way too much around the bush.
Thought it was an amazing book after reading the reviews.
Don't be mislead by my comments its a good book but definetely overrated.
I like the way the book lined nature (creation, humanity) with science. It attest to the truth already known. Love is the way! Understanding is key!
Advanced English grammar. Highly descriptive and provide answers for high temperaments and how to positively explain to yourself to avoid a misunderstanding leading to anger.
I recommend the book to those in search of answers to emotional excesses - anger, anxiety, emotional disconnect, inability to maintain friendships and relationships with opposite sex etc.