- Audible Audio Edition
- Listening Length: 4 hours and 49 minutes
- Program Type: Audiobook
- Version: Unabridged
- Publisher: Penguin Audio
- Audible.com Release Date: March 8, 2011
- Language: English
- ASIN: B004R0U3S8
- Amazon Best Sellers Rank:
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Enchantment: The Art of Changing Hearts, Minds, and Actions Audiobook – Unabridged
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Top customer reviews
I'm in sales as a territory manager in the Carolinas for a manufacturer in the natural products industry. From reading this book, I was able to glean principles to apply in my day to day business with accounts; even though I think this book is geared more toward entrepreneurs.
I read a review where someone said this book was too simple. Exactly! I think the book was suppose to be simple. Just as doing business with anyone today should be made simple. This is one of the points I take from 'Enchantment', how to simplify business with the accounts and consumers I come into contact with.
The "How To Achieve Likeability" and "How To Achieve Trustworthiness" are two factors that play a big role in what I do in sales. So the bottom line for me here is, it's about building and maintaining the relationship. This makes doing business easier in the long run.
The company I work for gives their territory managers multi-paged pitch books to use in selling promotions to accounts. I dislike using them. Too many pages. Guy's 10-20-30 rule is what I now follow. I tweak my Keynote presentations to make them short and sweet. All the other information from the pitch-books I learn and can relay without a slide.
He recommends it to anyone wanting to read a good book.
The greater your goals, the more you'll need to change people's hearts, minds, and actions. This is especially true if you have few resources and big competitors. Enchantment is a process, not an event. You want your efforts to endure, and this requires that people internalize your cause, reciprocate, and fulfill their commitments. Enchantment transforms situations and relationships. It converts hostility into civility. It changes skeptics and cynics into believers. When you enchant people, your goal is not to make money from them or to get them to do what you want, but to fill them with delight. This book is about touching hearts, building relationships and changing the world.
Guy Kawasaki stated that he studied twenty books on the subjects of influence and persuasion before he wrote "Enchantment: The Art of Changing Hearts, Minds, and Actions". He listed these books in a bibliography at the end of this book. I believe the research that Mr. Kawasaki did for this book was outstanding. He gleaned the best information from these books and then added many stories from personal experiences that prove his research true. The following chapters are included in the book;
How To Achieve Likability
How To Achieve Trustworthiness
How To Prepare
How To Launch
How To Overcome Resistance
How To Make Enchantment Endure
How To Use Push Technology
How To Use Pull Technology
How To Enchant Your Employees
How To Enchant Your Boss
How To Resist Enchantment
As you can see, most of the chapter headings begin with the words "How To". This book provides specific instructions and real-life stories about how to use "enchantment" to improve your business and your life. The principles in this book can be applied to all aspects of your life. It is time to change our focus from "what can I get from this?" to "how can I fill you with delight?" I believe this is one of the hottest books on the market today. Yes, I am enchanted!
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Doumo Arigatou, Kawasaki-San!
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