Epson WorkForce 615 Wireless Color Inkjet All-in-One Color Printer, Copier, Fax Machine, Scanner
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Top Customer Reviews
Personally, I would have given this printer zero stars, but that was not an option. DO YOURSELF A FAVOR AND AVOID THIS PIECE OF GARBAGE!!!
This printer and the customer service are just the icing on the cake. I have also the RX595 printer which suddenly decided it does not want to recognize ink cartridges. Gives the message to make sure I am using an Epson cartridge. Went out and bought a complete set for about $90 and of course nothing. Well, I figured I'd work that out later and picked up this workforce 615.
I was very excited about this printer as my main focus was on a quality machine with built in wireless. Well, the machine still works although the print quality to me any way is a bit disappointing. Maybe I was just expecting too much after the 595. The real problem is that the wireless in this printer went out after about 3 months. I went through all of Epson's online support and FAQ's to no avail. Sent an email and they told me it was probably the printer and I should call for warranty. Really, after only 3 months, that sucks but OK. I called and for over an hour was on the phone with tech support. They insisted that even though it will work wire to the router and even though all other wireless devices work and nothing has been changed at the house it can't possibly the printer. I asked for a supervisor and of course "Joe" the person I was passed to hung up on me! Spent another hour on the phone today with some tech that kept telling me to check my computer and router settings even though the printer showed that it's wireless was disabled and would not come on. Well, OK I'll go along.Read more ›
However, the ink is very expensive and the printer does not allow all the ink in the cartridge to be used when printing. It says the ink is low and will not finish the job until the cartridges are replaced. Overall, it has been expensive to purchase genuine Epson ink and it's just a slap in the face when the printer says that the genuine cartridge is empty and its not! (I broke one open because I could hear some in when I shook it.
When I purchased it I thought I could buy the knockoff cartridges however this has proven to be somewhat difficult. Some knockoff cartridges have a computer chip that fools the printer into thinking it genuine Epson ink and then when you try to print something they don't work. In addition, some knockoffs don't even have a chip that works so you'll never know if they work or not because the printer rejects them.
I purchased a black Epson cartridge because I really needed to print a bunch of papers for school. It cost me $17 dollars at one of the big box stores. When that cartridge ran out I took a chance with these knockoffs and they worked perfectly!!Epson Compatible Cartridge Ink # 69 T069 6 Pack Combo 3 Black, 1 Cyan, 1 Magenata, 1 Yellow but the ink quality is not nearly as good.
Wifi Connectivity: the WiFi connectivity allows you to print without having to connect your computer to the printer - great for families with multiple computers that all use the printer.
Photo Printing: good looking photos when Epson ink and photo paper is used.Read more ›
Most Recent Customer Reviews
Do not buy this printer. I cannot stress that enough. Zero stars. It can't print in B&W if you don't have color ink in there, if you don't use it for a while it uses up half... Read morePublished 14 months ago by GEP23
Very disappointed. Was surprised that Apple bundled this product and encouraged me to purchase it at the Apple store. Again, very disappointed. Read morePublished 17 months ago by Chaz Sko
A great replacement for our old system printer. Quiet, speedy and very versatile. It combines a printer, copier and a scanner all into one good package.Published on May 28, 2014 by Walter M. Daniels
Printer barely works, bad user interface, and difficult to use. Ink does NOT last long and the carriages give lots of error message. Read morePublished on May 23, 2014 by Ross Marks
Buy this printer if you are a SUCKER and want to get ripped off by having to FREQUENTLY replace ink cartridges - empty or jammed. Read morePublished on October 20, 2013 by gg123
This is the worst printer I've owned. It has stopped printing. I've wasted so much money on ink and gotten lousy prints in the process. How can this product pass quality control?Published on September 21, 2013 by A. Bedrossian
Worse printer I have ever owned. I have babied it along hoping updates
would fix the problems, no luck. Read more
Let me concur with the other negative reviews. I have had it only a few days. I will try to use it until one of the ink cartridges runs out (the printer will not print if any one... Read morePublished on March 30, 2013 by outdoors person
I will make this brief, this is a big failure a piece of crap. The paper gets jammed all the time, I am throwing it away now!!Published on November 26, 2012 by Shadi N Daoud