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The Essential Performance Review Handbook: A Quick and Handy Resource For Any Manager or HR Professional Paperback – May 20, 2010
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--Robert Bly, author of 101 Ways to Make Every Second Count
"This book should be required reading for all employers and their supervisors."
--Henry P. Baer, former chair of the labor & employment law practice, Skadden, Arps, Slate, Meagher & Flom LLP
About the Author
management design and implementation for a wide variety of clients. She is the coauthor of The Essential HR Handbook.
Top Customer Reviews
Also covered are the different types of reviews, scoring matrices, compensation, and compliance rules. While the book is geared toward anyone in a leadership role, I believe those who are in an HR position would benefit more from this book, as many of the book's examples are out of my control (i.e. as a manager, I simply employ the type of review established at my company).
The only downside to this book is that over 1/3 of it (70 pages!)contain example review forms. Once again, I must abide by the review form engineered by my company's HR leaders, thus I gained little from those pages.
"... these formal interactions between employees and their direct supervisors point out employee's strenghts and weeknesses, and include assessing the achievemnt of previous goals and setting new ones for the employee to work toward... Ideally the performance review is constructive, separate from discussion of compensation, and contains no surprises. It should reflect a series of discussions or mini-reviews that have been conducted throughout the year." (p 14)
Unfortunately, that ideal perspective is more goal than reality; realistically, most employees would argue their experience with the review process differs. Most employees do not get regular and explicit feedback from their managers and, consequentially, feel blind-sided by their manager's assessments.
The fact is that most large firms hold dear the appraisal process -- for fear of litigation by its employees from suits of unfair treatment, termination, discrimination, or harassment. By preparing and confirming delivery of a performance review in writing, companies hide behind the process as their ability to document status of work and goals, areas of problems, areas of strengths. Whether the employee agrees or not, the company has its documented file... just in case.
Despite my cavil, Sharon Armstrong shares crucial guidance and pointers throughout the book:
'- Fine overview of the employee's and manager's feelings towards this process. (p 15)
'- Guides both a supervisor and employee as to why a good performance appraisal process can be important.Read more ›
What stood out to me was all the great information on key concepts such as: keeping the appraisal personal and focused on the individual person and what motivates that specific employee; information on how to handle compensation as well as many useful tips for how to conduct the actual performance review discussions in a variety of situations. There are a number of sample appraisal forms included in the book, which provide great reference for any organization that is in the early stages of implementing a performance management process or an organization that is redesigning their current processes.
The book is full of excellent information that HR professionals and leaders will find very helpful and be able to utilize throughout their performance management cycles.
Most Recent Customer Reviews
Good Suggestions! Reviews look very organized and professional!Published 13 months ago by Frankie Villafuerte
At my job we have to write our own performance reviews then our manager reviews them and makes their edits and comments. Read morePublished on March 27, 2014 by Deborah
We were re-doing performance reviews and evaluations at work. This book had some great ideas and we used it as a reference quite a bit.Published on February 5, 2014 by Tasha Crandall
If your new to writing performance reviews this is a good book to get you started. I performed my first review using this book as a guideline and it went well.Published on February 3, 2014 by Amazon Customer
It was a good general text to start thinking about questions to pose for conducting a performance review. Read morePublished on August 5, 2013 by Alisson Atwell
It's that time of the year again for employee reviews and I decided to read this book to see if there was something I could learn to make the experience better. Read morePublished on January 29, 2013 by Robert Kirk
this is a very good book that contains excellent suggestions. it is very helpful and i would definitely recommend this book.Published on May 20, 2012 by kp
Ah, the dreaded performance review: You and your employee feel uncomfortable. Together, you either inadequately address issues that really matter or just mechanically fill out and... Read morePublished on April 4, 2012 by Rolf Dobelli
Doing a performance review is tough, but Sharon makes it easy with her conversational style, samples, tips, and suggestions. Read morePublished on June 20, 2011 by Brookie