Getting the download link through email is temporarily not available. Please check back later.
To get the free app, enter your mobile phone number.
The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success Paperback – July 30, 2013
ITPro.TV Video Training
Take advantage of IT courses online anywhere, anytime with ITPro.TV. Learn more.
Frequently Bought Together
Customers Who Bought This Item Also Bought
The Definitive Guide to Professional Behavior
Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation--all delivered in a quick, no-nonsense format.
"If you are looking for practical guidelines on how to conduct yourself in a business situation, what behaviors you need to use to get ahead, and how to be sure that you do not offend others, read this book!" -- MADELINE BELL, President and COO, The Children's Hospital of Philadelphia
"Pachter has once again done an excellent job at highlighting some key tools to succeed in leadership and how to conduct yourself in the workplace." -- JOSEPH A. BARONE, PharmD, FCCP, Acting Dean and Professor II, Rutgers University, Ernest Mario School of Pharmacy
"The pragmatic advice Barbara offers is sure to meaningfully help people be more confident and effective in multiple business situations." -- ELIZABETH WALKER, Vice President, Global Talent Management, Campbell Soup Company“Readable, well-organized . . . presents practical, sound advice on the most common situations involving business etiquette: communication, body language, dress, dining, telephone, and cell phone use, making presentations, job interviewing, and many other essentials. Recommended. All business collections and readership levels.” -- CHOICE
About the Author
BARBARA PACHTER is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker, coach, and author who has delivered more than 2,100 seminars throughout the world. For more information, visit www.pachter.com.
If you buy a new print edition of this book (or purchased one in the past), you can buy the Kindle edition for only $2.99 (Save 67%). Print edition purchase must be sold by Amazon. Learn more.
For thousands of qualifying books, your past, present, and future print-edition purchases now lets you buy the Kindle edition for $2.99 or less. (Textbooks available for $9.99 or less.)
Top Customer Reviews
From tips like dining (BMW keeps your water in the right place!) to the obvious don't talk negative about the boss on social media, the lack of manners some professionals express is not professional.
As I read the copy I received from NetGalley, I thought of my peers in the agriculture world and thought overall we're a pretty good group of people. I've seen others in airports and travel situations that could use this book.
Looking and acting your best comes across in attitude. How we present ourselves goes beyond what we say. Common courtesy please and thank you make a difference, but this book goes beyond that. Working a room, ordering wine, handling detractors during presentations - it's covered here. The cell phone and headset advice should be required reading!
It's an easy read with action points throughout. Those who heed common courtesy get further because they find more doors open. Worth the money and time to read and implement.
Someone told me recently: reading about etiquette?, who cares, we’re in the casual times.
I said may be, but in my opinion, today’s business world is driven by decision makers, global players, policy makers, VIP enterprises, think-tanks and other key actors that do care. And I want my friends, colleagues, customers, members of family and of course myself to move so close as possible around that small segment. And to do so, you need to know the etiquette rules.
Written in a pleasant, sometimes humorous way, with clever and easy-to-implement tips. A broad experience of Ms. Barbara Pachter and her collaborator Denise Cowie backrounds the theory.
As an Ariadne'e thread, Ms. Prachter seeks along her book to cause the enthusiasm of the reader, the job seeker, the candidate for a promotion, etc., for learning the key factors on etiquette.
Problems like the lack of confidence, the “putting-yourself-down” symptoms are well described along recommendations on how try to fix them.
I will keep this book for a long time; and I might even have to read it a couple of times as I practice these guidelines more and more.
I am very pleased with it and already notice improvement.
Most Recent Customer Reviews
Business Etiquette is an ok book. There are some good examples about etiquette and how to handle business situations. Read morePublished 4 months ago by SB—.
Great information. Gives you pause for thought on industry best practices.Published 6 months ago by Toby Groce
Great book. Quick read. Especially useful as a training tool for new interns or entry level staff. Read morePublished 11 months ago by TopChefAtHome
Eh. Didn't really tell me anything I didn't already know, as an accomplished professional. However this would probably be good for a college grad.Published 13 months ago by Lola's Mom
Excellent book! I bought one for each of my almost grown kids!!Published 17 months ago by Brian McKenna
I didn't think I'd actually like this book as much as I did, but it is wonderful. Clear concise advice that is easy to look up. I couldn't have asked for a better book!Published 17 months ago by molly