Eureka Boss Smart-Vac Upright HEPA Vacuum Cleaner, 4870MZ
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- Top rated by a leading consumer publication
- Onboard tools and stretch hose for above-floor cleaning; 30ft power cord
- Wide 15-inch cleaning path provides faster results; 3-stage dust trap system
- Motorized brush; 7-height adjustable brushroll; HEPA filtration system
- Upright vacuum with 12-amp motor cleans carpets and hard floors
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The BOSS SMART VAC captures dirt other cleaners don't and on more surfaces. This model has an Eureka patented SEALED HEPA system . A system that filters all the fine dirt through the HEPA filter for cleaner indoor air. It comes complete with on-board tools and a Power Paw Turbo that's designed for vertical cleaning of stairs and upholstery. When the unit is on in an upright position it is designed for the brushroll not to spin. This setup is designed to protect the consumer's carpet. It is possible to re-position the tab that switches from barefloors to carpets in the "upright position". The tab is intended to move only when the unit is moved out of its upright position.
Top rated by a leading consumer publication
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And I called Eureka before I returned it to make sure I wasn't getting defective ones and they said that's how they do it now! They tried to tell me it was a safety feature to stop the brushes and I told them that was SO much bull because I've had 3 others over the last 9 years that have always stopped when you placed it upright and then it simply resumes. They had to admit it was a horrible new design and they would report it to development? Meanwhile they have ruined their reputation and they need to look up the bad reviews about this on Amazon. Or simply ask women who vacuum A LOT (I have several cats and two large German Shepherds that shed horribly) if this was a good idea before they did this! If you use this to vacuum bare floors then this won't bother you, but this is mainly a vacuum for carpet!
You can tell I'm really disappointed that after all these years and 4 of these that I have to start researching and find another that I will like as much as I have like these over the years because nothing before sucked up stuff as strong as this and I love love bagged vacuums because I cannot stand to have dust in the air with bagless, I hate them. The attachments are so convenient!
People who complain about the hose stretching out over time are correct, but what they must not seem to realize is that when it does, just start placing it through the top loop in the handle and then down, it works and holds it perfectly.
Oh well, the re-engaging is a huge deal breaker for me since I vacuum carpet 99% of the time and cannot stand constantly bending all the way down to the floor and pressing that hard button to start vacuuming again. And since I have the 3 that stop and start again, it makes me more upset they changed this.
UPDATE: I was on the last day to send it back (it would be the 2nd one I was going to send back) because I can NOT stand having to bend down to switch to carpet every single time, So for one last time I tried to see if I could make it do what my others had done (roller brush stops when standing up and then starts again when you start vacuuming). I started flipping that brush roll/bare floors switch back and forth a 1000 times over and over really quick thinking I might can just break it and make it stay on carpet , LOL. And guess what ! I didn't break it, but it now will stop when I stand it up and will start back to vacuuming carpets again when I let the handle down! But ONLY 50% of time, but still way better than every single time.
Next, just as before, the toggle that switches back and forth to activate/deactivate the beater bar so you can go back and forth from carpet to bare floor stops working. Fortunately it stopped working in the ON position so I can vacuum my carpet but I have to be careful on bare floors because when the beater bar is on, it can scratch the wood. There is a rubber hose that connects to a plastic wand for the attachments. The rubber hose rips after a month or so. I was really careful with that one, and it still ripped. Out comes the duct tape..... I keep buying this sucker because you can go back and forth from floor to attachments with the twist of a knob. But this is my last one. I could have bought a Cadillac vacuum cleaner for the money I have spent on this model. It doesn't matter how careful you are with it. It still breaks down all over the place. Sucky, sucky, sucky!
My main reason for getting it is because it has a hose, and because of the "Sealed HEPA Filtration" designation on the front. We've recently quit smoking at my house, after smoking inside for years. We have cats, AND we have a basement with no windows that open to the outside...so dust has a tendency to settle down there...and stay forever (unless we want to spend an absolute fortune on Swiffers). Also with a family member recently returning from a long stint in the hospital with some respiratory issues, it was important to get a vac that would really clean, rather than blow dust, dirt and mold back into the air. Other vacuums (like the Mighty Mite, which I actually ordered and then cancelled at the last minute) have the ability to snap on HEPA filter, but what they don't tell you is that only "True" or "Sealed" HEPA forces ALL the air from the motor and bag through the HEPA filter. Just saying "HEPA" isn't enough, like in the case of the Mighty Mite again, where there are lots of vents that allow air to escape without passing through the filter, rendering its "TRUE HEPA" designation false.
For You HEPA Cats:
The Eureka Boss has rubber gaskets sealing both the bag compartment and the HEPA filter from the outside world, as well as a large oversized foam filter that is clamped over the motor vent (which then empties into the main bag chamber to be filtered through the HEPA anyway) to provide 3 stages of gunkstoppery goodness to keep your air cleaner. Is it a perfect system to rival Miele or Dyson? I couldn't say, because I'm not a scientist, nor do I get paid like a scientist....so I picked the machine where the manufacturer clearly made the effort to provide top of the line filtration, but at an affordable price. Also a plus is that 3M makes Filtrete bags and HEPA filters that fit, and 3M is pretty much the industry leader when it comes to making stuff that filters out junk you don't want to breathe in.
As many have pointed out, this vac is POWERFUL. This is the first machine I've ever used where the duster brush actually WORKS, rather than just pushing the dust around. Going from a 4 amp Oreck canister vac to this 12 amp monster was a huge surprise. The suction is amazing, and you can easily pick up large items with the nozzle, which saves having to bend over as much while cleaning (think CDs or paperback books). The vac is indeed heavy, and is somewhat of a workout to pull back, but as others have stated, this can be managed somewhat by making sure you have it set to the correct height for your carpet. One drawback is that if your carpet is very dusty, or if you're vacuuming dry dirt, the placement of the HEPA exhaust door can act as a blower that kicks up the dust and dirt before you can get close enough to vacuum it. Not brilliant, but not a big deal if you clean regularly and don't allow that much dust to build up.
Keeping My Hose In Check:
The hose and extension wand have their pros and cons. As other users have cited the fragility of the hose, I bought the Eureka 15' Universal extension hose, which fits perfectly on to the hose, and lets you put the attachments OR the wand on the other end, and makes it so you don't have to contort or stretch the original hose. This brings me to one of my major gripes. NOTHING fits on the wand that comes with the vacuum. You can either put one of the attachments directly on the hose, or you can put the wand on the hose. You CANNOT put any of the attachments on the wand, because they made the opening too big (either that, or I have it turned around backwards? Will try again tonight)...SO, having an extension hose really comes in handy.A great thing is that our Oreck wands (and thus the attachments) also fit on this vacuum, so between the 3 wands and the extension hose, I can pretty much vacuum the Moon. Another thing I like about the extension wand is that there's a divot inside that seems to catch anything large you accidentally suck up (unless that notch is there cos I have it on backwards....looking at the pics, that seems likely), so if you suck up a tissue, it gets stuck on the notch, giving you time to turn around the hose and pull it out.
About The Footswitch:
I've noticed people complaining about having to press too hard on the footswitch, or about accidentally breaking it because you have to put so much pressure on it. I believe the reason people feel they need to press so hard is because there is absolutely no feedback from the pedal. There's no audible or tactile "click" you feel when you've pushed it far enough, which gives you the impression you need to push it harder...when in fact it's already unlocked. I think the best thing to do is put a tiny bit of backward pressure on the handle as you step on the switch, so as soon as the catch releases, you feel the handle start to move backwards, and thus you know it's ok to stop curb stomping the little plastic doodad. It's also important to note that the switch travels downward to the left, rather than straight down or straight back. It's helpful to push down on the switch with your hand the first time, preferably with the vac on a high counter or table, so you can clearly see how the mechanism works.
A couple other neat things I noticed were that there's a little hook on the side of the top handle where you can hook your cord to help keep it out of the way during use (which would probably help the reviewers who keep running over it). Another cool thing is that, unlike the photos, the Power Paw attachment is now mounted on the front of the handle instead of the back, which I imagine would minimize the complaints people were having with accidentally knocking it off. I haven't bumped it once. Another cool thing is the (seemingly) heavy duty ribbed cord, just like our Oreck has. It's also neat that the front edge is clear, allowing you to see the brush roll and belt ('til it gets too dusty in there to see, lol). It also has extra carrying handles on the front and back, which will help you tame the beast while carrying it up and down stairs.
A couple tiny downsides are that the headlight on it is so dim it's practically useless (not to mention that it's only on one side), the fact that you can't hand-thread the screws during assembly, which gives the sensation that you're cross-threading them or might strip the holes during tightening (which I didn't) but it's really not a big deal since it you only have to assemble it once. The final and most minor gripe is that the big green "show room" sticker on the front (talking about allergens) doesn't peel off nicely like the ones on most home electronics (like microwaves, computers, and DVD players), so you end up with a big ugly green sticker (or worse, a big, ugly, ripped up green sticker) on the front of your otherwise snazzy Ferrari-red vacuum.
So here's the list:
Divot inside hose
Power paw on front now
Rubber sealed hepa & bag door/availabilty of Filtrete bags & filters
Clear front edge
Extra handles on front and back
Heavy ribbed cord
Extra hook on handle for hooking cord
Super sucks w/dusting brush
Fits Oreck attachments/wands
Attachments don't fit on extension wand (or I am stupid?*)
Headlight is practically useless
Sticker doesn't come off
Screws don't thread easily
Exhaust is on the front, which can blow dust and dirt that's in front of vacuum
While it's true that I've only had this vacuum for a week or so....and I haven't gone offroad vacuuming with it to see if the wheels fly off, I feel it is an excellent choice for cleaning on a budget, especially if sealed HEPA filtration is of importance to you. Granted, if you have mad loot to burn, there are lighter vacuums with a better pedigree that you can spend your ducats on.
*Edit: I double checked the wand, and you definitely can't fit attachments at either end.
Edit 2: I AM stupid. The wand pops out into 2 pieces, and then you can stick attachments on. As the commenter below stated:
"Did you ever figure out the wand? I just bought mine and I thought the same thing. Until I pulled really hard on the wand and voila another one came out of the first one. So you should have 2 pieces. The tools/attachments do fit that inside wand. Hope you figured it out."