- Paperback: 148 pages
- Publisher: Page Two (May 5, 2018)
- Language: English
- ISBN-10: 9781989025000
- ISBN-13: 978-1989025000
- ASIN: 1989025005
- Product Dimensions: 5 x 0.6 x 7 inches
- Shipping Weight: 5.6 ounces (View shipping rates and policies)
- Average Customer Review: 382 customer reviews
- Amazon Best Sellers Rank: #3,173 in Books (See Top 100 in Books)
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Other Sellers on Amazon
+ $3.99 shipping
+ Free Shipping
+ $3.75 shipping
Exactly What to Say: The Magic Words for Influence and Impact Paperback – May 5, 2018
Frequently bought together
Customers who bought this item also bought
From the Author
Praise for Exactly What to Say:
"Abracadabra--you are a millionaire! That is what will happen if you follow the advice from Phil Jones in this book."
--Jeffrey Hayzlett, primetime TV and podcast host, chairman of C-Suite Network
"Indeed, the right words spoken the right way, while perhaps not actually magic, can sure have the results of such."
--Bob Burg, co-author of The Go-Giver
"I think Phil says it best himself at the end of this fabulous read: "Everything you have learned in this book is simple, easy to do and works." It's tried and tested, proven and guaranteed to help you get your own way more often."
--Philip Hesketh, professional speaker and author on the psychology of persuasion and influence
"If you want to get prospects, clients, colleagues, bosses or anybody to say "yes" to what you want, I have three magic words of advice for you: "Get this book!"
--Sylvie di Giusto, keynote speaker and corporate image consultant
"This book is packed with ideas and easy-to-implement suggestions that will assist any individual in obtaining the outcomes they require from the conversations they have."
--Grant Leboff, CEO, StickyMarketing.com
"Exactly What to Say is packed full of real-world solutions that will lead you to achieving the outcomes you desire in life and business."
--Richard Dixon, director, Holidaysplease
"If you want to sell more and influence better, then this book is as close as you'll get to a magic wand or silver bullet to success!"
--Rob Brown, founder Networking Coaching Academy and bestselling author of Build Your Reputation
"Phil Jones helps uncover the truth in complex selling situations. These powerful phrases demonstrate how to influence others with integrity while never seeming pushy. You'll use these gems each and every day."
--Ian Altman, co-author of Same Side Selling, Forbes.com columnist
"Exactly What to Say could replace just about every other book on human behavior--it's that useful."
--John Jantsch, author of Duct Tape Marketing
"In this short but powerpacked book, [Jones] shares how to use certain key phrases to help you with the winning edge."
--Bryan Eisenberg, NYT bestselling author of Waiting for Your Cat to Bark? and Be Like Amazon
"Exactly What to Say is a must-read for anyone looking to be more persuasive in their business and personal lives."
--Seth Price, bestselling author of The Road to Recognition
About the Author
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world’s leading sales trainers. He has trained more than two million people across five continents and fifty-six countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013 he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.
If you buy a new print edition of this book (or purchased one in the past), you can buy the Kindle edition for only $2.99 (Save 63%). Print edition purchase must be sold by Amazon. Learn more.
For thousands of qualifying books, your past, present, and future print-edition purchases now lets you buy the Kindle edition for $2.99 or less. (Textbooks available for $9.99 or less.)
Try the Kindle edition and experience these great reading features:
Read reviews that mention
Showing 1-4 of 382 reviews
There was a problem filtering reviews right now. Please try again later.
One of the principle duties of an effective trainer is to make complex concepts simple to understand and easy to implement.
What Jones does in this book is precisely that, and I'm gutted that somebody else wrote this book and not me ;-)
If you're frequently stuck for what to say to prospects or customers or team members or family, or if you feel that you're rarely in control of conversations or outcomes, and you want to be better at making bank and making friends, then you should read this book once a day for a week, once a week for 2 months, then once a month until it all sticks.
It's only a 40 minute read, and one of the most powerful and effective instruction manuals for salespeople and leaders that has ever been written.
If you want to be a better, clearer and more convincing communicator, and you don't buy this book, then you risk rendering yourself irrelevant.
It's that good. And now mandatory reading for all of my own clients.
Don't worry. Phil Jones' book is here to help. "Exactly What to Say" took me longer than normal to read because I kept sharing nuggets with my clients and colleagues. I was happy to find magic words that I regularly use in my leadership and fundraising trainings. But I found even more phrases I'd never thought about using in this context. Better than just giving phrases to use, Phil tells you why the phrases help your communication.
There are two types of people, those who focus on themselves by getting stressed and talking too much when a conversation seems spiralling out of control. And those who can stay focused on the other person and helping them make a decision because they know exactly what to say.
The good news is this book gives you a short cut to becoming the second type of person.
On 3-hours sleep at 5:30 in the morning I read this book on a plane trip in 53-minutes. And I’m typically a slow reader.
Since 2002 I’ve been a professional speaker on the topic of influential workplace communication and work intimately with small business owners to improve communication and cultures on heir work environments, and I’m humbled and somewhat embarrassed and angry at myself for not writing this book and figure out these simple and positive communication techniques that can transform people’s lives.
Imagine how it would feel if you were to apply the simple and easy communication techniques Phil Jones offers in the book and were able to get what you want and need from others more quickly, feel good about it because you’ll be doing from a place of best intentions for the people you communicate with, and will build even higher levels of trust while doing it? Because the good news is that based on my experience as a “small business leadership and workplace communication expert” for over 15 years I know these communication tips will achieve that outcome for you.
Out of curiosity, I’m wondering what that could do for your life and business?
I’m not sure if a book of this type is for you, but, if you want to be a more influential communicator and have others taking your lead and giving you less resistance to your ideas, don’t worry, because once you read this book you will see the power of what Phil is suggesting.
Just some quick examples of the brilliance offered in this overpriced Powerpoint. Each section tells you the Magic Words (yes, capitalized, because these magic words are also magic words, apparently) that every master persuader needs to keep in his or her tool kit to strategically unleash in order to immediately inflict their will and vanquish doubt upon even the most critical of minds. For example, are you confronted with a negotiation opponent's skepticism?? Well, half way through this "book" (so, like, ten minutes into reading it) the writer tells you the following magic Magic Words in order to persevere. Are you ready for it?... "Don't Worry". BAM! Negotiations settled. Conflict resolved. That's lunch. Because you see, when you tell someone to "Don't Worry", that person... won't worry. I know it's amazing. He needs to write a follow up book with a section on the Magic Words "Be Happy". If only Henry Kissinger just boldly asserted to the Soviets that they Don't Worry, think how quickly the Cold War could have ended! (Roughly ten minutes.)
There is more profound and really complicated stuff in this Powerpoint transcript so you have to hang in there. Some might struggle with the section on Magic Words like "Just imagine..." and "Just one more thing." This is some high level boardroom stuff and for those not born in pinstripe suits and holding Harvard MBAs, they will need steady practice.
Then again, I did pay $9 for this, so maybe I should look into that Harvard MBA.